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Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

Wrike Tour: An Overview Of Features, Pricing & Awards
Category: B2B News

Wrike Tour: An Overview Of Features, Pricing & Awards

If your businesss is in need of an outstanding project management solution, then you cannot go wrong with Wrike. Loved by clients and widely acclaimed by B2B review sites and critics around the world, Wrike is an amazing, first-rate project management solution that clearly stands out in comparison to other similar solutions available in the market right […]
Smartsheet Competitors: Five Alternatives to Project Management Software
Category: B2B News

Smartsheet Competitors: Five Alternatives to Project Management Software

As businesses grow not only in size but also in complexity, more effective project management solutions are required to coordinate an entire company’s projects with efficient functionalities for risk analysis, workflow automation, budget allocation and forecasting, as well as resource management.
Review of Live2Support: Pros, Cons and Pricing of Award-winning Live Chat System
Category: B2B News

Review of Live2Support: Pros, Cons and Pricing of Award-winning Live Chat System

Websites with live chat support have around 15% additional order value according to CrazyEgg. Another study Making Proactive Chat Work by Forrester Research noted that 44% of online consumers considered having their questions immediately answered by a live person as one of the most important features they look for in a website. Live chat can, […]
Selecting a Suitable LMS For Your Business: SaaS Pitfalls to Avoid
Category: B2B News

Selecting a Suitable LMS For Your Business: SaaS Pitfalls to Avoid

If you are looking to purchase a suitable LMS product for your training needs, you have come to the right place. This article offers effective tips on the errors you should avoid and the factors you should consider while choosing the right LMS solution. Read on to learn more:
5 Robust Collaboration Software Products to Boost Your Business
Category: B2B News

5 Robust Collaboration Software Products to Boost Your Business

It is essential for the various units and teams of a company to collaborate and work in unison to achieve success. Within a team, the various members need to plan and work together to accomplish the set goals. Therefore, collaboration software solutions have become important for businesses of all sizes. This article sheds light on […]
Making Accounting Programs Work for You: Why You Should Integrate Your Business
Category: Accounting Software

Making Accounting Programs Work for You: Why You Should Integrate Your Business

A small business owner has to wear a lot of hats day to day: accountant, artist, inventory manager, customer service specialist, web designer… and if you, like an every-increasing number of startups, are running an online business, all of that is going to happen digitally. When ecommerce was still in its early days, many accounting […]
Learning Management System Comparison: 5 Key Small Business Solutions
Category: B2B News

Learning Management System Comparison: 5 Key Small Business Solutions

Learning management systems or LMS may look the same on the outside, but a closer look reveals the solutions can vary from each other depending on their target users, business model, pricing terms, features, etc. To know which LMS fits your situation, we evaluate five learning management solutions with notable features that are most ideal […]
5 Best Project Management Mobile Apps For Business People On The Go
Category: B2B News

5 Best Project Management Mobile Apps For Business People On The Go

With mobile devices, specifically tablets and smartphones, becoming more present and more involved in everyone’s lives, it is not surprising that many professionals now use their gadgets for work, be it at the office or in the field. As more and more people conduct their business outside the premises of their office or while on […]
5 Cheap Sales Software Systems for Your Business
Category: B2B News

5 Cheap Sales Software Systems for Your Business

What’s the biggest issue for any business owner who is attempting to roll out sales software program? The biggest issue would be forming new habits, especially since old habits die hard. In many cases, many companies suffer primarily because the habits of some sales people who block the proper adoption of a sales software system. […]
Choosing a CRM Solution For Your Business: Common Pitfalls to Avoid
Category: B2B News

Choosing a CRM Solution For Your Business: Common Pitfalls to Avoid

Customer relationship management (CRM) software tools can help to boost a company’s productivity and profitability. However, you need to be careful about choosing the right CRM solution for your business needs. This article details the pitfalls you should avoid while selecting a CRM system.
5 Learning Management System Tools and What You’ll Be Missing From the Paid Version
Category: B2B News

5 Learning Management System Tools and What You’ll Be Missing From the Paid Version

Given the fact that there are many learning management system (LMS) tools being sold in the eLearning market at present, finding the right one for your company may seem to be a difficult task. Selecting the best LMS for your organization’s training needs may mean a good deal of time and money. There are a […]
5 B2B Collaboration Apps That Make Your Business More Effective
Category: B2B News

5 B2B Collaboration Apps That Make Your Business More Effective

B2B collaboration software systems have helped thousands of businesses come up with better products and services through as team members effective teamwork, clear communication and discussion of ideas, as well as creating and implementing more effective strategies. However, not all collaboration systems are built to be perfect. Even the pricey ones often lack a solid feature […]
5 Useful Sales Software Solutions for Startup Businesses
Category: B2B News

5 Useful Sales Software Solutions for Startup Businesses

If you are making preparations to start a business, you need to be aware of software applications that can boost the efficiency and productivity of your employees. In this article, we review five leading sales software for small business. The article provides an overview and the price details of each product. Using any of these […]
5 Best B2B Accounting Software Programs and Their Key Benefits
Category: B2B News

5 Best B2B Accounting Software Programs and Their Key Benefits

Financial and accounting processes are considered among the most mission-critical operations a company conducts, serving as the main backbone of any business activities across the entire company. Thus, a B2B accounting software solution, which is created to streamline, accelerate, and improve accounting related tasks or procedures from end-to-end, can benefit your business by delivering dramatic […]
5 Mobile B2B Helpdesk Solutions For Your Business
Category: B2B News

5 Mobile B2B Helpdesk Solutions For Your Business

Help desk software programs allow for the smooth and efficient delivery of your company’s customer service or support at various stages beginning from your front desk, which responds to FAQs or common issues, to the upper supervisory and management levels until a problem has been resolved. A good, prompt, and efficient solution from your company’s […]
5 Most Affordable Accounting Software For Small & Medium Companies
Category: B2B News

5 Most Affordable Accounting Software For Small & Medium Companies

While they say that the best things in life are free, some free stuff just won’t do. In the world of business accounting, many free accounting solutions, if not all, are rather limited in features and tools. While they may seem to be adequate for startups and developing enterprises, free accounting software just won’t do.
5 Recommended CRM Software Products for Business Startups
Category: B2B News

5 Recommended CRM Software Products for Business Startups

If you are looking to start a small business, you need software applications that can boost your firm’s operational efficiency at an affordable price. We recommend five  solutions that fit the bill. Using apps from our list of CRM software can make your employees more technology savvy and proactive in their daily work. Read on […]
How to Increase Saas software sales? Focus on your online top of funnel
Category: B2B News

How to Increase Saas software sales? Focus on your online top of funnel

How are you handling your top of funnel? I hope you don’t rely on your sales team to manage this. Your team is likely trained at the middle of the funnel. They’re good at nurturing known leads and mastering product specs to convert these prospects into buyers. Steve Richard of the sales effectiveness firm, VorsightBP, said […]
Your 5 Budget-Friendly Business Collaboration Software Programs
Category: B2B News

Your 5 Budget-Friendly Business Collaboration Software Programs

If your business involves employees spending a number of work hours in the field, then it may be sometimes hard to organize and manage tasks and projects as well as discus information. And as businesses these days continue to outsource people all over the world to outsource work, reduce costs, and remain competitive, the main […]
5 Project Management Solutions for Small Businesses
Category: B2B News

5 Project Management Solutions for Small Businesses

Today, many top businesses, whether they are big enterprise companies that have global operations or small businesses created to initially augment incomes, understand that project management is very important to introduce change and achieve business goals.
5 Top Mobile Collaboration Software Apps For Your Business
Category: B2B News

5 Top Mobile Collaboration Software Apps For Your Business

Without doubt, collaboration software programs help businesses all over the world to streamline their operations, boost productivity, and maximize profit. But in today’s ever growing competition and increasing changes in the business and work landscape, mobile apps of collaboration software programs are getting more popular and used by a lot of companies.
5 Learning Management System Software Solutions and Their Benefits For Your Business
Category: B2B News

5 Learning Management System Software Solutions and Their Benefits For Your Business

As you look for a new learning management system (LMS) software solution for your business or to replace the old system with a better one, you would certainly want to completely understand the various benefits you may want to have from such a good system.
Help Desk B2B Software That Makes Customer Service Easier
Category: B2B News

Help Desk B2B Software That Makes Customer Service Easier

Customers are what drive a business forward towards success. Therefore, it is only natural that business owners, managers, supervisors, and right down to the frontline staff, should take care of their clients and provide them with a customer service that is accessible, responsive, and helpful. With the proliferation of help desk systems and customer service […]
5 Freemium CRM Software Products and What They Lack Compared to the Paid Version
Category: B2B News

5 Freemium CRM Software Products and What They Lack Compared to the Paid Version

Much of your business’s productivity depends on how you manage customer relationships, which makes choosing an adequate CRM system one of your most important software decisions. Luckily for small and midmarket performers, popular CRMs of today often offer a free/freemium version for first-time users, and pack some of their key functionalities inside no-charge packages. In […]
5 Sales Software Solutions for Small Businesses
Category: Uncategorized

5 Sales Software Solutions for Small Businesses

Cloud-hosted and hassle-free to maintain, sales systems and applications are now more accessible to small businesses than ever before. Unfortunately, a common downside of being offered a variety of options is the inability to make a good decision without time-consuming research. On the positive side, that’s not exactly impossible.
Accounting Software With Best Mobile Versions For A Dynamic Business
Category: B2B News

Accounting Software With Best Mobile Versions For A Dynamic Business

Mobile has become an essential part of the new generation of accounting. You need not depend any more on filing cabinets and static storage to store your accounting data and software. Online accounting means you can work anytime, anywhere, on any device. A recent business study by Intuit reveals that mobile users can save up […]
5 Best Collaboration Software B2B Services With Enterprise Level Features
Category: B2B News

5 Best Collaboration Software B2B Services With Enterprise Level Features

Collaboration is essential for a business to succeed in the competitive market. A big enterprise has multiple units and hundreds of employees, therefore collaboration among them can become a difficult task. Such enterprises can utilize modern business applications to improve their productivity and bottom line. This article recommends five best enterprise collaboration software applications that can […]
Best Practices in Collaboration Software
Category: Collaboration Software

Best Practices in Collaboration Software

Collaboration software refers to those computer-aided work processes used by a team or group of people working towards a solution to a problem or the accomplishment of a project. In our article we will discuss the most popular ways to create a good collaboration system for a company that will ensure a smooth and effective […]
5 Robust Accounting Software Systems Fit For Your Business
Category: B2B News

5 Robust Accounting Software Systems Fit For Your Business

Small businesses usually start with manual accounting systems and then add programs such as QuickBooks or Microsoft Excel as their business expenses become harder to monitor. However, it is always best to plan ahead of time. Your organization’s accounting software system must be able to handle your current needs and quickly adapt to future growth. […]
5 CRM Software Features To Streamline Your Business
Category: B2B News

5 CRM Software Features To Streamline Your Business

What are the CRM software key features to look for? At their core, a number of CRM software tools could easily provide you with their implementation of a contact manager, lead pipeline, lead scoring, some rudiments of sales and marketing automation, sales tracking and multiple ways of getting in touch with your customers, ranging from […]
5 Best Learning Management Systems: Why Your Business Should Use Them
Category: B2B News

5 Best Learning Management Systems: Why Your Business Should Use Them

Learning management systems, in case you do not know, are tools that businesses tap to handle their online education or learning programs. Using a learning management system tool, companies can create amazing course content or curricula to train learners or students, even their employees, and allowing them to show competencies in various areas, or gain […]
5 Cheapest CRM Options That Deliver Premium Business Performance
Category: B2B News

5 Cheapest CRM Options That Deliver Premium Business Performance

For many business owners, entrepreneurs, and managers, the idea of managing customer relations can be a herculean task right from the get go. It is one thing to market your business and sell whatever service or product you offer. Getting involved with customers, gathering their details, and understanding their spending behaviors  are a whole new […]
5 Learning Management Systems Every Small Business Owner Should Consider
Category: B2B News

5 Learning Management Systems Every Small Business Owner Should Consider

Learning management systems, otherwise known as LMS, offer businesses, organizations, academic institutions and even freelancing entrepreneurs a centralized platform dedicated to the learning and development of personnel via content, training, and instructional manuals as well as the marketing of instructional materials such ebooks, videos and audio files, etc. Most learning management systems for small business, […]
5 Paid Help Desk Software Options: Why Should You Go Premium
Category: B2B News

5 Paid Help Desk Software Options: Why Should You Go Premium

There is no denying that many businesses now rely on their IT systems to do transactions, deliver services, and market their products. With such setup now prevalent, every enterprise must then strive to keep their IT services available and operational for as much time as possible. That said, no IT infrastructure is 100% functional all […]
5 Collaboration Software Products: Top Features To Look For
Category: B2B News

5 Collaboration Software Products: Top Features To Look For

The advent of powerful yet mobile computing tools such as the smartphones and tablets has changed the way people perform their jobs. A lot of today’s workers now bring their work with them and use modern communication technologies to relay messages, receive instructions, and share documents among others. In an age where people can now […]
5 Popular CRM Software Products for Small Businesses
Category: B2B News

5 Popular CRM Software Products for Small Businesses

CRM software products are designed for businesses of various sizes. Small business owners need to carefully select a CRM application that matches their needs and company size. This article helps them out by reviewing the main top features of five top CRM software for small businesses and the benefits they can accrue by using these […]
5 Top Uses of Project Management Software: How To Benefit from Them
Category: B2B News

5 Top Uses of Project Management Software: How To Benefit from Them

Choosing the right project management software depends on many factors including the type of project, your team, and your management style. For instance, you can be developing a simple software add-on or an entire system, using local staff or employing coders from Eastern Europe, while implementing a bottom-up approach (you work around coders’ ideas) or […]
Top 5 Incredibly Cheap Help Desk Software Products You Should Try
Category: B2B News

Top 5 Incredibly Cheap Help Desk Software Products You Should Try

What is the best help desk software that is cheap? The best help desk software that is cheap is arguably Zendesk. Aside from a flexible plan that starts at just $5 per agent per month, it also has a generous free trial period where you can try most of its premium features at no limitations. […]
5 Best Help Desk Software To Consider When You Start a New Business
Category: B2B News

5 Best Help Desk Software To Consider When You Start a New Business

So you want to start a new business this year. Well and good. But in order for you to compete with the harsh economic climate these days, you need to look for ways how you increase your efficiency in operations and at the same time, try to reduce the operational costs. From the biggest companies […]
Accounting Software Comparison: 5 Key Small Business Solutions
Category: B2B News

Accounting Software Comparison: 5 Key Small Business Solutions

Accounting software products are as varied as they are designed for different business sizes, dynamics, industries, number of users… the list goes on. They are powerful business solutions, but only if they match your needs. For the small business owner who doesn’t have a team of accounting experts at hand, it’s important to understand the […]