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Top 10 Free Social Media Monitoring Software

1

HubSpot Marketing Hub

Our score: 9.5 User satisfaction: 98%

HubSpot Marketing is an easy-to-use advanced digital marketing software solution. It is used for a variety of marketing needs and channels from SEO to social media. The platform has a CRM base complete with analytics. It has modules to manage blogs, lead generation, social monitoring, ads, and email marketing.

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  • Pricing: free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

SharpSpring from Constant Contact

Our score: 9.2 User satisfaction: 98%

A software solution that makes marketing automation powerful yet affordable for businesses, small and mid-sized. Features include modules for dynamic forms, lead engagement, behavior-based email automation, and many more. It is also known among users for its powerful and insightful analytics.

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  • Pricing: $450
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted, Open API
3

Zoho Social

Our score: 9.0 User satisfaction: 100%

Zoho Social is a social media management software equipped with media publishing features to create engaging marketing content. This software lets you manage and monitor multiple social networks, schedule posts, monitor performance, as well as collaborate using a single dashboard. It also delivers real-time alerts for customer inquiries or feedback.

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  • Pricing: Free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted
4

Hootsuite

Our score: 9.0 User satisfaction: 99%

Hootsuite helps organizations streamline their social media management. It provides tools for managing social networks, scheduling messages, engaging your audiences, and measuring ROI. HootSuite helps organizations be on top of all their social media processes from listening to reporting. It has an intuitive user interface and is easy to use.

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  • Pricing: $19
  • Devices Supported: Android, iPhone/iPad, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
5

BuzzSumo

Our score: 9.0 User satisfaction: 98%

BuzzSumo is a software that helps you get access to the most relevant and compelling content and assists your social media marketing efforts. It can also inform you about competitors’ strategies. Thus, you can match or even outdo them with intelligent campaigns.

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  • Pricing: $39
  • Devices Supported: Windows, Linux, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
6

Mention

Our score: 8.9 User satisfaction: 89%

Mention is an online platform that specializes in business monitoring on the web, providing intelligent and insightful information for businesses in their brand awareness. It gives businesses a varied and rich data source that helps them identify the popular trends they can utilize for their campaigns.

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  • Pricing: $29
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
7

Agorapulse

Our score: 8.9 User satisfaction: 100%

AgoraPulse is an social community and moderation tool that helps business manage all their social network profiles.

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  • Pricing: $99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
8

Followerwonk

Our score: 8.9 User satisfaction: 100%

Followerwonk is a Twitter analytics tool that allows users to gather and analyze information on Twitter users and expand businesses' reach to widen their audience.

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  • Pricing: $29
  • Devices Supported: Windows, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
9

Klear

Our score: 8.9 User satisfaction: N/A

Klear has all the essential tools to make your social media analytics experience worthwhile.

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  • Pricing: $249
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
10

Audiense

Our score: 8.8 User satisfaction: 100%

Audiense (formerly known as SocialBro) is a social marketing platform built on three core solutions - social insights, social marketing, and social advertising.

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  • Pricing: by quote
  • Devices Supported: Windows, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

Our Score

Our platform uses our innovative SmartScore™ approach to analyze all the services in the Free Social Media Monitoring Software category so that we can help you get the best possible solution. It takes into consideration the following elements: key components, collaboration possibilities, customization, available integrations, intuitiveness, customer support, how secure a software is, mobile support, general media ratings. As of now, HubSpot Marketing Hub is the leader in this category and is recommended by our experts. Following extensive examination it had the best results among its competitors and our experts strongly suggest that you include it as one of the choices for your needs.

Our Score
9.5

HubSpot Marketing Hub Features

9.2

SharpSpring from Constant Contact Features

9.0

Zoho Social Features

9.0

Hootsuite Features

9.0

BuzzSumo Features

8.9

Mention Features

8.9

Agorapulse Features

8.9

Followerwonk Features

8.9

Klear Features

8.8

Audiense Features

User Satisfaction

A look at general user satisfaction with the software in our Free Social Media Monitoring Software category based on our unique algorythm that finds customer reviews, comments and opinions across a broad range of social media sites to help you make an informed investment decision.

User Satisfaction

98%

98%

100%

99%

98%

89%

100%

100%

N/A

100%

Pricing

Each vendor in the Free Social Media Monitoring Software category will offer a different set of pricing packages for its product and each package will include a unique group of elements. Below we list the general pricing for the cheapest plan offered for each service. Keep in mind that advanced features may cost extra.

Pricing

free

$450

Free

$19

$39

$29

$99

$29

$249

by quote

Devices Supported

An analysis of what kind of devices and operating systems are supported by the listed B2B services in the Free Social Media Monitoring Software category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Learn what pricing plans are offered by the vendors in the Free Social Media Monitoring Software category to see which one matches your business needs and budget best. Keep in mind that specific services can offer free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

A brief look at what groups of customers a given B2B software in the Free Social Media Monitoring Software category is designed for, from small businesses and non-profits to big enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what styles of software deployement are offered by each B2B vendor in the Free Social Media Monitoring Software category. Although the majority of modern SaaS solutions are cloud-based certain solutions might offer an on-site deployment model too.

Deployment

Cloud Hosted

On Premise

Open API

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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