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Top 10 CRM Software for Enterprise

1

HubSpot Smart CRM

Our score: 9.8 User satisfaction: 99%

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

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  • Pricing: Free to get started
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
2

Freshsales

Our score: 9.7 User satisfaction: 95%

A sales solution that integrates CRM, marketing, and communication features to help sales agents nurture customer relationships and close more deals. AI-powered deal insights also empower agents in hitting performance goals and sales quotas.

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  • Pricing: $9
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
3

Salesforce CRM

Our score: 9.7 User satisfaction: N/A

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.

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  • Pricing: $25
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
4

NetSuite CRM

Our score: 9.5 User satisfaction: 100%

A robust CRM solution that boasts of providing companies with a complete 360-degree view of their customers. Equipped with email marketing, compensation management, and more, this gives you a central hub for customer information, knowledge base resources, and team management.

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  • Pricing: by quote
  • Devices Supported: Android, iPhone/iPad, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
5

Zoho CRM

Our score: 9.4 User satisfaction: 92%

A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.

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  • Pricing: free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
6

Pipedrive

Our score: 9.4 User satisfaction: 100%

Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.

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  • Pricing: $24
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted
7

Insightly

Our score: 9.4 User satisfaction: 95%

Insightly is a service that integrates customer relationship with project management in mobile and social platforms. Built for small businesses, Insightly offers enterprise-grade CRM features to help you get a complete overview of your business, track deliverables, and improve communication with your customers,

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  • Pricing: $29
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
8

CRM Creatio

Our score: 9.3 User satisfaction: 96%

Creatio CRM is an end-to-end CRM solution that features high-end automation products for marketing, sales, and service, and a no-code platform providing a maximum degree of freedom for workflow automation, business application development, and UI customization.

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  • Pricing: $40
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, One-time payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise, Open API
9

Apptivo

Our score: 9.2 User satisfaction: 98%

Apptivo CRM is a customer relationship management solution that helps companies attract, retain, and engage with more customers.

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  • Pricing: $10
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
10

Copper

Our score: 9.2 User satisfaction: 93%

A powerful yet simple-to-use online CRM platform. It has an intuitive interface and comprehensive productivity and collaboration tools that can improve customer interactions and enhance the effectiveness of your sales and marketing strategies. In addition, Copper also offers a highly scalable and configurable interface with its API capabilities.

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  • Pricing: $9
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

Our Score

FinancesOnline utilizes our special SmartScore™ mode to gather information about all the services in the CRM Software for Enterprise category in orded to help you decide on the best possible app. It takes into consideration the following aspects: cruscial features, collaboration features, custom elements, integrations with other services, intuitiveness, help & support, security, mobility, media rating. Currently, HubSpot Smart CRM is the leader in this category and is recommended by our experts. Following extensive evaluation it got the best results among its competitors and we strongly suggest that you consider it as one of the solutions for your company.

Our Score
9.8

HubSpot Smart CRM Features

9.7

Freshsales Features

9.7

Salesforce CRM Features

9.5

NetSuite CRM Features

9.4

Zoho CRM Features

9.4

Pipedrive Features

9.4

Insightly Features

9.3

CRM Creatio Features

9.2

Apptivo Features

9.2

Copper Features

User Satisfaction

A summary of total user satisfaction with the software in our CRM Software for Enterprise category calculated using our unique algorythm that finds client reviews, comments and opinions across a wide set of social media platforms in order to help you make an educated buying decision.

User Satisfaction

99%

95%

N/A

100%

92%

100%

95%

96%

98%

93%

Pricing

Every vendor in the CRM Software for Enterprise category will provide a different group of pricing plans for its service and each package will include a unique set of elements. Below we list the general pricing for the most affordable plan available for each product. Please note that advanced features may cost extra.

Pricing

Free to get started

$9

$25

by quote

free

$24

$29

$40

$10

$9

Devices Supported

An analysis of what kind of devices and operating systems are supported by all B2B tools in the CRM Software for Enterprise category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Examine which pricing plans are provided by the vendors in the CRM Software for Enterprise category to see which one suits your business requirements and budget best. Note that certain solutions can offer free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

A brief look at which groups of customers a selected B2B software in the CRM Software for Enterprise category aims for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what styles of product deployement are supported by every B2B vendor in the CRM Software for Enterprise category. Even though almost all modern SaaS services are cloud-based some services might offer an on-site deployment model too.

Deployment

Cloud Hosted

On Premise

Open API

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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