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Remote Support Software Reviews

Our score: 7.3 User satisfaction: 89%
Average score
(0 user reviews)

A remote desktop support system with IT task automation.

Our score: 8.6 User satisfaction: 93%
Average score
4.7/5 (14 user reviews)

An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.

Our score: 8.6 User satisfaction: 98%
Average score
5/5 (1 user reviews)

A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.

Our score: 9.0 User satisfaction: 100%
Average score
4.8/5 (22 user reviews)

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.

Our score: 8.5 User satisfaction: 92%
Average score
4.6/5 (15 user reviews)

ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.

Our score: 8.3 User satisfaction: N/A
Average score
5/5 (1 user reviews)

Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.

Our score: 8.4 User satisfaction: 91%
Average score
(0 user reviews)

PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.

Our score: 8.5 User satisfaction: 98%
Average score
4.4/5 (14 user reviews)

Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.

Our score: 7.8 User satisfaction: N/A
Average score
(0 user reviews)

A remote desktop app that offers simplicity and flexibility. It provides users with complete access and control of computers regardless of location.

Our score: 8.5 User satisfaction: 90%
Average score
(0 user reviews)

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.