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Top 10 Professional Services Automation Software - PSA

1

monday.com

Our score: 9.8 User satisfaction: 99%

An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.

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  • Pricing: $8
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

NetSuite OpenAir

Our score: 9.7 User satisfaction: N/A

A modular Professional Services Automation software designed to facilitate the entire professional services cycle. It provides users with real-time snapshots of ongoing tasks as well as quick access to all necessary data and tools. Among other features, it allows users easy access to business information from anywhere, 24/7.

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  • Pricing: By quote
  • Devices Supported: Windows, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted, Open API
3

Wrike

Our score: 9.6 User satisfaction: 95%

A collaboration software with user-friendly navigation and flexible project views for easier project management. It gives you a bird's eye view of your projects to get a better feel of the progress of your efforts. Moreover, its powerful reporting and analytics tools also help you generate accurate reports with actionable insights.

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  • Pricing: $9.80
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
4

QuickBooks Enterprise

Our score: 9.4 User satisfaction: 89%

A popular accounting software suite, QuickBooks is the go-to solution of businesses big and small, including freelancers and startups. It offers an extensive range of financial tools for sales, inventory, invoice management, and tax calculation among others.

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  • Pricing: $108.40
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise
5

BigTime

Our score: 9.4 User satisfaction: 99%

This Professional Service Automation (PSA) software helps you track time, expenses, and bills easily and collaboratively. It is perfect for consultants from individual professionals to large enterprises. With BigTime, professional services firms can concentrate on actual consulting rather than managing consultancy work and finances.

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  • Pricing: $10
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
6

ProjectManager

Our score: 9.2 User satisfaction: 100%

An online project management software packed with features for industries of all types and projects of any size. It has an easy-to-use interface with drag-and-drop functions so users can easily adjust due dates when needed. Managers will also be able to compare projects' actual vs. planned progress to ensure maximum productivity.

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  • Pricing: $15
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
7

Clarizen

Our score: 9.1 User satisfaction: 100%

A social collaboration and project management tool that improves team productivity. It facilitates efficient workflows, connecting social context with tasks and projects. Workflow automation also helps save time on administrative tasks and focus on high-value goals. Meanwhile, security features and user permissions minimize risks.

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  • Pricing: By quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
8

Kantata

Our score: 9.1 User satisfaction: 99%

This project management software solution helps services firms establish an operational system for their entire business lifecycle. The platform includes key features for resource management, project management, collaboration, project accounting, and BI. It is meant to serve professional services teams that work on multiple projects at the same time.

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  • Pricing: By quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
9

Atera

Our score: 9.0 User satisfaction: 100%

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

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  • Pricing: $99
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
10

Polaris PSA

Our score: 8.9 User satisfaction: 97%

An all-in-one PSA software that leverages artificial intelligence and machine learning to capture data in real-time and help services businesses keep projects, resources, and finances on track. Features such as SmartBeats, SmartMatch, and SmartBudget also ensure that businesses get constant visibility into project progress, optimize profit and revenue through simulation, and improve the utilization of resources.

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  • Pricing: By quote
  • Devices Supported: Windows, Linux, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

Our Score

Our site employs our proprietary SmartScore™ approach to examine all the software in the Professional Services Automation Software - PSA category in orded to help you select the best possible service. It evaluates the following factors: core features, collaboration elements, customization, integration, user friendliness, help & support, security, mobile support, scores in other media. Currently, monday.com is the leader in this category and our experts are really satisfied with it. Following thorough research and analysis it got the best results among its competitors and our experts strongly suggest that you include it as one of the alternatives for your company.

Our Score
9.8

monday.com Features

9.7

NetSuite OpenAir Features

9.6

Wrike Features

9.4

QuickBooks Enterprise Features

9.4

BigTime Features

9.2

ProjectManager Features

9.1

Clarizen Features

9.1

Kantata Features

9.0

Atera Features

8.9

Polaris PSA Features

User Satisfaction

A summary of total user satisfaction with the products in our Professional Services Automation Software - PSA category based on our unique algorythm that collects user reviews, comments and opinions across a wide set of social media platforms in order to help you make an informed purchase choice.

User Satisfaction

99%

N/A

95%

89%

99%

100%

100%

99%

100%

97%

Pricing

Every vendor in the Professional Services Automation Software - PSA category will have a different group of pricing packages for its app and every package will include a varied set of elements. Below we list the general pricing for the most affordable plan provided for each app. Please note that advanced features may have an extra cost.

Pricing

$8

By quote

$9.80

$108.40

$10

$15

By quote

By quote

$99

By quote

Devices Supported

An overview of what type of devices and operating systems are supported by the listed B2B tools in the Professional Services Automation Software - PSA category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Learn what pricing plans are supported by the vendors in the Professional Services Automation Software - PSA category to check which one matches your business requirements and budget best. Be aware that some software can support free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An analysis of what groups of customers a selected B2B solution in the Professional Services Automation Software - PSA category provides for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what kinds of service deployement are provided by each B2B vendor in the Professional Services Automation Software - PSA category. Although almost all modern SaaS services are cloud-hosted there are services might offer an on-site deployment model as well.

Deployment

Cloud Hosted

On Premise

Open API

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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