A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
CallPesa is a call management software that professional service firms can use for tracking and billing calls for clients.
DCCM is a role-based configuration management solution that helps business users dynamically achieve service level objectives.
A conversational AI and intelligent service desk to elevate your employee experience in MS Teams.
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
TeeDee is a chatbot platform that permits companies and teams to design, implement, and customize AI-based chatbots.
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
WotNot is a chatbot solution that integrates chatbot and live chat tools to create engaging conversations with customers across channels.
In the event you didn't find just the solution you were looking for here's a list of various categories similar to Customer Support Software that you might want to browse through:
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