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Articles by Alex Hillsberg

Alex Hillsberg

Desk.com vs Zendesk: Comparison of Top Customer Services Software

It is considered a fact when you do business: if your business involves dealing with customers, then you are going to provide customer service. When there are problems or questions …

Microsoft Dynamics vs Salesforce: Comparison of Top CRMs On The Market

Microsoft Dynamics CRM and Salesforce are two of the top CRM systems currently available in the market. Many businesses spend a lot of time deciding which of these two solutions …

Detailed Review of Live2Support: Award Winning Software with Big Features for Enterprises

Websites with live chat support have around 15% additional order value according to CrazyEgg. Another study Making Proactive Chat Work by Forrester Research noted that 44% of online consumers considered …

Zoho CRM vs Salesforce: Comparison of Top CRM Software Services

CRM is important to your company, whether you’re targeting new or existing clients. It doesn’t matter if you are just a new company or a firm that already has a …

Selecting a Suitable LMS For Your Business: SaaS Pitfalls to Avoid

If you are looking to purchase a suitable LMS product for your training needs, you have come to the right place. This article offers effective tips on the errors you …

5 Robust Collaboration Software Products to Boost Your Business

It is essential for the various units and teams of a company to collaborate and work in unison to achieve success. Within a team, the various members need to plan …

5 Things You Need To Look For in Project Management Software

There is no question that the dynamics of running a business has changed significantly. Whether you are manning a small startup, spearheading a developing enterprise, or managing a well established …

10 Best Online Marketing Ideas for B2B

Your marketing plan as a SaaS vendor needs to factor in two ongoing tectonic-shifting developments in B2B. First, as the SaaS industry continues to grow–IDC predicts it will be a …

5 Popular Help Desk Software Products And Their Key Business Benefits

Customer service is one of the important aspects of running a business. Happy customers are sure to come back for more and provide repeat business. They are also likely to …

How To Effectively Use B2B Trust Marks To Project Trust And Increase Sales

Several studies in the past have shown that trust seals can increase a website’s conversion rate. Moz reported about the overall consensus that trust seals are important in ecommerce. Similarly, …

Detailed Review of ClickDesk: Award Winning Business App with Heavyweight Features

Providing a live chat feature on your website increases your conversion rate. According to the Customer Service Benchmark study from eDigitalResearch, live online chat has the highest customer satisfaction rating …

Learning Management System Comparison: 5 Key Small Business Solutions

Learning management systems or LMS may look the same on the outside, but a closer look reveals the solutions can vary from each other depending on their target users, business …

5 Accounting Software Solutions Built For The Big Players

As your business grows, your accounting demands and requirements become more complicated than ever. What worked for you back then prior to your expansion no longer cuts it. Freemiums and …

Top Help Desk Software Products: What Are Their B2B Strong Points?

If you are looking to invest in a good quality help desk software application, you have come to the right place. This article summarizes the strengths of five popular help …

B2B Collaboration Software For Startups: Consider These 5 Solutions

If you are starting a business, then congratulations are in order. Many people have found out that starting a business is a way of earning more profits, expanding personal networks, …

5 Best Project Management Mobile Apps For Business People On The Go

With mobile devices, specifically tablets and smartphones, becoming more present and more involved in everyone’s lives, it is not surprising that many professionals now use their gadgets for work, be …

Detailed Review of Paymo: Award Winning All-in-One Project Management for Business

If you need to manage projects you can buy a project management/collaboration app, a time tracking tool, and an invoicing app to manage collections. These are the three essentials to …

5 Cheap Sales Software Systems for Your Business

What’s the biggest issue for any business owner who is attempting to roll out sales software program? The biggest issue would be forming new habits, especially since old habits die …

Detailed Review of CDMessenger: Award Winning Chat for Teams and Businesses

CDMessenger is a streamlined, secure desktop enterprise chat application designed for organizational communications. Developed by Astra Softwares, the app leverages the promise of IM to enhance workplace communication and reinforce …

Choosing a CRM Solution For Your Business: Common Pitfalls to Avoid

Customer relationship management (CRM) software tools can help to boost a company’s productivity and profitability. However, you need to be careful about choosing a suitable CRM program for your business …

5 Learning Management System Tools and What You’ll Be Missing From the Paid Version

Given the fact that there are many learning management systems (LMS) being sold in the eLearning market at present, finding the right one for your company may seem to be …

Top Mobile Sales Software Apps For Your Business

For many sales professionals operating at the customer site or in the field, it is critical that they have all the tools to get the job done. And with the …

Increase your SaaS sales with these 6 promotion ideas

The SaaS market will be a $50.8 B worldwide enterprise by 2018 (IDC report) and it can only grow bigger as more businesses adopt a cloud-based infrastructure. That’s great news …

10 Great Saas Marketing Strategies

A Gartner report predicts that the SaaS market will reach $33 billion by next year. That’s a big jump from $20 billion just two years ago. More interestingly, the SaaS …

5 B2B Collaboration Apps That Make Your Business More Effective

Collaboration software systems have helped thousands of businesses come up with better products and services through as team members  effective teamwork, clear communication and discussion of ideas, as well as creating …

5 Useful Sales Software Solutions for Startup Businesses

If you are making preparations to start a business, you need to be aware of software applications that can boost the efficiency and productivity of your employees. In this article, …

B2B Marketing Strategies: 5 Trends for 2015 and Beyond

We’ve seen the balance of power in B2B marketing drastically shifting from companies to buyers in the last three years, and this trend will only be more acute this year. …

Top 5 B2B Accounting Software Programs and Their Key Benefits

Financial and accounting processes are considered among the most mission-critical operations a company conducts, serving as the main backbone of any business activities across the entire company. Thus, an accounting …

5 Mobile B2B Helpdesk Solutions For Your Business

Help desk software programs allow for the smooth and efficient delivery of your company’s customer service or support at various stages beginning from your front desk, which responds to FAQs …

How to increase B2B sales: 5 factors you should keep in mind

In our previous article we talked about how reinforcing your top of funnel can increase your SaaS sales. That’s important because more and more prospects today are researching about a …