- Home
- Customer Support Software
- Free Live Chat Software
Top 10 Free Live Chat Software
1
LiveAgent
Our score: 9.4
User satisfaction: 99%
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
READ REVIEW- Pricing: $9
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, One-time payment
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, On Premise
2
Freshchat
Our score: 9.2
User satisfaction: 96%
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
READ REVIEW- Pricing: $15
- Devices Supported: Android, iPhone/iPad, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
3
Zoho SalesIQ
Our score: 9.0
User satisfaction: 100%
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
READ REVIEW- Pricing: $7
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
4
Drift
Our score: 8.9
User satisfaction: 100%
Drift.com is a robust, conversation-driven live-chat messaging platform.
READ REVIEW- Pricing: By quote
- Devices Supported: Android, iPhone/iPad, Web-based
- Pricing Model: Free, Monthly payment, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, Open API
5
Smith.ai
Our score: 8.8
User satisfaction: 96%
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
READ REVIEW- Pricing: $140
- Devices Supported: Web-based
- Pricing Model: Free, Monthly payment, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
6
Smartsupp
Our score: 8.6
User satisfaction: 100%
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
READ REVIEW- Pricing: $8
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Medium Business, Freelancers
- Deployment: Cloud Hosted
7
Userlike
Our score: 8.5
User satisfaction: 100%
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
READ REVIEW- Pricing: $100
- Devices Supported: Windows, Linux, Mac, Web-based, Windows Mobile
- Pricing Model: Free, Monthly payment
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
8
Tawk.to
Our score: 8.5
User satisfaction: 88%
Tawk.to is a unique and fun live chat support application.
READ REVIEW- Pricing: free
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, On Premise, Open API
9
Zendesk Chat
Our score: 8.5
User satisfaction: 100%
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
READ REVIEW- Pricing: $11.20
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
10
BotStar
Our score: 8.0
User satisfaction: 100%
A chatbot communication software that enables companies and organizations to create, deploy, and manage highly intelligent chatbots to engage website visitors, improve interaction, and drive conversion.
READ REVIEW- Pricing: $15
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
Our Score
Our website employs our special SmartScore™ mode to analyze all the solutions in the Free Live Chat Software category to help you choose the best possible application. It compares and contrasts the following elements: key features, collaboration possibilities, custom elements, available integrations, user friendliness, customer support, security, support for smartphones and tablets, ratings in media. As of now, LiveAgent is the leader in this category and we gave it the highest score in our tests. After extensive testing it got the best results among its competitors and we strongly suggest that you include it as one of the alternatives for your needs.
9.4
LiveAgent Features
9.2
Freshchat Features
9.0
Zoho SalesIQ Features
8.9
Drift Features
8.8
Smith.ai Features
8.6
Smartsupp Features
8.5
Userlike Features
8.5
Tawk.to Features
8.5
Zendesk Chat Features
8.0
BotStar Features
User Satisfaction
A look at overall user satisfaction with the solutions in our Free Live Chat Software category based on our unique algorythm that analyzes user reviews, comments and opinions across a wide range of social media sites in order to help you make an educated purchase decision.
99%
96%
100%
100%
96%
100%
100%
88%
100%
100%
Pricing
Every vendor in the Free Live Chat Software category will offer a different group of pricing plans for its product and every plan will include a varied set of features. Below we list the overal pricing for the cheapest package provided for each service. Please note that advanced features may have an extra cost.
$9
$15
$7
By quote
$140
$8
$100
free
$11.20
$15
Devices Supported
An analysis of what type of devices and operating systems are supported by the listed B2B solutions in the Free Live Chat Software category, including mobile platforms and web-based solutions.
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Model
Find out which pricing packages are supported by the vendors in the Free Live Chat Software category to check which one fits your business preferences and budget best. Keep in mind that certain software can provide free or freemium accounts for you to test first.
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
Customer Types
A brief look at what kinds of clients a given B2B software in the Free Live Chat Software category provides for, from small businesses and non-profits to big enterprises.
Small Business
Large Enterprises
Medium Business
Freelancers
Deployment
An overview of what kinds of service deployement are provided by every B2B vendor in the Free Live Chat Software category. While the majority of modern SaaS services are cloud-hosted there are solutions may offer an on-site deployment model as well.
Why is FinancesOnline free?