Top 10 Alternatives to SurveyMonkey: Popular Survey Software Solutions

Survey stats indicate that about 48% of people don’t wish to spend more than three minutes on a survey. This shows that you need to keep your survey short to get a good response rate. 68% of market researchers make use of mobile surveys. This indicates that you need to optimize your surveys for mobile devices to engage the interest of tech-savvy smartphone and tablet users. A Vision Critical study reveals that 87% of respondents wish to contribute their opinions and ideas for the development of a company’s future services and products. Thus, it is important to include customer feedback to improve your company’s future products.

For customer feedback, email surveys have a higher response rate than phone surveys. Email surveys have an average response rate of 24.8%, while for phone surveys the rate is in the range of 8-12%. Response rates are more than 85% when the survey is designed intelligently and motivates the respondents. However, respondent interest starts to flag if there a high number of questions in a survey. Therefore, it is essential to limit the number of questions and make them relevant and interesting.

To create engaging surveys and to connect with your customers you need to utilize an effective survey software solution. But it can be a difficult task to separate the good platforms from the average ones in the market. We help you by providing the essential details on SurveyMonkey as well as the top 10 alternatives to SurveyMonkey in this article.

What is SurveyMonkey?

SurveyMonkey allows you to easily create and launch online surveys for varied purposes such as employee or customer feedback, competitive analysis, quick poll, and market research. This user-friendly solution allows you to customize your surveys for your target audience. It offers advanced and automated features to help you conduct various types of online surveys and obtain real-time results. Plus, you get advanced reporting and analysis tools to get insights on the large volumes of data collected. Your company’s management can utilize these insights to make smart, data-driven decisions to improve business processes and results.

Benefits of SurveyMonkey

  1. The app makes it simple to collect and analyze data from millions of respondents.
  2. It offers built-in collaborative and configurable attributes.
  3. It provides a vast question bank that includes inbuilt and customizable questions on a range of survey subjects.
  4. You can improve team collaboration.
  5. Reliable security is assured as data is validated by HIPAA, Norton, and TRUSTe features.
  6. The vendor offers a free basic plan as well as affordable pricing packages with advanced features.

If you want to look beyond SurveyMonkey, don’t go away. We also provide the essential lowdown on the top 10 alternatives to SurveyMonkey. Read on to learn about the unique features of each of these survey software solutions and select an apt platform for your needs.

Top 10 Alternatives to SurveyMonkey

1. SurveyGizmo

SurveyGizmo is an online survey product that you can use to create and conduct quizzes, polls, surveys, and questionnaires. The app makes it simple to engage customers, manage employee relationships, conduct academic researches and more. With the customizable interface you can provide an interactive experience to your target audience. Plus, you can create loop pages, pipe data, and charts with advanced tools to offer a dynamic survey experience. You also get analytics tools for data processing and analysis in real time. Simply type in your questions and the application takes care of themes, reports, and customization. For more good options, browse these good SurveyGizmo alternatives here.

2. QuestionPro

QuestionPro is a web-based survey app that has been designed for the needs of both small and medium-sized companies as well as large enterprises. You can effortlessly create online surveys and polls, and share them with the target audience. Then, you can make smart business decisions based on the collected responses. The platform offers over 30 question types and multiple pre-designed survey templates that you can utilize to create personalized surveys and questionnaires. Plus, you get tools to reach respondents via integrated pop-ups and email as well as survey posting on popular social sites. In addition, you can select from over 20 professional survey themes and brand your surveys with your company’s logos, images, audio, videos, and HTML content. If you wish to scout for more choices, take a look at these viable QuestionPro alternatives here.

3. Confirmit

We have included Confirmit in this list of top 10 alternatives to SurveyMonkey because it is an online survey technology designed for the needs of research professionals and helps them efficiently collect important business data. The application helps in-house research teams as well as market research agencies provide quality service to customers and streamline their internal processes to save costs and improve efficiency. With this software, companies can listen to employees, markets, and customers, analyze insights, and take the steps needed to grow their business. Confirmit gives you the ability to create a survey once and deploy it on multiple channels including paper, mobile, telephone, CAPI, and web. It also offers a range of features to improve response rates including loads of multimedia clips, question types, and a robust set of feedback methods. If you are not satisfied with this solution, peruse these excellent Confirmit alternatives here.

4. Qualtrics

Qualtrics allows you to collect online data in multiple ways including product/concept testing, website feedback, employee evaluation, detailed market research, and customer satisfaction and loyalty. The platform boasts numerous prominent companies as customers and they appreciate its user-friendly interface and features, and the convenient quote-based pricing plans. Qualtrics offers three modules: Customer Experience, Employee Insights, and Market Research. You can use its open APIs for smooth integrations and there are also pre-built Salesforce, Tableau, and Marketo connections. Top features include: Net promoter scores, employee engagement surveys, employee 360s, and ad testing. On top of that, the vendor offers reliable online support and a range of training materials. For more good choices, browse these Qualtrics alternatives here.

5. AskNicely

AskNicely is a simple and popular marketing tool you can utilize to boost customer satisfaction. The system integrates smoothly with your CRM platform, from where it automatically gathers feedback data using customer surveys. Then, it analyzes results based on the net promoter score and catches issues in real time, allowing you to quickly resolve them and improve your services. Main highlights are impeccable third-party integrations and affordable pricing packages. Useful features include: Automated and event-triggered surveys, feedback replies, customized response alerts, automated reporting, and daily survey scheduling. If you want more choices, take a look at these viable AskNicely alternatives here.

6. Client Heartbeat

Client Heartbeat is a survey management and customer feedback platform that allows you to automate and regulate your customer surveys. You can identify elements that satisfy your customers as well as get alerts when customers are unhappy. Then, you can take corrective steps to address their issues and convert them into your brand ambassadors. A unique feature of this application is it enables you to learn how your business stacks up against competitors in your region and industry. Plus, it uses a proprietary algorithm to evaluate crowd-sourced content and determines the ideal questions that you should add in your surveys. Key features include: Industry benchmarks, automatic followups, customer and company trends, periodic surveys, and custom surveys. If you wish to scout for other solutions, browse these viable Client Heartbeat alternatives here.

7. TypeForm

TypeForm is a unique survey software platform whose unique selling point is it makes forms a fun activity to fill. The app makes this happen by including interactive mediums and features that enthuse respondents to fill up forms and surveys eagerly. Plus, the forms are designed to be responsive to all popular gadgets and browsers. The system’s drag-and-drop features and flexible tools make it simple to create forms the way you want. You can include question types such as opinion scales, rating scales, images to select from, and multiple choices questions to cater to your audience’s interests. In addition, there is a free API for seamless integrations as well as data export options to simplify your work. If you are not satisfied, browse these excellent TypeForm alternatives here.

8. Survicate

Survicate helps marketers and business owners learn about customer behavior and trends. You can use its website widgets as survey tools to conduct short surveys and get feedback from your customers about your website, services, and products. With this product, you can reach the right consumers and get useful lead profiles. These profiles are delivered to your inbox as well as the marketing automation or CRM platform you use. In short, the software program helps you to learn about the factors that motivate, prevent, or confuse clients in making desired actions. Besides, it offers a range of features you can leverage to create targeted surveys and identify factors that boost lead conversion and sales. Here are a few good Survicate alternatives you can consider.

9. Surveypal

Surveypal is a user-friendly survey management solution that is designed to accelerate and simplify processes related to survey reporting. This tool integrates seamlessly with the CRM product you have to give you real-time customer insights. Plus, you can engage your customers effectively and make intelligent decisions and actions to improve the customer experience. With this application, you can understand customer needs and deliver what they want. Besides, it provides accurate survey data reporting tools to help you improve your business, resolve customer concerns more quickly, provide delightful customer experiences every time, and boost customer retention and spend. For other good options, peruse these Surveypal alternatives here.

10. Formstack

Formstack is an online form creation solution that offers a range of robust tools that enable you to structure and organize information. You can create short, simple, or complex forms as per your business needs. The app helps you to collect and store relevant information, and also perform detailed analysis to get insights on important performance areas. In addition, there are over 40 integrations with popular CRMs, subscriber lists, security tools, and payment processing platforms. A great benefit is you don’t have to hire a developer as the user-friendly interface and customizable features allow you to create and integrate forms on your own. In short, this software product helps to personalize and simplify the data collection process. To further help you, here are viable Formstack alternatives.

Category: B2B News

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