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Top 10 Communications Software
1
RingCentral
Our score: 9.7
User satisfaction: 99%
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
READ REVIEW- Pricing: $20
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, Open API
2
monday.com
Our score: 9.4
User satisfaction: 99%
An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.
READ REVIEW- Pricing: $8
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, Open API
3
Slack
Our score: 9.3
User satisfaction: 96%
A communication software that unifies all your channels in one searchable and easily accessible online location. Completely mobile-ready, it supports real-time messaging, voice, and video calling, and allows file sharing and archiving within the platform. It also integrates with over 1,500 external apps, making it highly flexible.
READ REVIEW- Pricing: $6.67
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
4
Brevo
Our score: 9.3
User satisfaction: N/A
A comprehensive email and SMS marketing campaign tool that lets you build and expand your audience for more conversions. It also empowers companies to build and grow customer relationships via email campaigns, comprehensive workflows, SMS campaigns, personalized signup forms, and customized landing pages.
READ REVIEW- Pricing: $25
- Devices Supported: Web-based
- Pricing Model: Free, Monthly payment, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
5
8x8 VoIP Phone Service
Our score: 9.3
User satisfaction: 91%
8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration. It uses hosted VoIP phone services and also provides a cloud-based call center solution that’s ideal for unified communications. Other notable features include 3-way calling, automated attendant, and directory assistance.
READ REVIEW- Pricing: by quote
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, On Premise
6
JustCall
Our score: 9.2
User satisfaction: 90%
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
READ REVIEW- Pricing: $25
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Medium Business
- Deployment: Cloud Hosted
7
Freshchat
Our score: 9.2
User satisfaction: 96%
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
READ REVIEW- Pricing: $15
- Devices Supported: Android, iPhone/iPad, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
8
ProjectManager
Our score: 9.2
User satisfaction: 100%
An online project management software packed with features for industries of all types and projects of any size. It has an easy-to-use interface with drag-and-drop functions so users can easily adjust due dates when needed. Managers will also be able to compare projects' actual vs. planned progress to ensure maximum productivity.
READ REVIEW- Pricing: $15
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
- Pricing Model: Monthly payment
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted
9
Flock
Our score: 9.1
User satisfaction: 97%
A cloud-based collaboration software explicitly designed to improve team communication and business efficiency, Flock helps unify distributed teams and boost productivity. Suitable for businesses of all sizes, it comes with a team messaging feature designed to speed up communication and maximize team output.
READ REVIEW- Pricing: $4.50
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Medium Business, Freelancers
- Deployment: Cloud Hosted, On Premise
10
Join.me
Our score: 9.0
User satisfaction: 100%
Join.me is a software product that offers instant screen sharing with powerful meeting tools and unlimited audio. The system sports a flexible pricing, user-friendly interface, and simple installation process that makes it ideal for startups and small businesses. It’s a cloud-hosted solution that’s ready to be implemented right out of the box and can integrate with industry-leading email and contact management systems. This means that it will easily adapt to and blend with your corporate software ecosystem.
READ REVIEW- Pricing: $13
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
Our Score
Our review platform employs our innovative SmartScore™ system to evaluate all the services in the Communications Software category so that we can help you decide on the best possible software. It takes into consideration the following metrics: main features, collaboration elements, customization, integrations with other services, how easy a software is to use and learn, customer support, how secure a software is, mobile support, ratings in media. Currently, RingCentral is the leader in this category and is recommended by our experts. After detailed evaluation it had the best results among its competitors and we strongly suggest that you include it as one of the choices for your needs.
9.7
RingCentral Features
9.4
monday.com Features
9.3
Slack Features
9.3
Brevo Features
9.3
8x8 VoIP Phone Service Features
9.2
JustCall Features
9.2
Freshchat Features
9.2
ProjectManager Features
9.1
Flock Features
9.0
Join.me Features
User Satisfaction
A look at overall user satisfaction with the solutions in our Communications Software category evaluated with our unique algorythm that collects client reviews, comments and opinions across a broad set of social media sites to help you make an informed purchase decision.
99%
99%
96%
N/A
91%
90%
96%
100%
97%
100%
Pricing
Every vendor in the Communications Software category will have a different group of pricing plans for its service and every package will include a unique group of features. Below we list the overal pricing for the cheapest plan provided for each service. Keep in mind that advanced features may cost extra.
$20
$8
$6.67
$25
by quote
$25
$15
$15
$4.50
$13
Devices Supported
A summary of what kind of devices and operating systems are supported by all B2B services in the Communications Software category, including mobile platforms and web-based solutions.
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Model
Find out what pricing plans are supported by the vendors in the Communications Software category to see which one suits your business preferences and expenses best. Keep in mind that specific services can offer free or freemium accounts for you to try out first.
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
Customer Types
An overview of which groups of customers a given B2B solution in the Communications Software category is designed for, from small businesses and non-profits to large enterprises.
Small Business
Large Enterprises
Medium Business
Freelancers
Deployment
An overview of what kinds of product deployement are offered by every B2B vendor in the Communications Software category. Even though the majority of modern SaaS services are cloud-hosted some solutions might offer an on-site deployment model as well.
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