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Call Center Software Reviews

Our score: 7.9 User satisfaction: N/A
Average score
2/5 (1 user reviews)

XenCall is a cloud-based call center automation software for telemarketers and call centers.

Our score: 8.0 User satisfaction: 100%
Average score
5/5 (1 user reviews)

Coztel is Cloud-based Call Center Software that provides complete call center solution to inbound, Outbound and Blended call centers.

Our score: 8.3 User satisfaction: 90%
Average score
4.8/5 (25 user reviews)

A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.

Our score: 7.0 User satisfaction: 98%
Average score
(0 user reviews)

SmartAction provides AI-powered customer self-service for the call center. It automates complex processes you never thought possible.

Our score: 9.2 User satisfaction: 100%
Average score
4.5/5 (17 user reviews)

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.

Our score: 8.0 User satisfaction: 90%
Average score
4.6/5 (16 user reviews)

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.

Our score: 8.5 User satisfaction: 100%
Average score
4.7/5 (9 user reviews)

CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.

Our score: 7.4 User satisfaction: N/A
Average score
(0 user reviews)

Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.

Our score: 8.7 User satisfaction: 95%
Average score
4/5 (2 user reviews)

A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.

Our score: 8.2 User satisfaction: N/A
Average score
(0 user reviews)

FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.