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Louie Andre

Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. No stranger to small business hiccups and drama, having been involved in a few internet startups. Prior to his for-profit ventures, he has had managed corporate communications for a Kansas City-based Children International unit.

Articles published by Louie Andre:

21+ Essential Live Chat Statistics: 2019 Analysis of Trends, Data and Market Share

21+ Essential Live Chat Statistics: 2019 Analysis of Trends, Data and Market Share

Live Chat is no longer just “nice to have.” This support channel started as an alternative to email and phone, but lately, the use of live chat in customer support has been snowballing. The proliferation of live chat in recent years has been astounding, with numerous businesses adopting this support channel to meet the growing […]

25+ Essential LMS & eLearning Statistics: 2019 Analysis of Trends, Data and Market Share

25+ Essential LMS & eLearning Statistics: 2019 Analysis of Trends, Data and Market Share

In this fast-paced world where almost everything changes at lightning speed, today’s newest technology may become outdated after a few days or weeks. The same is true with what we learned in school, some of which could likely be irrelevant or totally obsolete by the time we started our first jobs! This breakneck speed of […]

30+ Essential Web Hosting Statistics: 2019 Analysis of Trends, Data and Market Share

30+ Essential Web Hosting Statistics: 2019 Analysis of Trends, Data and Market Share

One of the backbones of today’s digital revolution is web hosting services. It is to the Information Age what steam and coal were to the Industrial Age: the source of power to run things, in this case, to drive the internet. Having a website has come a long way from being a vanity online gig […]

40+ Essential Online Accounting Statistics: 2019 Analysis of Trends, Data and Market Share

40+ Essential Online Accounting Statistics: 2019 Analysis of Trends, Data and Market Share

The accounting field is one of the most cutthroat industries known globally, and any company that specializes in this field needs to stay ahead as much as possible. With the dawning of the digital era, however, skills and experience alone may not be enough. One way to remain a standout among the competition is by […]

45+ Key Customer Support Statistics: 2019 Analysis of Trends, Data and Market Share

45+ Key Customer Support Statistics: 2019 Analysis of Trends, Data and Market Share

If you are still caught up in the mindset that delivering top-notch product or service should be your business’ overarching objective, think again. A sweeping tide of changes in customer attitude has seen them become loyal to businesses that provide excellent customer experience rather than to businesses that provide outstanding products or services. As jolting […]

33+ Key CRM Statistics: 2019 Analysis of Trends, Data and Market Share

33+ Key CRM Statistics: 2019 Analysis of Trends, Data and Market Share

Sales success is a two-way street, and to make this possible, you need to nurture your relationships with customers and ensure a good shopping experience for them from start to end. This is why having CRM software solutions as part of your operations come in handy. Generally, CRM systems simplify this difficult endeavor by giving […]

12 Best Equity Management Software of 2019

12 Best Equity Management Software of 2019

What is the best equity management software? The best equity management software is Carta Equity, considering its ease-of-use and ability to make tasks like stock option compensation management, equity issuance and tracking and financial reporting much simpler. It can track both employee and non-employee equity while making quick work of valuations. First time handing out […]

20+ Essential Business Intelligence Statistics: 2019 Analysis of Trends, Data and Market Share

20+ Essential Business Intelligence Statistics: 2019 Analysis of Trends, Data and Market Share

Businesses nowadays have access to stockpiles of data that were not easily available before. But technology offers a powerful way of making sense of what these data points suggest and convert them into insights and workable business intelligence KPIs that companies can use when making decisions for actual business situations. Using its analytical features, business […]

Best 15 ERP Systems For Your Business

Best 15 ERP Systems For Your Business

What is the best ERP system for your business? The best ERP system for your business is NetSuite ERP. This end-to-end platform is ideal for businesses seeking to grow fast as it can automate and streamline processes of businesses. NetSuite ERP offers the right set of tools and features to help businesses better manage your […]

Data Analytics vs. Data Science: How Do They Differ?

Data Analytics vs. Data Science: How Do They Differ?

What is the difference between data analytics and data science? The difference between data analytics and data science lies in the scope and focus of their processes. Data analytics deals with limited data sets to provide users with specific answers to their questions while data science concentrates on larger sets of data to discover what […]

12 Best Event Management Software for Venues & Restaurants

12 Best Event Management Software for Venues & Restaurants

What is the best event management software for venues and restaurants? The best event management software for venues and restaurants is Wrike Event Management. With a robust task management platform at its core, this ever-reliable event management tool optimizes your to-do lists and make them ensure your event’s success. Over 18,000 organizations and more than […]

10 Best Fitness & Gym Management Software for 2019

10 Best Fitness & Gym Management Software for 2019

What is the best fitness & gym management software? The best fitness & gym management software is Zen Planner. It has robust features for membership management, workout tracking, CRM and workflow efficiency. The app lets you track individual member’s progress for a personalized approach to managing classes, as well as an integrated scheduling tool that […]

What’s The Difference Between Program Manager and Project Manager?

What’s The Difference Between Program Manager and Project Manager?

What’s the difference between program manager and project manager? The difference between program manager and project manager is in their role and responsibility. Program managers take on a strategic role, responsible for planning and development goals, while project managers are tactical, tasked to execute the plan within a timeframe and set of milestones. It can […]

Essential Lead Management System Features: Guide to Choosing the Right Software

Essential Lead Management System Features: Guide to Choosing the Right Software

What are the key lead management system features? The key lead management system features are lead capture, tracking, scoring, routing, and nurturing tools. These should all be accessible through an intuitive campaign management dashboard and can be monitored using built-in reporting functionalities. In addition, a good lead management platform should provide you with options for […]

Cloud-based vs Web-based Applications: A Comparison of Features & Key Aspects

Cloud-based vs Web-based Applications: A Comparison of Features & Key Aspects

What is the difference between cloud-based and web-based apps? The difference between cloud-based and web-based apps is subtle and almost nondescript to a casual user. Technically, all cloud apps are web-based but not all web apps can be said otherwise. The main differences are: cloud apps utilize multiple data centers while web apps use a […]

20 Best Auditing Software for 2019

20 Best Auditing Software for 2019

What is the best auditing software? The best audit software is Cygna Auditor (formerly Knowledge Vault). This widely-used, cloud-based auditing software helps businesses easily and quickly conduct and complete their audit tasks through its rich array of business and reporting tools. It is also known for its affordable pricing and key integration with popular business […]

12 Best Mobile Field Service Solutions of 2019

12 Best Mobile Field Service Solutions of 2019

What is the best mobile field service app? The best mobile field service app is mHelpDesk, a cloud solution with a powerful mobile component. It is able to streamline repetitive manual processes and workflows through its robust automation engine. It enables you to undertake scheduling, create estimates, manage jobs, communicate in real time, and process […]

12 Best Document Management Software for Mac in 2019

12 Best Document Management Software for Mac in 2019

What is the best document management software for Mac? The best document management software for Mac is Wrike. It has a smart, cloud-hosted document management solution that helps you store, organize, update, and search files as well as perform live document editing. It harnesses Wrike’s core project management platform to help teams collaborate, automate workflows, […]

Pros & Cons of Atera: Analysis of a Leading IT Service Management Software

Pros & Cons of Atera: Analysis of a Leading IT Service Management Software

What are the main pros of Atera? The pros of Atera are its cost-efficient pricing, one-stop-shop feature set, real-time monitoring, remote access and intuitive ticketing management. It can also install a Mac agent but this doesn’t come with the basic package. As an add-on, Atera’s Mac agent is still competitive cost-wise at $30 more per […]

How Does Grammarly Work? A Comprehensive Guide

How Does Grammarly Work? A Comprehensive Guide

How does Grammarly work? Grammarly works by using context, not just word referencing, to fix your sentences. Using an AI-enabled algorithm, it goes beyond spell-check, and can improve your writing’s cohesion, fluency and vocabulary. The app is available for free in different versions, whether as a Chrome extension or desktop app, among others. Being a […]

12 Best Maintenance Management Software for Small Business

12 Best Maintenance Management Software for Small Business

What is the best maintenance management software for small businesses? The top maintenance management software for small businesses is Hippo CMMS because of its easy-to-use interface that doesn’t skimp on robust functionalities. Ideal for both novice and professional users, this platform has all the tools you need for work order management, facility management, and preventive […]

20 Best Online Project Management Tools For Developers

20 Best Online Project Management Tools For Developers

What is the best online project management tool for developers? 
The best online project management tool for developers is Backlog, a complete and comprehensive management tool that caters to software developers’ agile needs. Backlog provides tools and features for project management, bug tracking, task management, and version control. It’s free for teams working on a […]

12 Best ERP Software for Small Business

12 Best ERP Software for Small Business

What is the top ERP software for small business? The top ERP software for small business is NetSuite ERP. It provides a flexible business solution that is cost effective and can scale to the needs of a fast-growing company. It is able to streamline front and backend processes and comes with all the necessary tools […]

How to Create a Successful Mobile CRM Strategy

How to Create a Successful Mobile CRM Strategy

Do you have a mobile CRM strategy? If you don’t, its high time you consider creating one. It’s a mobile world we live in. People have embraced connected mobility with their smartphones and tablets that serve as mini computers with apps to help with virtually anything. You can use it for entertainment, shopping, online banking, […]

12 Free IT Security Software Solutions

12 Free IT Security Software Solutions

What is the best free IT security software solution? The best free IT security software solution is ManageEngine ADSelfService Plus. It is an online, integrated single sign-on and password management solution that provides domain users with secure, one-click access to all SAML-supported enterprise applications. The Free edition of the software has no expiration and supports […]

Top 12 Collaboration Software Tools For Mac

Top 12 Collaboration Software Tools For Mac

What is the best collaboration software tool for Mac? The best collaboration software tool for Mac is Wrike. Trusted by thousands of businesses all over the world, this award-winning online collaboration platform is a popular collaboration platform of choice among Mac users as it allows smart and efficient communication as well as management and sharing […]

What Are Examples Of CRM? Different Tool Types You Should Know About

What Are Examples Of CRM? Different Tool Types You Should Know About

What are examples of CRM? Examples of CRM are sorted by type, such as general use, inbound lead management, sales tracking, social tracking and a fully integrated system. Most software solutions fall into one or two or even all of these CRM types. For instance, HubSpot CRM is an example for inbound lead management while […]

Paldesk Pros & Cons: Analysis of a Leading Live Chat Software

Paldesk Pros & Cons: Analysis of a Leading Live Chat Software

What are the pros and cons of Paldesk? The pros and cons of Paldesk are evident in its ability to increase your conversion rate and customer satisfaction rating by letting you engage prospects on any major social media and allowing your agents to proactively nudge website visitors from strangers to customers. The free version is […]

Pros & Cons of Vembu BDR Suite: Analysis of a Leading Backup Software

Pros & Cons of Vembu BDR Suite: Analysis of a Leading Backup Software

What are the pros and cons of Vembu BDR Suite? The pros and cons of Vembu BDR Suite are, it has fast restoration speed, it provides multiple recovery options and incremental backups and it has a comprehensive monitoring tool. Users of Windows 7 and older systems may experience compatiblity issues with this platform though. The […]

20 Best Accounting Software for Construction Business in 2019

20 Best Accounting Software for Construction Business in 2019

What is the best accounting software for construction business? The best accounting software for the construction business is QuickBooks Enterprise, a complete financial and accounting application with all the essential features that you need to run your construction business at the optimum. It has a Job Costing Center to give you an overview of your […]