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Top 10 Online CRM Software
1
HubSpot Smart CRM
Our score: 9.8
User satisfaction: 99%
HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.
READ REVIEW- Pricing: Free to get started
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
- Pricing Model: Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted
2
Freshsales
Our score: 9.7
User satisfaction: 95%
A sales solution that integrates CRM, marketing, and communication features to help sales agents nurture customer relationships and close more deals. AI-powered deal insights also empower agents in hitting performance goals and sales quotas.
READ REVIEW- Pricing: $9
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, Open API
3
Salesforce CRM
Our score: 9.7
User satisfaction: N/A
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
READ REVIEW- Pricing: $25
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
4
Whautomate
Our score: 9.5
User satisfaction: 95%
Whautomate is an online CRM software that converts conversations into sales and enhances customer service and engagement effectively.
READ REVIEW- Pricing: $79
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Open API
5
Nimble
Our score: 9.4
User satisfaction: 94%
Nimble is a software tool that allows you to combine your contacts, email, social, activities, and follow-ups in one place.
READ REVIEW- Pricing: $24.90
- Devices Supported: iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
6
Zoho CRM
Our score: 9.4
User satisfaction: 92%
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
READ REVIEW- Pricing: free
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted, Open API
7
Pipedrive
Our score: 9.4
User satisfaction: 100%
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
READ REVIEW- Pricing: $24
- Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Medium Business, Freelancers
- Deployment: Cloud Hosted
8
Nutshell CRM
Our score: 9.4
User satisfaction: 96%
Flexible online CRM platform for sales automation and collaboration.
READ REVIEW- Pricing: $13
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted
9
Insightly
Our score: 9.4
User satisfaction: 95%
Insightly is a service that integrates customer relationship with project management in mobile and social platforms. Built for small businesses, Insightly offers enterprise-grade CRM features to help you get a complete overview of your business, track deliverables, and improve communication with your customers,
READ REVIEW- Pricing: $29
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
- Pricing Model: Monthly payment, Annual Subscription
- Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
- Deployment: Cloud Hosted
10
CRM Creatio
Our score: 9.3
User satisfaction: 96%
Creatio CRM is an end-to-end CRM solution that features high-end automation products for marketing, sales, and service, and a no-code platform providing a maximum degree of freedom for workflow automation, business application development, and UI customization.
READ REVIEW- Pricing: $40
- Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
- Pricing Model: Monthly payment, One-time payment, Annual Subscription, Quote-based
- Customer Types: Small Business, Large Enterprises, Medium Business
- Deployment: Cloud Hosted, On Premise, Open API
Our Score
Our review platform uses our proprietary SmartScore™ mode to examine all the services in the Online CRM Software category so that we can help you pick the best possible software. It compares and contrasts the following elements: individual modules, collaboration possibilities, customization, available integrations, simplicity, customer support, security, support for smartphones and tablets, media rating. As of now, HubSpot Smart CRM is the leader in this category and we gave it the highest score in our tests. Following detailed research and analysis it had the best results among its competitors and our reviewers strongly suggest that you consider it as one of the solutions for your needs.
9.8
HubSpot Smart CRM Features
9.7
Freshsales Features
9.7
Salesforce CRM Features
9.5
Whautomate Features
9.4
Nimble Features
9.4
Zoho CRM Features
9.4
Pipedrive Features
9.4
Nutshell CRM Features
9.4
Insightly Features
9.3
CRM Creatio Features
User Satisfaction
A look at overall user satisfaction with the products in our Online CRM Software category based on our unique algorythm that analyzes client reviews, comments and opinions across a broad range of social media sites to help you make an informed buying choice.
99%
95%
N/A
95%
94%
92%
100%
96%
95%
96%
Pricing
Each vendor in the Online CRM Software category will have a different set of pricing plans for its product and each package will include a different set of tools. Below we list the overal pricing for the most affordable package provided for each product. Please note that advanced features may have an extra cost.
Free to get started
$9
$25
$79
$24.90
free
$24
$13
$29
$40
Devices Supported
An analysis of what type of devices and operating systems are supported by the listed B2B tools in the Online CRM Software category, including mobile platforms and web-based solutions.
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Model
Find out which pricing models are provided by the vendors in the Online CRM Software category to see which one matches your business needs and expenses best. Keep in mind that certain services can provide free or freemium accounts for you to try out first.
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
Customer Types
An overview of what kinds of clients a selected B2B platform in the Online CRM Software category aims for, from small businesses and non-profits to big enterprises.
Small Business
Large Enterprises
Medium Business
Freelancers
Deployment
An overview of what styles of software deployement are provided by every B2B vendor in the Online CRM Software category. Although the majority of modern SaaS solutions are cloud-based some services might offer an on-site deployment model too.
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