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Customer Support Software Reviews
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
KnoBis is a knowledge automation platform that helps organizations enable their employees with the information they need to do better in their jobs.
AvatarDialler is a call centre automated dialler technology that’s faster and smarter than any other dialer.
A powerful real-time visitor management and live chat service that allows you to monitor visitors stream and follow each visitor’s pageviews to know more about them. It can determine visitors’ locations, operating systems, browsers, and devices used. With that information, engagement is more colorful, and lead generation a high possibility.
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
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