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Top 10 Reviews Management Software

1

Alchemer

Our score: 9.6 User satisfaction: 94%

Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.

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  • Pricing: $55
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
2

Yotpo

Our score: 9.2 User satisfaction: 91%

Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.

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  • Pricing: free
  • Devices Supported: Windows, Android, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
3

Sogolytics

Our score: 9.1 User satisfaction: 100%

A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience.

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  • Pricing: $199
  • Devices Supported: Android, iPhone/iPad, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
4

Qualtrics CX

Our score: 9.1 User satisfaction: 100%

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

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  • Pricing: By quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Annual Subscription, Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
5

Birdeye

Our score: 9.0 User satisfaction: 97%

A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.

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  • Pricing: By quote
  • Devices Supported: Android, iPhone/iPad, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
6

Appcues

Our score: 9.0 User satisfaction: 100%

Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.

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  • Pricing: $69
  • Devices Supported: Windows, Linux, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
7

xSellco Feedback

Our score: 9.0 User satisfaction: N/A

xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.

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  • Pricing: $49
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
8

Synup

Our score: 9.0 User satisfaction: 94%

Synup is an intuitive local SEO software that automates location management for listings, reputation, and analytics. It offers tools that allow users to monitor local listings, aggregate customer interactions, and get access to in-depth analytics in one user-friendly interface. This platform also offers a white-labeled solution that marketing agencies can use to resell the tool.

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  • Pricing: $30
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
9

Qualaroo

Our score: 8.9 User satisfaction: 92%

An advanced user research platform to collect and analyze customer insights. Built for developers, UI/EX designers, and project managers, the platform helps its users analyze how their customers utilize their mobile, SaaS, and digital products. It also allows potential stakeholders to immediately provide product feedback.

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  • Pricing: $80
  • Devices Supported: Android, iPhone/iPad, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
10

Verified Reviews

Our score: 8.8 User satisfaction: 90%

A third-party review platform that allows businesses to promote their brands by collating product and customer reviews, which can be shared online. Verified Reviews is also capable of measuring and analyzing customer satisfaction after the purchase. Additionally, it connects your marketing and management teams to ensure business success.

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  • Pricing: $99
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

Our Score

Our website employs our special SmartScore™ method to examine all the applications in the Reviews Management Software category in orded to help you decide on the best possible service. It evaluates the following elements: core functionalities, collaboration capabilities, custom elements, available integrations, intuitiveness, help & support, how secure a software is, support for smartphones and tablets, media rating. At the moment, Alchemer is the leader in this category and is recommended by our experts. After detailed examination it had the best results among its competitors and we strongly suggest that you include it as one of the solutions for your business.

Our Score
9.6

Alchemer Features

9.2

Yotpo Features

9.1

Sogolytics Features

9.1

Qualtrics CX Features

9.0

Birdeye Features

9.0

Appcues Features

9.0

xSellco Feedback Features

8.9

Synup Features

8.9

Qualaroo Features

8.8

Verified Reviews Features

User Satisfaction

A look at overall user satisfaction with the services in our Reviews Management Software category calculated using our unique algorythm that analyzes client reviews, comments and opinions across a broad range of social media platforms in order to help you make an informed buying decision.

User Satisfaction

94%

91%

100%

100%

97%

100%

N/A

94%

92%

90%

Pricing

Each vendor in the Reviews Management Software category will have a different set of pricing plans for its service and each package will include a unique group of tools. Below we list the overal pricing for the most affordable plan offered for each app. Keep in mind that advanced features may have an extra cost.

Pricing

$55

free

$199

By quote

By quote

$69

$49

$30

$80

$99

Devices Supported

An analysis of what kind of devices and operating systems are supported by all B2B tools in the Reviews Management Software category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Learn which pricing models are supported by the vendors in the Reviews Management Software category to see which one suits your business requirements and expenses best. Note that some services can support free or freemium accounts for you to test first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An analysis of which groups of companies a specific B2B service in the Reviews Management Software category is designed for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what kinds of software deployement are supported by every B2B vendor in the Reviews Management Software category. While most of modern SaaS solutions are cloud-hosted there are solutions may offer an on-site deployment model too.

Deployment

Cloud Hosted

On Premise

Open API

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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