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Live Chat Software Reviews

Our score: 7.2 User satisfaction: 99%
Average score
(0 user reviews)

A suite of customer service solutions that can be configured to deliver optimum customer support via multiple channels.

Our score: 9.0 User satisfaction: 96%
Average score
4.6/5 (19 user reviews)

This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.

Our score: 6.5 User satisfaction: 96%
Average score
(0 user reviews)

Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.

Our score: 7.2 User satisfaction: 100%
Average score
4/5 (7 user reviews)

BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.

Our score: 8.8 User satisfaction: 100%
Average score
4.6/5 (14 user reviews)

Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.

Our score: 8.6 User satisfaction: 93%
Average score
4.4/5 (17 user reviews)

Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.

Our score: 7.8 User satisfaction: N/A
Average score
(0 user reviews)

Corporate Digital Messenger (CD Messenger) is an app that helps users communicate in a secure, reliable, and stable environment.

Our score: 7.3 User satisfaction: N/A
Average score
(0 user reviews)

LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.

Our score: 8.9 User satisfaction: 100%
Average score
4.6/5 (221 user reviews)

Designed with simplicity in mind, LiveAgent lets a powerful engine underneath do all the heavy lifting. On top of being intuitive, it centralizes communications by keeping messages in a single inbox. This ensures that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.

Our score: 8.1 User satisfaction: 100%
Average score
4.5/5 (2 user reviews)

A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.