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Customer Support Software Reviews

Our score: 9.5 User satisfaction: 98%
Average score
4.7/5 (32 user reviews)

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Our score: 9.5 User satisfaction: 99%
Average score
4.7/5 (32 user reviews)

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Our score: 8.8 User satisfaction: N/A
Average score
(0 user reviews)

A unified, omnichannel digital management platform for multiple customer support channels.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.

Our score: 8.4 User satisfaction: 99%
Average score
(0 user reviews)

A comprehensive, enterprise-grade service management platform built to streamline the ticket request process for businesses in customer service, IT service management, and corporate security sectors.

Our score: 8.0 User satisfaction: 93%
Average score
(0 user reviews)

Balto is a call center management suite powered by artificial intelligence to improve call results and leverage customer support quality.

Our score: 9.0 User satisfaction: 100%
Average score
4.6/5 (34 user reviews)

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Our score: 8.0 User satisfaction: 90%
Average score
4.5/5 (13 user reviews)

A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.

Our score: 8.5 User satisfaction: 91%
Average score
4.6/5 (12 user reviews)

Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.

Our score: 8.0 User satisfaction: 100%
Average score
4.6/5 (17 user reviews)

A chatbot communication software that enables companies and organizations to create, deploy, and manage highly intelligent chatbots to engage website visitors, improve interaction, and drive conversion.