Applicant Tracking Software (ATS) is also called candidate management system. This type of solution helps enterprises to recruit staff members more efficiently. ATS is typically used to post job openings on company website and job boards, browse resumes, and send interview requests to candidates by email. Show moreOther key features include: multilingual capabilities, pre-screening questions, response tracking, customized input forms, automated resume tracking, requisition tracking, and applicant tracking. ATS is heavily used by medium-sized and large companies that hire a steady stream of employees for their different departments throughout the year. Start by checking our leader BambooHR, and other recommended solutions in this category. Show less
In order to develop this ranking of best applicant tracking software we have evaluated leading tools currently present on the market, analyzing their features, how easy are they are to learn, customer service, possible integrations with other systems and mobile device support with our unique SmartScoreTM rating system. This list has been created by Nestor Gilbert, our SaaS expert dedicated to the applicant tracking software category.
Applicant tracking Systems (ATS) companies provide other businesses with the right tools to find, nurture, train, and develop the right talents for job posts. Like products, not all companies are the same. Each has its core competencies and unique offerings. Also, each has relative weaknesses compared to others. These can be in different areas, from product features to customer service. Hence, choosing the best fit among applicant tracking systems (ATS) companies for you is arguably as consequential as selecting the right product. So, knowing about the companies that provide the software can be as important as knowing what is applicant tracking software and what it does. Here, you will get to know which ones are the best around.
The best applicant tracking systems (ATS) companies usually offer free trial versions of their products. So, to find out who provides the best product that fits your needs, you can always make use of these free trial offers. You can easily sign up and test the solutions firsthand. Moreover, if not free trials, top applicant tracking system software companies also provide free demos. Either there is a public free demo portal available or you can schedule an appointment with them. With this, you can compare the products and also the software providers behind them. To get started, you can check out the free demos of the highest-rated applicant tracking tools: BambooHR, Greenhouse, Submittable, Sage HR, and Rippling.
Small businesses. Having between 1-50 employees, small businesses usually don’t have a dedicated hiring department. So, by outsourcing critical workflows, and services to applicant tracking software solutions, they can be able to streamline their employee lifecycle management.
Midsize businesses. These organizations usually have between 51-500 employees. And, if they are growing, then a dedicated recruitment and talent management team is needed. An applicant tracking software company can help alleviate talent management difficulties by providing easy-to-use software tools.
Large enterprises. With more than 500 employees, these organizations typically have a dedicated IT unit and recruitment teams that cater to different departments. Applicant tracking systems (ATS) companies help these businesses streamline their processes by organizing workflows under one single digital command center.
Today, not all applicant tracking solutions have the same functions. Sometimes they come with more comprehensive HR suites as a module; sometimes as a loose set of tools or features. And, of course, there are standalone apps and service platforms. Below are the software types that have ATS features or have closely-related functions with ATS:
Applicant tracking systems (ATS) companies provide their clients with tools and services that can produce major benefits to their hiring and talent development processes. Our detailed ATS platform comparisons show that the best solutions provide the following benefits:
Investing in employee diversity
Having diversity in your company is not just for show. Studies show that diversity may provide companies with benefits. In fact, one Gallup report showed that organizations with close to an equal number of males and females in their workforce have bigger profits. Also, a Glassdoor study found that around 66% of job applicants consider diversity as a very important factor when evaluating companies and job offers. ATS platforms make it easy for companies to avoid having a culturally homogenous workforce that is more likely to have limited perspectives and skills on offer.
Mobile job applications
A Pew Research Center study found that 28% of American job candidates used their smartphones to look for jobs. For candidates, aged between 18 to 29, the number is 53%. Moreover, they don’t just stop at browsing for job openings, they even apply for them using their mobile devices. So, if you are planning to choose the right ATS solution provider for you, make sure that the company provides you and your prospective candidates with a mobile medium to conduct application transactions.
You can potentially pass on great candidates
While ATS systems help you impose your criteria, they might not recognize that the parameters could be too rigid. For instance, AI won’t recognize whether a certain candidate’s personality and outlook would fit your company culture or not. And, it could also pass up stellar candidates that are just switching careers. ATS solutions could potentially go overboard in narrowing down your options. So, it is best to put some good old human touch to it.
Digital breakdowns and limitations can cause inaccuracy
There are times when ATS solutions will overlook or outright reject resumes just because they can’t be scanned or categorized appropriately because of formatting and technical issues. So, businesses, as well as job applicants, can miss out on a chance to work together.
Choosing the right one among many applicant tracking software companies can be very difficult. This is especially when products of top brands, more or less, have the same features and capabilities. But, what can really break the tie is how the companies do when it comes to the intangibles. These are things that go beyond mere features. Here are some points of comparison that you can consider.
It might be cliche to say that your employees are your most valuable resource. But, this is true on many levels. When you think about it, your actual organizational skills, knowledge, and core competencies mostly reside within your workforce. Sure, you may have manuals or shared knowledge bases but arguably these are just mere reference tools for learning or remembering. Actual knowledge or skillful know-how is really distributed across the workforce.
Also, other key factors of business success such as organizational culture and the relationships that make workflows possible and efficient are also emergent from the collective behavioral interactions of employees. So, it is difficult to argue against the value of human talent. And, if this is to some degree true, then ensuring a capable workforce is always available to help you navigate your organization through ever-changing market dynamics.
One such tool to help you to tilt the odds in your favor is an ATS solution from an upstanding applicant tracking software company. The best ones give you access to hiring, onboarding, and talent development tools that can help streamline your processes via automation. Also, these products help you narrow down your options for candidates by letting the software sift through a long list of applicants using your set parameters. In this way, HR teams can save time on manual reviews. Furthermore, depending on the software provider, an ATS platform can also connect users to job posting sites, talent marketplaces, and other useful services to improve their reach and chances of landing stellar employees.
But, of course, having the best software tools from the best applicant tracking software companies won’t really do you much good when they are not used well. This is because most of the time, there will be adoption issues and this is where organizational culture and outlook come in. The best way, we believe, for those that are still beginning in the digital transformation journey to increase the chance for, speed, and effectiveness of adoption is to distribute the ownership of software choice. What we mean by this is for leaders to let end-users (HR teams) take part in product research, trial, and pilots. In this way, they will have a deeper sense of ownership of the platform and the entire initiative.
Hopefully, this article has helped you understand what applicant tracking system companies offer, the benefits of their products, and how you can choose the best product for you.
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Infrastructure plays a big role in a SaaS system. If there is an outage, you would not be able to access the platform. So, you should pay good attention to the system’s infrastructure when analyzing SaaS providers.
Many companies fail to ask their shortlisted SaaS vendors questions about disaster recovery, service level agreements (SLAs), and security. These are crucial infrastructure elements that need careful consideration when evaluating a provider.
SaaS is straightforward to subscribe to. All you need to do is go the website and buy a suitable plan for the required number of users. For this reason, many firms pay attention only to the rate of the system and not to infrastructure considerations. They may also think that careful evaluation is not essential since it is so easy to get started quickly.
But you need to be ready for situations as such as the SaaS provider going out of business or their website going down. You need to have contingency measures in place to face these situations to ensure they do not have a deleterious impact on your organization. It is easy to subscribe to a SaaS system, but think about the impact on your business if the solution is withdrawn by the vendor.
BambooHR has the best applicant tracking software product today. It offers end-to-end human resource management solutions flexible enough for any company of any size. It is also well-known for its easy-to-use applicant tracking module that covers the whole hiring process from application management to drafting and signing offer letters. Moreover, BambooHR allows companies to hire as a team. With tools such as custom permissions, in-system messaging, and automatic alerts, the HR team and stakeholders can provide their take on a certain candidate and always be kept in the loop. And, it is also prized for its customizable offer letter tool. This feature not only lets HR teams send offer letters on time but also auto-fills candidate data depending on job type, position, or any other requirement. Plus, it has a built-in electronic signature capability to make accepting an offer very convenient. And, the ATS module is accessible on mobile devices as well via BambooHR’s native apps for iOS and Android.
But, BambooHR is not just an ATS. It is a fully-integrated HR suite. It has features such as employee lifecycle management, performance management, HRIS, and compensation management among many others. In fact, it is one of the best HR applications for its well-rounded and comprehensive offering.
There are many benefits to using software from applicant tracking software companies. These are:
Here are basic applicant tracking features every good ATS company offers in their products should have:
Today, ease of use is at the top of every software company’s priority. Hence, most of the applications today are very intuitive to use. And, this goes the same with ATS platforms. But, of course, some applicant tracking software companies do it better than others. Here are the top ATS solutions that come with high out-of-the-box functionality—great for non-tech-savvy users.
Like in other software categories, there are companies that provide free versions of their applicant tracking software. Some are basic versions. Others are free while there are also those that are open-source and free. So, if you have a tight budget, these may be your go-to solutions. Just note, however, that they are likely not going to have the advanced features and capabilities for enterprise-grade hiring management. But, if your organization has less than 50 active employees, Freshteam seems to be one of the best choices available.
This product from Freshworks offers a free plan with comprehensive features. These include a recruitment team inbox, collaboration tools, an employee directory, kanban boards, a career site, and basic time-off management among others. Plus, it supports three published postings simultaneously. It also has referral management features and mobile versions for both iOS and Android devices. So, if you have a small growing company, Freshteams could be a good first choice. And, you can easily scale up your subscription anytime you need to. Paid pricing starts at $1 per employee per month plus a platform fee of $59 billed yearly. There is also a monthly plan available. But, it is more expensive.
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