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Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

McKinsey B2B Report Reveals The Key Factors In Effective Communication With Clients
Category: B2B News

McKinsey B2B Report Reveals The Key Factors In Effective Communication With Clients

New research reveals that the brand messages of business-to-business (B2B) suppliers are often ineffective as they do not address the needs of customers. B2B brands use Web-based video, online communities, and search to reach customers. But their core messages often skirt the characteristics valued most by customers.
Google’s B2B Report Analysis: How Digital Evolution Transforms The B2B Industry
Category: B2B News

Google’s B2B Report Analysis: How Digital Evolution Transforms The B2B Industry

New research shows that potential business-to-business (B2B) consumers are increasingly utilizing digital channels to create opinions about their major purchases. The digital evolution is dramatically changing the B2B industry and transforming business practices, giving rise to a new challenge for B2B marketers to be present and active in various digital tools and channels at all […]
How To Improve Your Sales By Recognizing Your Customers’ Expectations
Category: B2B News

How To Improve Your Sales By Recognizing Your Customers’ Expectations

This article reveals the different interactions customers expect in different stages of the buying cycle. It specifies the events that trigger them to buy. The article then clarifies how to improve your sales by using this information to perform more effective marketing. The Customer Buying Cycle The customer buying cycle consists of three stages: Awareness […]
4 Netflix Alternatives: Is Amazon, iTunes or Hulu a Viable Option?
Category: B2B News

4 Netflix Alternatives: Is Amazon, iTunes or Hulu a Viable Option?

With roots tracing back to 1997, Netflix made its mark as a reliable DVD delivery provider, sending your favorite movies straight to your stone-age mailbox. When physical media started to fade as a result of movies and other media content becoming more accessible and sharable via the Internet, Netflix management decided to scrap their old […]
10 Crucial Factors That Can Influence Your B2B Marketing Strategy
Category: B2B News

10 Crucial Factors That Can Influence Your B2B Marketing Strategy

Have you ever thought how a big company, say Coca-Cola, provides new computer sets for its thousands of employees? They would never ask an office manager to go to a computer shop to buy in bulk, but these transactions are important for the success of their business. Welcome to the world of business-to-business or B2B […]
Costs and Pricing Models of Learning Management Systems
Category: Learning Management Software

Costs and Pricing Models of Learning Management Systems

Many Learning Management Software (LMS) buyers are overwhelmed by dizzying pricing pitches of different LMS vendors, each one positioning their price to be the best. On the surface, many web based LMS look like a fantastic deal. Be a smart buyer. Know how much LMS products would really cost before subscribing to one. Find out […]
MailChimp Alternatives. Top 4 Options You Should Consider, Inclduing GetResponse & Constant Connect
Category: Alternatives

MailChimp Alternatives. Top 4 Options You Should Consider, Inclduing GetResponse & Constant Connect

MailChimp is undisputably the King of Email Marketing Service providers, serving more than 7 million people and businesses worldwide. MailChimp implements top class email marketing services, with features and integrations that enable users to automate their messaging operations and effective execute targeted campaigns. Launched in 2001, MailChimp now sends more than 10 billion emails through […]
How To Choose Best Help Desk Software: 5 Strategies That Guarantee A Solid Purchase
Category: Uncategorized

How To Choose Best Help Desk Software: 5 Strategies That Guarantee A Solid Purchase

Now that you’re convinced about the value of help desk software, you’re ready to buy one. Before you do based on technical specifications alone, consider the following areas that can help you shortlist the best or top help desk software for your company. Here are 5 steps on how to choose the best help desk […]
History Of Help Desk Software: Why It Became Important In Business
Category: Help Desk Software

History Of Help Desk Software: Why It Became Important In Business

Remember the time when you bought that latest television set from a shop and found out you had a hard time fixing its channels? You would do what was the best method then: calling up the vendor or manufacturer’s number to help you set up the channels. However, like in many cases of yesteryears, more […]
Market Trends for Project Management Software
Category: Project Management Software

Market Trends for Project Management Software

Performance pressures, intense competition, and the drive for success will further increase pressure on and drive of project management managers and teams to be the best this year. It is a good thing that new technology has also enabled executives, whether they are small business companies or large firms, have resulted in top solutions when […]
How To Find The Right Help Desk Software: 10 Things You Need To Know
Category: Help Desk Software

How To Find The Right Help Desk Software: 10 Things You Need To Know

The best help desk software system can spell the difference in the business success of your enterprise firm or small business. But before you look for a vendor already and buy already the help desk software program, make sure you make a review of all the angles first. Here are 10 things you should consider […]
Category: Financial News

10 Largest Companies In The World: China Takes The Top 3 Spots

There are quite a few predictions that surfaced decades ago that China will become a superpower and will surpass the United States as the world’s strongest economy in the immediate future. Those predictions are now becoming a reality. Regarded in the past as a poor nation, China is still ranked as one of the countries […]
Not Satisfied With iOffer? Here Are 6 Online Auctions Alternatives For You
Category: Alternatives

Not Satisfied With iOffer? Here Are 6 Online Auctions Alternatives For You

iOffer provides an interesting system of online trading that deviates from conventional practices. Employing a “negotiated commerce model”, iOffer is not just a digital hub where sellers place their items for auction, but a place where buyers and sellers can negotiate before settling on a deal, a system that is prevalent in flea markets and […]
Which CRM Software Is The Best One? Compare Insightly & Zoho To Find Out
Category: Comparisons

Which CRM Software Is The Best One? Compare Insightly & Zoho To Find Out

Selecting the right CRM software for your enterprise is not easy as there are many options available in the market. What is effective for one company, may not suit another. In this article, we compare the key features of Insightly and Zoho CRM, both very popular choices among CRM clients, to help you gauge their […]
Looking For A Media Streaming Gadget? Here Are 6 Alternatives To Chromecast
Category: Alternatives

Looking For A Media Streaming Gadget? Here Are 6 Alternatives To Chromecast

Google’s Chromecast has proven to be a good media streaming device from a lot of standpoints. That said, it is also obvious that there is a plethora of other media streaming equipment as well as some simple apps that can perform just as well or even better. Check them out.
Need Reliable Cloud Storage? Compare Dropbox and Google Drive
Category: Comparisons

Need Reliable Cloud Storage? Compare Dropbox and Google Drive

Since most of us use multiple devices, it is advisable to utilize cloud storage options to access your files and data anytime, anywhere. In this article, we look at the strengths and drawbacks of Dropbox and Google Drive to help you choose the best cloud storage service.  
Tired Of eBay? Here’s 10 Great Alternatives Like Etsy and iOffer
Category: Alternatives

Tired Of eBay? Here’s 10 Great Alternatives Like Etsy and iOffer

The advent of the Internet brought along online commerce, where people converge in a digital marketplace to buy and sell goods and services without ever having to go to an actual store. eBay is among the pioneers who introduced the modern world to things like online auction and e-commerce. Now a dominant force in the […]
Tiger Woods Net Worth: How Much Does The Icon Of Golf Earn?
Category: Financial News

Tiger Woods Net Worth: How Much Does The Icon Of Golf Earn?

Tiger Woods Net Worth: $61 million Source of Wealth: Golf   $61 million. The figure represents the current net worth of Tiger Woods, one of the most successful golfers in the history of sport. He is also known as the youngest professional golfer ever to win a Grand Slam run back in 2000 at the age of […]
Bill Gates Net Worth; How One Of The Richest Men On Earth Spends His Money
Category: Financial News

Bill Gates Net Worth; How One Of The Richest Men On Earth Spends His Money

What is the net worth of Bill Gates? The net worth of Bill Gates is $104.7 billion in 2019. The Microsoft cofounder ranks as the second richest man in 2019, trailing Jeff Bezos. While the top spot seems to be slipping out of his reach, Bill Gates is still very much in the game to […]
10 Most Expensive Weddings In History: How Royalty & Celebrities Get Married
Category: Financial News

10 Most Expensive Weddings In History: How Royalty & Celebrities Get Married

Weddings are among the most anticipated events in everyone’s lives. Although ceremonies and traditions may differ from culture to culture, almost all weddings are basically the same. It is a momentous occasion where two persons unite and become one in the eyes of men and God, a celebration of life and love, the start of […]
10 Most Expensive Art Pieces Sold in 2013: Which Famous Painter Has The Highest Price Tag?
Category: Financial News

10 Most Expensive Art Pieces Sold in 2013: Which Famous Painter Has The Highest Price Tag?

Appreciating artworks by notable painters and artists can be quite subjective. For some people, a still life sketch of fruit and flowers on a table is a work of art. Some would go say that abstract lines and figures are beautiful in a certain sense. However, many do not really understand why a framed painting […]
The 10 Biggest Fines In the NBA History: Penalties That Cost Basketball Teams A Fortune
Category: Financial News

The 10 Biggest Fines In the NBA History: Penalties That Cost Basketball Teams A Fortune

Fines are pretty much a normal occurrence in the world of professional basketball. In the NBA, the world’s biggest and most watched basketball league, hearing teams and players getting penalized for untoward behavior and crazy antics, even if not basketball related, are not at all surprising. But some fines do burst through the proverbial ceiling […]
Top 10 Luxurious Designer Briefcases & Bags For Men: Really Expensive Male Fashion Picks
Category: Financial News

Top 10 Luxurious Designer Briefcases & Bags For Men: Really Expensive Male Fashion Picks

Change, they say, is one of the most certain things that occur in this world. For instance, women now working alongside men, is one of the biggest changes that transpired in the corporate landscape. Women wearing pants at work is another example of change. The corporate male’s briefcase underwent several evolutions before it became what […]
10 World’s Most Expensive Cars Owned By Celebrities: Bugatti & Maybach’s Luxurious Alternatives To Ordinary Rides
Category: Alternatives

10 World’s Most Expensive Cars Owned By Celebrities: Bugatti & Maybach’s Luxurious Alternatives To Ordinary Rides

Does having the most expensive car matter to a celebrity? Apparently not to David Beckham. Nor does he care that his Rollys-Royce Phantom Drophead is the slowest in top speed and acceleration rate among the top 10 most expensive celebrity cars featured in the latest infographic. Perhaps for this Englishman, it’s the class and other luxurious […]
Cheap POS Software: Can You Get One Without Compromising Quality?
Category: Questions & Answers

Cheap POS Software: Can You Get One Without Compromising Quality?

For small business owner Chuck, who runs a sneaker customization and repair store in downtown Los Angeles, budget is a huge thing, especially now that he is mulling on getting a point of sales system for his store. While there are software vendors out there that offer free subscription and demo versions of their POS […]
Sales Tracking Software Reviews
Category: Questions & Answers

Sales Tracking Software Reviews

Shaun is the proprietor of an online retail enterprise and he wishes to use the latest software to boost his small business. Shaun has been perusing sales tracking software reviews to get information about this type of product. He requests our input on the subject. “Hi, I wish to invest in a top quality sales […]
Inventory and Sales Software: Comparison Of The Crucial Feature It Should Always Have
Category: Questions & Answers

Inventory and Sales Software: Comparison Of The Crucial Feature It Should Always Have

James is the proprietor of an online retail company and he is looking to use the best inventory and sales software tool to boost his small business. Before investing in a software package, James wants to know how exactly this type of application can help his enterprise. He seeks our advice on this issue. “Hi, […]
Open Source Sales Management Software
Category: Questions & Answers

Open Source Sales Management Software

Kevin runs an online retail enterprise and wishes to use the latest technology to boost his small business. He is curious about open source sales management software solutions and is looking for more information on them. Here’s his query: “Hello, I’ve been reading open source sales management software comparison articles, but am still undecided on […]
Free Sales Tracking Software: Everything You Need To Know About It
Category: Questions & Answers

Free Sales Tracking Software: Everything You Need To Know About It

Richard runs an online retail enterprise and is looking to improve infrastructure to boost his small business. He is thinking about trying out free sales tracking software to check if it can grow his revenue. Richards wants information on free sales tracking software tools in the market. He asks us to help him out. “Hi, […]
Online Lead Management Software Benefits That You Should Look For Every Time
Category: Questions & Answers

Online Lead Management Software Benefits That You Should Look For Every Time

Shane owns an online retail enterprise and wishes to improve his sales by investing in a good online lead management software package. He has heard about the efficacy of online lead management software solutions, but is unaware of the features and benefits of these products. Shane wishes to know more about this topic. “Hi, I’ve […]
Good Sales Leads Management Software Should Always Have These Features
Category: Questions & Answers

Good Sales Leads Management Software Should Always Have These Features

Justin is the owner of an online business enterprise and is looking to upgrade his software to boost his sales. He has heard about the efficacy of sales leads management software solutions, but is unaware of the features of these products. Justin is looking for more information on this topic. “Hi, I’ve been perusing reviews […]
Web Based Sales Management Software
Category: Questions & Answers

Web Based Sales Management Software

Matt operates an online retail enterprise and is looking to improve his small business. He wishes to buy and utilize a good quality Web based sales management software solution to ramp up his sales and profit. Before that, he wishes to know the important features of this tool and how it can help his outfit. […]
Sales Team Management Software: What Is It And How It Makes Your Business More Professional
Category: Questions & Answers

Sales Team Management Software: What Is It And How It Makes Your Business More Professional

Ricky runs an online apparel sales enterprise and wishes to upgrade his systems to improve his small business. To boost sales, he is thinking of buying a top quality sales team management software product. But he is unsure of the advantages of this software solution. Here’s his question: “Hi, I have been reading reviews of […]
Why Online Sales Management Software Should Be Used By Any Successful Business
Category: Questions & Answers

Why Online Sales Management Software Should Be Used By Any Successful Business

Rupert serves as a team manager for a car sales enterprise company based in Washington. He is leading a number of teams of top car sales agents that offer good automobile packages. A colleague told him about the benefits of using an online sales management software tool that can offer the best sales management that […]
Why A Small Business Sales Software Program May Be Something Your Company Needs
Category: Questions & Answers

Why A Small Business Sales Software Program May Be Something Your Company Needs

Angelica just retired from a confectionary company in Maryland where she worked for three decades. She is planning to start her own bakeshop soon, once she gets her retirement money from the company. Having a bakeshop is one of Angelica’s dreams, and she hopes that her small business would become among the top bakeshops in […]
How Sales Leads Software Can Help You Become Successful In Business?
Category: Questions & Answers

How Sales Leads Software Can Help You Become Successful In Business?

Since 2010, Marco has been the proud owner of a top marketing enterprise that sells the best high-end gym and fitness equipment in New York. It was not easy at first for Marco, given the extremely competitive nature of the industry, but over the years, his company has received good feedback and reputation from some […]
Need Sales Management Software? These Products Are Best Fit For Your Enterprise
Category: Questions & Answers

Need Sales Management Software? These Products Are Best Fit For Your Enterprise

Donald runs an online electronic goods small business and wishes to upgrade his infrastructure. He is looking to invest in the best sales management software product to boost his enterprise. But, he is confused about which one to choose. Here’s his question: “Hello, I have been reading reviews of the best sales management software tools […]
What's The Best Sales Software To Effectively Manage Your Business?
Category: Questions & Answers

What's The Best Sales Software To Effectively Manage Your Business?

Kristin works as the manager of a small business of copy writers and designers online but rents a small office in Los Angeles where is based. Since 2011, her group is considered among the best and go-to teams for businesses that want to get more customers with good marketing content and top-notch web design. A […]
Sales Software for Small Business: Cloud Hosting Services Are One Of Top Features To Compare
Category: Questions & Answers

Sales Software for Small Business: Cloud Hosting Services Are One Of Top Features To Compare

Mike is the owner of an online retail enterprise and he wishes to improve his revenue by investing in sales software for small business. He requires more information on this topic before he can make up his mind about which package to opt for. Mike has approached us for advice. “Hi, I’ve been reading reviews […]
POS Inventory Software And Most Popular B2B Things To Consider Before You Buy One
Category: Questions & Answers

POS Inventory Software And Most Popular B2B Things To Consider Before You Buy One

Martin runs an electronic shop selling mobile phones and accessories. His sales have been increasing the past few months and now considers putting a system in place, in lieu of manual counting. Colleagues in the industry have told him about POS inventory software and he would like to be enlightened on how this works. Martin […]