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What is Free Online Booking Systems?
Online Booking Software is designed to facilitate online reservations and bookings for customers as well as staff and agents. It goes without saying that such important process requires reliability and efficiency which a good online booking software can provide. The primary advantage of using a booking and reservation platform is the accuracy and convenience for customers when availing of your booking services online which can be done in real-time. Show moreCustomers are also afforded updated booking information, a secure payment mechanism, and a host of other features to automate and expedite booking tasks and processes. Start by checking our leader Whatspot, and other recommended solutions in this category.Show less
How was this ranking made?
In order to come up with this ranking of best Free Online Booking Systems we have researched different tools currently present on the market, comparing their features, how easy are they are to learn, customer service, possible integrations with other systems as well as mobile device support using our patented SmartScoreTM rating system. This ranking has been prepared by Nestor Gilbert, our B2B expert dedicated to the Free Online Booking Systems category.
List of Top 12 Free Online Booking Systems
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1. Whatspot
Our score: 8.5 User satisfaction: 99%A corporate booking solution that enables users to create, track, and handle meeting room, car, and parking space reservations on any device.
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2. Acuity Scheduling from Squarespace
Our score: 9.5 User satisfaction: N/AAn easy-to-use online appointment scheduling tool that allows users to organize their schedule, and control their availability while enabling clients to self-book appointments. The platform adapts to any business, especially those that offer classes, private sessions, class backs, and other subscription-based services online.
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3. YouCanBook.me
Our score: 8.8 User satisfaction: 94%An easy-to-use online booking solution that adds customer bookings straight into the calendar to eliminate back and forth email coordination. The platform seamlessly integrates with Google Calendar, allowing you to share your availability and enable clients to self-book appointments. It also offers reminders, notifications, and SMS to reduce no-shows.
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4. SimplyBook.me
Our score: 9.1 User satisfaction: 100%An online booking system accessible from mobile devices or desktop PCs for 24/7 bookings from anywhere. The platform's Class & Membership feature empowers businesses to have complete control over their booking activities. On top of its many innovative tools, SimplyBook.me's POS tool can accept both cash and credit card payments.
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5. Skedda
Our score: 8.7 User satisfaction: 95%An online booking software for space-style resources such as meeting rooms, sports facilities, labs, classrooms, and community venues. It streamlines booking management while providing a highly customizable and mobile-friendly platform that allows you to set up the pricing details, booking conditions, and space-sharing rules of any venue you are putting up for rent.
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6. Setmore
Our score: 9.0 User satisfaction: 90%A free and reliable online appointment scheduling software available to use on the web, desktop, or mobile devices. You can schedule appointments, set a recurring series of appointments, or allow clients to schedule their own appointments anytime, anywhere. Beyond that, Setmore allows you to accept online payments with ease.
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7. Sign In Scheduling
Our score: 8.8 User satisfaction: N/ASign In Scheduling is a cloud-hosted appointment management suite that simplifies and streamlines how you manage your schedule and how you coordinate with your clients. It manages bookings for your business, helping avert schedule conflicts, reduce missed meetings, and preventing miscommunication between businesses and their clients.
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8. SuperSaaS
Our score: 8.7 User satisfaction: 100%A one-stop solution for your scheduling requirements that offers unparalleled flexibility and customizability.
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9. SiteMinder
Our score: 8.5 User satisfaction: 97%SiteMinder is the world's leading cloud-based platform for channel management and also a suite of award-winning hotel management software.
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10. Appointy
Our score: 8.2 User satisfaction: 100%Powerful online appointment scheduling solution loaded with features, allowing customers to book appointments 24/7 from any location or device.
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11. Cogsworth
Our score: 8.0 User satisfaction: 93%A smart schedule management software designed to help businesses effectively manage their appointments and bookings, maximize their availability and that of their clients, ensuring that they never miss any and every business opportunity.
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12. monday.com
Our score: 9.8 User satisfaction: 99%An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.
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Table of contents
As businesses in the travel and hospitality industry face fierce competition, you need to be doing everything in your power to simplify bookings and reservations. This means making sure that you have an efficient online booking system freeware in place, which can make it simple for your customers to book their tours and activities online.
With so many different types of free online booking systems out there, it’s important to choose one that best accommodates your customers’ needs. It is also crucial to find the right tool that can provide your customers with the accuracy and convenience that they require when availing of your services. To help you choose the right free online booking system for your business, this buyer’s guide discusses in detail all the essential factors that you need to consider when investing in this type of software.
Get to Know Each Product with a Free Trial
One of the best ways to find which online booking systems free products can work best for your business is to sign up for the free trials or demos offered by the software provider. In this way, you’ll have a chance to test each software’s capabilities and see for yourself if they are worth the investment. You can also do a side-by-side comparison of different products and determine which one best suits the needs of your business. To kickstart your search for the best free online booking system, you may want to consider our leading products in this software category: Whatspot, Acuity Scheduling, YouCanBook.me, SimplyBook.me, and Skedda.
Targeted Businesses
Free online booking systems target different types of businesses that need to manage appointments, organize customer bookings, send automatic reminders, and accept early reservations and deposits online. Some types of businesses that benefit most from online booking system free software include the following:
- Startups. Startup businesses in the travel and hospitality industry use free online booking systems to make it easier for their customers to book their services.
- Small businesses. Small businesses that have limited budgets can use an online booking tool free of charge to have an appointment scheduling and reservation system in place.
- Individual professionals. Free online booking systems are also ideal for solo service providers, such as hair stylists and massage therapists, who need to schedule unlimited appointments and collect payments online.
What are Examples of Free Online Booking Software?
- Whatspot. A free online booking tool ideal for small businesses and venues that need to simplify their booking processes. It is built with numerous features that help you handle reservations for shared resources with ease and efficiency.
- Acuity Scheduling. An all-in-one scheduling software that automates every step in your booking process, from sending reminders to scheduling appointments, and collecting payments. It also allows you to manage multiple locations and employees from a single app.
- YouCanBook.me. A cloud-based and easy-to-use booking software that simplifies bookings for you and your customers. It lets you create your personalized booking page by integrating with your Microsoft or Google Calendar.
- SimplyBook.me. A popular online scheduling solution built for small to medium-sized businesses. It allows you to define your services and providers and display their availability so your customers can simply book schedules and appointments with you.
- Skedda. A venue booking system that helps you manage the booking and scheduling of your spaces. It offers a number of handy features that make it easier for your clients to book your spaces, whether large or small.
Types of Free Online Booking Systems
Basically, there are two types of free online booking software that you might find in the marketplace: cloud-based and on-premise. Although they both perform the same functions for simplifying and streamlining booking procedures, these two types of online booking system free tools tend to have certain differences when it comes to performance, security, reliability, integrations, and support. Here are more details:
Cloud-based applications
This is one of the common types of free online booking systems available in the market. With a cloud-based application, all your data are stored in the cloud, which means you and your customers can easily access their schedules, reservations, and payment histories online as long as they are connected to a network. Cloud-based online booking systems are also much easier to set up and use, enabling you to accept and manage bookings with ease.
On-premise systems
Unlike cloud-based systems, on-premise booking software requires physical installation of hardware and maintenance. This can be more costly and complex to manage, especially if you do not have a dedicated IT team to help you manage the technical side of running your own booking system. However, on-premise applications give you full control of your data and hardware systems so you can closely monitor maintenance and upgrade processes of your booking software.
Key Features of Free Online Booking Systems
Before choosing which free online booking system to use, it’s important to know the key features that you should look for in this type of software. Here are some examples:
- Personalized booking page. Most free online booking tools allow you to personalize your own booking page. This gives you full control over the availability of the schedules and services that your customers can book with your company.
- Time zone adjustment. This feature ensures that your customers, whether they are locals or foreigners, can book the right times for their appointments. It is a handy tool especially if you and your customers are living in different time zones.
- Notifications. A notification feature helps you reduce latecomers or no-show appointments for your bookings. Some free online booking systems also automatically notify your customers in case of canceled bookings or changes to their schedules.
- SMS reminders. With an SMS reminder feature, you can reach out to your customers about their schedules and bookings. Sending personalized SMS reminders also helps you improve communication and interaction with your customers.
- Calendar integration. Integrations with third-party apps, such as Google or Microsoft calendars, can help you make sure that there are no missed schedules or appointments.
Benefits of Free Online Booking Systems
Whether you are a small business or an individual service provider, free online booking systems can help you simplify your booking processes in a number of ways. Here are some examples of the main benefits that you can gain from using a free online booking system:
- Showcase the availability of your services. A free online booking system makes sure that your business is always available for reservations. This means that customers can book your services at any given time and select an appointment that best fits their personal schedule.
- Reduce no-shows. To reduce no-shows, most free online booking systems allow you to require your customers for initial or full payments. Once they have made a financial commitment to your business, customers are less likely to cancel their bookings and appointments.
- Organize schedules. Another important benefit of free online booking systems is that they help you organize your bookings. This makes sure that each of your customers can be fully accommodated on their preferred date and time and reduce the chances of overlapping schedules.
- Process payments faster. Most free online booking systems can be integrated with popular payment processing systems, making it easier for your customers to pay for your services upon reservation.
Latest Trends
Simpler design forms
Since most customers online have a shorter attention span, keeping forms as short and simple as possible can help you increase engagement rates. This also helps you reduce the chances of driving away impatient customers. The less effort that customers have to put in when filling up forms or booking your services, the better opportunities for your business to close transactions successfully.
Mobile optimization
Now that more people than ever are using their mobile phones for booking services, businesses are finding it more crucial to use online booking systems that are mobile-friendly. After all, a mobile-optimized booking app further enhances accessibility and convenience for customers who want to book services and schedule appointments online. With a mobile-optimized site, it also becomes easier for businesses to manage their schedules and accept bookings in real-time.
Potential Issues
Internet access
Free online booking systems are heavily reliant on a good internet connection. Therefore, customers with poor network access may sometimes find themselves unable to book your services and, thus, have to rely on telephone or email bookings. As a solution, it would be wise to consider a booking system that allows you to book on behalf of your customers and submit the necessary details directly on your system.
Data security
Due to the high volume of personal data and bank details that they contain, online booking platforms remain a hot target for cybercriminals. As such, it is important to choose a booking platform that ensures the safety and security of your customers’ data and information. Also, make sure that your system integrates only with industry-leading secure payment gateways to prevent online fraud and theft.
Factors to Consider When Choosing a Free Online Booking System
There are numerous options for free online booking systems out there, so naturally, it can be a bit overwhelming to choose which one is the best pick for your business. To help you in this matter, here is a checklist of some important questions that you have to ask yourself before using a free online booking platform:
- Does my chosen software have the features that I need to manage bookings more efficiently?
- By utilizing a free online booking system for my website, can it increase the bookings for my services?
- Are the setup and training easy enough for my team to quickly adopt the system in our day-to-day operations?
- Does it have strong security features to protect the data of my customers and my business?
- Can it be integrated with third-party applications, especially calendar apps and payment gateways?
List of Free Online Booking Systems Companies
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Things to consider when you invest in a SaaS
Pricing details are an important consideration when you analyze SaaS providers. Ask the provider if they offer price protection and contractual flexibility. “Shelfware” has become a major concern in SaaS licensing as clients end up paying for more than they need. Plus, to get pricing predictability, consumers are forced to subscribe to long-term agreements. Make sure you don’t get saddled with long-term licensing and get locked in for a long period with a single provider. Ask about easy exit policies that assist you to migrate to another vendor if you are not happy with the services offered by the current one. Select a provider that offers a convenient standard annual termination facility as well as long-term price protection.
Another crucial element to consider is whether the cloud vendor meets compliance and security requirements. Your business is accountable to employees, clients, business partners, and regulators. Therefore, you should pick a provider that has implemented a technically sound and comprehensive security program. Map your security control requirements such as availability, integrity, confidentiality, privacy, and accountability to the vendor’s capabilities. Ask the potential provider about the procedures and systems they use to protect your sensitive data. Do they meet general as well as industry-specific compliance and security standards? Do they provide special measures to meet the unique security requirements of your particular industry? Get satisfactory answers to these queries before you make the investment.
Frequently asked questions about Free Online Booking Systems
What is the best free online booking system?
The best free online booking system Whatspot. It is an all-in-one booking software ideal for managing coworking spaces, event venues, office rentals, and other shared company resources. It provides a complete overview of all your own and your company’s bookings in one place, enabling you to manage your schedules and bookings more efficiently. In one neat calendar view, your bookings are always at hand from your mobile phone, tablet, or computer.
Whatspot also provides all the essential features that you need to streamline booking procedures for your customers. With it, you can quickly check the availability of your services and make sure that your customers’ bookings don’t clash with each other. Moreover, the platform is built with QR technology that allows you to simply scan your resources and immediately check their availability.
Aside from Whatspot’s freemium plan, the vendor also offers a Premium plan that costs €15/month. This includes more advanced features, including statistic export, priority support, recurring bookings, and more.
What are the benefits of a free online booking system?
Using a free online booking system brings plenty of benefits. Here are some examples:
- Increased bookings. With a cloud-based booking system, you no longer have to rely on walk-ins or traditional phone lines for customer bookings. A free online booking system makes sure that your services can easily be booked online regardless of where your customers are coming from. This can highly increase the number of bookings for your services, resulting in more profit gains for your business.
- Boosts productivity. Most free online booking systems also have numerous features that can boost the productivity of your team. For instance, automation tools can cut down the time it takes to collect, schedule, and input booking details into your system.
- Reduce no-shows. Online booking systems highly reduce the chances of no-shows by constantly reminding your customers of their upcoming bookings and appointments.
What are the key features of a free online booking system?
Here are some of the key features that you need to look for in a free online booking system:
- Visual calendar. This helps you visualize all your upcoming schedules and available dates for your services.
- Real-time booking. An online booking system allows your customers to book your services depending on their availability in real time.
- Language and currency settings. With this feature, you can accommodate foreign customers and make it easier for them to book and pay for your services.
- Alerts and notifications. This reminds you and your customers of your upcoming schedules and reduces the chances of no-shows.
- Guest review management. A quality online booking system features a guest review management tool that enables your customers to leave feedback and ratings for your services.
- Online payment processing. Integration with popular payment gateways helps you collect initial or full payments made by your customers booking your services online.
What is the easiest free online booking system to use?
One of the core functions of online booking systems is to streamline booking procedures for both you and your customers. Thus, your chosen system should be easy to use and removes all the complexities that go into managing schedules and bookings. Some of the easiest online booking systems to use include the following:
- Whatspot. An easy-to-use online booking software best suited for booking rental spaces and company resources. It is built with a smart search functionality that enables customers to find and book rental spaces. It also leverages QR codes to make it easier for your customers to reserve the resources that your business offers.
- Acuity Scheduling. Another user-friendly solution built to help small to medium sized businesses increase their bookings and manage their appointments. It is also highly customizable and lets you personalize your own booking page to reflect your branding.
- YouCanBook.me. A simple booking solution that simplifies scheduling and appointment processes. With it, you can easily manage your bookings and take control of your booking workflow depending on the kind of appointment that your customers booked.
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