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What is Restaurant Management Software?
Restaurant management software is designed to help users manage their food service joint. Some solutions like point of sale (POS) systems have features related to customer interactions, but more often this type of software focuses on behind-the-scenes processes such as accounting, inventory management, and employee scheduling. Show moreRestaurant management software enables restaurant owners and managers to organize back office operations. These apps are used by restaurant employees to keep track of orders, payroll, inventory, and analytics. Managers and owners can use these products to compare business practices at multiple locations, simplify the on-boarding process for new employees, and monitor employee effectiveness. Start by checking our leader Toast POS, and other recommended solutions in this category.Show less
How was this ranking made?
To create this list of best Restaurant Management Software we have evaluated 353 leading systems currently present on the market, contrasting their features, how easy are they are to learn, client service, available integrations with other systems as well as mobile device support using our patented SmartScoreTM rating system. This list has been created by Nestor Gilbert, our software expert dedicated to the Restaurant Management Software category.
List of Top 12 Restaurant Management Software
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1. Toast POS
Our score: 9.5 User satisfaction: 98%A software system that enables you to take your US-based restaurant business to new heights. The platform offers restaurateurs a unified platform packed with an array of sales-related features like order management, CRM, employee management, reporting and analytics, credit/debit card processing, inventory management, POS, and more.
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2. MarketMan
Our score: 8.9 User satisfaction: 100%An all-in-one restaurant management system designed specifically for restaurants and supply chains. It provides comprehensive solutions for inventory management, recipe management, purchasing and order management, and expense tracking. Moreover, the software can automate payments and payment conditions.
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3. Rezku POS
Our score: 8.0 User satisfaction: 97%Rezku POS is a cloud-based point-of-sale system built to simplify restaurant operations for a wide range of businesses, from full-service restaurants and pizzerias to bars, food trucks, and breweries. It offers flexible workflows, real-time analytics, and mobile access, giving managers the ability to track and manage their business from anywhere.
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4. When I Work
Our score: 8.9 User satisfaction: 98%When I Work is a restaurant management software that can help owners and managers create and monitor work schedules efficiently. You can set-up a schedule in minutes then share it right away. It also integrates with the time clock for a more efficient workflow.
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5. 7shifts
Our score: 8.4 User satisfaction: 100%7shifts is one of the most intuitive employee scheduling and management systems designed to serve the restaurant industry. It provides an easy-to-use scheduler, a request management module, and has multi-location support. With its automation tools, users can save time and be more productive.
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6. Touchbistro
Our score: 9.3 User satisfaction: N/AAn all-in-one POS and restaurant management system that focuses on improving restaurant management and customer engagement.
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7. Sapaad
Our score: 8.9 User satisfaction: 100%An affordable, user-friendly cloud-based point-of-sale system designed for restaurants, cafes, and fast-food chains of all sizes. Also known for its continuous upgrades, this POS solution is used by many foodservice firms across the world that provide walk-in, delivery, and dine-in orders.
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8. Clover
Our score: 8.9 User satisfaction: 99%Clover is an integrated POS software that is designed to offer business support to small and medium restaurants.
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9. Revel Systems POS
Our score: 8.9 User satisfaction: 98%A powerful point-of-sale tool for the food and retail industries. It offers an extensive range of sales management tools that can be accessed via its Revel Assistant tool, a smart Management Console. Its other features include kitchen management, product management, menu building, and employee management.
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10. CAKE
Our score: 8.8 User satisfaction: 99%A cost-friendly food service system that features end-to-end POS, online ordering, and guest management. Designed for full and quick-service restaurants, bars, pubs, and other dining establishments, CAKE helps you elevate the entire dining experience by streamlining operations, leading to improved customer satisfaction and increased profits.
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11. Winnow
Our score: 7.4 User satisfaction: 91%A cutting-edge technology that aims to help restaurants reduce their food waste.
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12. Dinerware POS
Our score: 6.9 User satisfaction: N/ADineware POS is a reliable, flexible, and smart restaurant POS software for the hospitality industry.
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Table of contents
Industry Report - Restaurant Management Software for 2022
CloudRank™ system is a unique algorithm that our research team uses to evaluate Restaurant Management Software solutions in a detailed and accurate way. The Summer 2022 edition of the ranking was prepared by Nestor Gilbert, our leading expert in the field of Restaurant Management Software, who has authored 1380+ product reviews in this category. The goal of CloudRank™ is to present an unbiased, multi-layered perspective on Restaurant Management Software, considering a wide range of metrics and factors, and educating potentiala customers about both opportunities and challenges associated with each piece of software.
In order to achieve full objectivity the position in our CloudRank™ is based on:
- Expert Score: which involves extensive analysis by our internal team which carefully examined all key elements of each software and testing it in real-life situations
- User Score: which involves an aggregated opinion of actual users of each product whose identity was properly verified
- Market Position: which involves general recognition of a given vendor on the market and reflects its overall popularity and reach
What do the tiers in CloudRank™ mean?
We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. You can see the methodology below on how the calculations were made.
- Leaders: those with a User Score of 8.2 or higher; this tier includes products that are currently leaders on the market and are appreciated by both experts and actual users. They always represent the best of what the Restaurant Management Software market has to offer and are all worth trying out if you’re looking for a reliable solution.
- Contenders: those with a User Score between 7.5 and 8.2; this tier includes high-quality products that still have some minor drawbacks that prevent them from becoming leaders on the market. They always represent well-designed tools that, over time, will most likely develop into market leaders as the missing features are added.
- Rising Stars: those with a User Score between 6 and 7.5; this tier includes products that have high-potential but still lack some crucial features or services expected from a leading solution. They are products with solid foundations and a vision that makes us eager to see what they will become as their solution improves in the future.
Regardless of their tier, all products included in our CloudRank™ are popular, quality products considered top-performers by our team of experts. Make sure you read a more detailed review of each solution to find one that will work best for your specific needs and budget.
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MARKET POSITION
A score between 1 and 10 based on popularity and market reach of each product.
TOTAL score
A score between 1 and 10 based on the average of our Expert Score and User Score.
How does CloudRank™ work?
Market Position
A score between 1 and 10 based on popularity and market reach of each product.
Total Score
A score between 1 and 10 based on the average of our Expert Score and User Score.
CloudRank™ tier
Based on product's total score.
Rising Star
Contender
Front Runners
23 Most Popular Restaurant Management Software
Here is a list of all 23 Restaurant Management Software solutions evaluated with our CloudRank™ analysis. We have compared their features, user satisfaction, market presence and other key factors in an in-depth analysis you can find below:
Our score and features analysis:
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Score:8.90
Score:8.90
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Score:8.41
Score:8.41
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CloudRank™
Score:8.23
Score:8.23
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Score:8.15
Score:8.15
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Score:8.10
Score:8.10
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6. HotSchedules
8.04
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Score:8.04
Score:8.04
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7. Lightspeed Restaurant
7.95
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Score:7.95
Score:7.95
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100+
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CloudRank™
Score:7.77
Score:7.77
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100+
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CloudRank™
Score:7.73
Score:7.73
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10. Touchbistro
7.63
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Score:7.63
Score:7.63
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CloudRank™
Score:7.59
Score:7.59
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CloudRank™
Score:7.50
Score:7.50
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CloudRank™
Score:7.44
Score:7.44
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CloudRank™
Score:7.26
Score:7.26
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CloudRank™
Score:7.19
Score:7.19
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16. Revel Systems POS
7.10
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CloudRank™
Score:7.10
Score:7.10
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CloudRank™
Score:7.08
Score:7.08
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CloudRank™
Score:7.07
Score:7.07
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CloudRank™
Score:7.04
Score:7.04
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CloudRank™
Score:7.01
Score:7.01
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21. GoFrugal POS
6.81
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Score:6.81
Score:6.81
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22. Oracle Food and Beverage
6.73
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Score:6.73
Score:6.73
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}
CloudRank™
Score:5.32
Score:5.32
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Our report covered 23 most popular products from the Restaurant Management Software category. We’ve analyzed their features, performance, integration, customer support, pricing, and several other key buying factors and combined it with feedback from user reviews to come up with the current list of best solutions:
- 2022 Restaurant Management Software Leaders: Square, Toast POS, Clover
- 2022 Restaurant Management Software Contenders: When I Work, Upserve, HotSchedules, Lightspeed Restaurant, OpenTable, Jolt, Touchbistro, CAKE, talech, Sapaad
- 2022 Restaurant Management Software Rising Stars: NCR Silver, Compeat, Revel Systems POS, Epos Now, Lavu, Orderly, Plate IQ, GoFrugal POS, Oracle Food and Beverage
Square is a point-of-sale system designed for businesses of all sizes and type. It offers POS solutions that would fit your business whether you sell retail goods, run a restaurant, or operate an eCommerce store.
Square offers a comprehensive POS system that works on iOS and Android and accepts all kinds of payments including contactless. Whatever point-of-sale solution you may need, Square offers a complete deck of features. The POS lets you take orders online or over the phone and lets you manage deliveries and pick up directly in the POS system. It simplifies inventory management by letting you change item details in real-time. Staff management allow employees to clock in and out right at your point-of-sale. The Square Dashboard gives an overview of your entire business where you can handle multiple locations, edit menus, check employee timecards, and get reporting functions filtered by employee, location, or POS device.
Square is trusted by millions of businesses with a skew on SMBs. Its pricing is transaction-based costing 2.6% + 10¢ for every swiped magstripe card, tapped mobile payments, or dipped chip card. Square also offers custom pricing for businesses with a heavier transaction volume.
Most users of Restaurant Management Software solutions confirm that in most cases these tools allow them to reach the following business goals:
- It enables us to make more accurate forecasts of future sales and inventory needs. [ 84.3% of users ]
- It helps us to communicate more effectively with our employees. [ 86.6% of users ]
- It minimizes errors in operations. [ 85.7% of users ]
- It provides greater flexibility with anywhere, anytime access. [ 85.8% of users ]
- It reduces duplicate data entry. [ 85.3% of users ]
How did we select products for this Restaurant Management Software report?
The Summer 2022 version of the report includes a total of 23 Restaurant Management Software products that were compared and analyzed by our team. We selected them based on the following factors:
- Popularity of a given brand in the SaaS market (based on our own market research)
- How popular a given brand is among FinancesOnline users (based on number of mothly readers for each review page)
- Availability of statistical data generated from user reviews of a particular product (we excluded products with not enough data to draw meaningful conclusions)
- The current listing reflects the state of our database and research as of June 2022. An updated version of the report will be released quarterly to keep data fresh and incorporate information about shifts and changing trends in the market.
What are the current Restaurant Management Software trends?
Online ordering continues to expand as an option for off-premise dining.
Although online ordering and delivery services for restaurants aren’t new, there is an uptick in the demand being met by QSRs, restaurant chains, and even food trucks. Online food ordering can be done ahead of time, and then the food is consumed when the customer gets to the restaurant. This reduces the wait time and arguably increases guest experience satisfaction, but the online ordering transaction typically ends with pick-up or delivery options. Restaurant customers are opting to stay at home and dine off-premise. Online delivery platforms (more on this later) are meeting the increasingly growing demand of getting food from a favorite restaurant without leaving their homes: 45% prefer to order online for the convenience, the option of personalizing food preference or dietary restrictions, and the availability of multiple payment options.
The online preference over traditional on-premise dining or takeout presents some benefits. Deloitte found that online ordering increases spending by up to 26% for QSRs and 13% for fast-casual restaurants.
Source: Zion Market Research
The use of AI and voice-assisted technology continues to rise.
Ordering kiosks have been in use for over a decade but it is only recently that the restaurant space has been adopting the technology. After all, people under 35 years old—Millennials and Generation Z—will make up 60% of the population in 2020. Both generations are the core of the workforce, will make more money, and are early technology adopters. Another reason is the popularity of Alexa and Siri—voice-assisted technology that people of all ages easily took to.
Now put these things together and you’ve got AI or voice-assisted kiosks that can process orders without pressing any buttons on the screen. The order interaction can begin with a “hello” or a response from the customer after the kiosk prompts them. The interaction can also be stored after a prompt from the kiosk. Previous order history can be displayed or accessed when the customer uses the same kiosk, or uses the same system to order from a different location, or places the same order. The preferences can be added to a CRM and improve the speed of service, current or future, and the guest experience expectations are met and exceeded.
Most Important Technologies in Restaurants
Most Important Technologies in Restaurants
Point of Sale System: 84
Point of Sale System: 84
Point of Sale System
%Most Important Technologies in Restaurants
Credit Card Processor: 78
Credit Card Processor: 78
Credit Card Processor
%Most Important Technologies in Restaurants
Accounting Software: 52
Accounting Software: 52
Accounting Software
%Most Important Technologies in Restaurants
Business Intelligence/Reporting and Analytics Software: 50
Business Intelligence/Reporting and Analytics Software: 50
Business Intelligence/Reporting and Analytics Software
%Most Important Technologies in Restaurants
Inventory Management Software: 45
Inventory Management Software: 45
Inventory Management Software
%Source: Toast POS
Designed byThe future of third-party food delivery platforms is RMS integration.
An offshoot of online ordering is food delivery service platforms. These food delivery apps have continued to grow with eMarketer projecting food delivery app use in 2019 to reach 40 million users in the US. 2020 forecasts are estimated to go beyond 44 million users and 60 million users by 2023. These figures mean big business for the top three food delivery service apps—DoorDash, GrubHub, and UberEats. PostMates, Caviar, and Seamless are not far behind, engaging more users and cutting into the other three’s market share.
Restaurant management software developers are moving to provide inhouse food delivery solutions instead of using third-party integrations. This is the direction Square Restaurants is taking with Caviar and Revel Systems with their customizable and branded online ordering platform. With inhouse software, the restaurant is in control of pricing and markup for delivery charges, which are a point of contention between providers and users of the service. In the meantime, third party food delivery service platforms are king, but it won’t be long before RMS providers aggressively pursue in-house solutions that they have total control of.
Restaurant management software can be used by restaurant owners and employees to manage the operations of their food service establishment. But how do you select the best restaurant management software solution from the numerous good quality platforms available in the market? To help you make informed comparisons, we have prepared this detailed buyer’s guide which tells you the features and factors to look for in your search.
Get to know each product with free trial
The ideal way to start is to sign up for the free trials or demo offered by the best restaurant management software providers. This will help you to learn about the main features of each application and understand if it is the right fit for your needs. You can start by visiting the websites of these top restaurant management programs to find out if they offer a free trial: TouchBistro, Toast POS, Ordyx, and Breadcrumb POS. These tools have received impressive rankings in our restaurant management software reviews. You can also read our comparison articles to understand the strengths and drawbacks of leading apps in this category.
Targeted Businesses
Restaurant management software can be used by restaurant owners and managers to organize back-office operations. These tools are likewise used by restaurant employees to manage business processes and daily operations.
- Restaurants and bars. These platforms are specifically designed for businesses in the food industry. It allows managers and owners to monitor inventory, employee scheduling, table services, POS, and more.
- Hotels and inns. Much like restaurants, hotels, and inns can take advantage of features such as billings, payments, labor management, and service management.
- Casinos and gaming establishments. These establishments combine food and hospitality with gaming and related services. The built-in accounting, marketing, and POS systems on top of the core features make it easy to manage such businesses.
Examples of Restaurant Management Software
- COMCASH: Offers a completely integrated retail accounting system that simplifies the management of your complex distributed organization. All aspects of conventional bookkeeping tasks are optimized for retail companies.
- TouchBistro POS: This app is specifically designed for your food service business. TouchBistro offers an easy and smart iPad-based POS solution for restaurants, bars, cafes, and more.
- Toast POS: An all-in-one POS and restaurant management platform. Create the best guest experience, improve operations, and boost sales with this solution.
- Ordyx: Ordyx Standard from Ordyx POS is a cloud-based system designed for restaurants and bars. The solution allows users to stay connected to their business from anywhere around the world.
- Breadcrumb POS: Runs on the Upserve restaurant platform, connecting payments and offering rich insights. This app is simple yet powerful and provides more than 100 features for bar and restaurant owners.
Types of Restaurant Management Software
Restaurant management tools are available in two types: Solutions such as HotSchedules are best-of-breed apps that cater to one specific need. Comprehensive suites such as PeachWorks are designed to take care of all aspects related to restaurant management.
Modern restaurant management applications also come in different forms, such as:
- POS systems. These applications usually include core features to process sales and table orders. Additionally, they can also integrate with third-party platforms for accounting, inventory management, and more.
- Mobile systems. Some systems take advantage of mobile devices to eliminate the need for infrastructure and hardware. Most apps are cloud-based, which further increases accessibility.
- End-to-end systems. Most restaurant management software covers all aspects of the industry. Its core functionalities include POS, inventory management, labor management, CRM, order management, and more.
Key Features of Restaurant Management Software
- POS integration – Gather sales data from your POS solution and monitor how it impacts other areas of your restaurant.
- Logbook – Create to-do lists, take notes, store customer feedback, and collaborate with other users.
- Accounting – Organize your general ledger, compare financials versus budget, and produce reports.
- Recipe management – Create and manage recipes based on inventory, set menu prices, and evaluate historical trends.
- Inventory management – Keep track of your stock levels and generate custom reports.
- Labor management – Create and organize employee schedules, calculate labor expenses, and manage compliance with regulations.
Benefits of Restaurant Management Software
Using a dedicated software solution to manage your restaurant offers a host of benefits compared to utilizing Excel spreadsheets or paper processes. These benefits include:
Accurate forecasting
Restaurant management solutions use historical data to give accurate forecasts of future sales, inventory needs, and other factors. You can analyze your numbers and view them in multiple ways to discover new trends.
Less number of errors
The software flags entries that look suspicious and also creates audit trails to give your accurate and complete information.
Enhanced flexibility
Cloud-based programs allow any time, anywhere access from any internet-ready device. You can switch an employee’s schedule or generate reports from home or outside.
More effective communication
Individual user logins keep your employees updated with the information and tasks related to them. Automated reminders can ensure employees do not forget about their shift schedules and timings.
Minimizes duplicate entry
You don’t have to transfer labor expenses and inventory numbers manually into your accounting ledger as restaurant management systems can do it automatically. Plus, seamless integration between business systems ensures you don’t have to enter data twice, saving a lot of time.
Latest Trends
Investments in new technology
Similar to other sectors, the restaurant industry has also benefited from emerging innovative tools and technologies that bolster business practices. For example, SaaS solutions are more flexible and less expensive compared to conventional systems. Plus, they provide remote access and management capabilities.
Mobile POS
Restaurants are using mobile POS because owners realize that inefficient ordering processes impact customer service. A mobile POS solution helps servers to send orders to the kitchen instantly and accurately. This reduces the errors between servers and the kitchen and bar, as well as general errors.
Potential Issues
Waste of time
POS systems can sometimes huge time wasters and take chefs and managers away from the main task of service to the guest. Perpetual recipe/inventory solutions need a lot of work for setup and data entry and abound with glitches. They are not useful to small restaurants and are more suitable for large resort/convention hotels that host multiple food and beverage outlets.
Expensive systems
Restaurant management POS systems can be expensive for small outlets as you need to shell out a lot of money for installation, setup, and training. Service contracts are costly and you need to pay extra for service/tech support which may cost hundreds of dollars per hour. Thus, these restaurant management tools can be too expensive for small chef- or family-owned operations and are more suitable for large restaurants.
Restaurant Management Systems vs. Point-of-Sale Systems
A point-of-sale (POS) system is developed to handle transactions. It includes a database of products and their prices to simplify the processing of purchases, returns, or exchanges. Modern POS apps are also available on mobile devices, so there is no need to install hardware.
On the other hand, restaurant management software is designed for businesses in the food and hospitality industries. It usually includes a POS module or has the ability to integrate with a third-party app. On top of that, it also comes with features such as labor management, inventory management, reservation system, payment processing, billing, and more. Managers can also generate reports and monitor real-time insights for data-driven decision-making.
Factors to Consider when Choosing a Restaurant Management Software
A restaurant management system will be used to manage your daily operations. That is why you need to make sure that it can handle your business’ specific needs. Here are a few factors to consider when choosing the right RMS:
- Usability. You and your staff should be able to understand and use the system without the need for extensive training. The interface should be intuitive so you can focus on providing top-notch services.
- Scalability. The platform should be able to handle a growing business. It should enable you to add new terminals, users, and customers. Modern RMS also comes with add-ons and advanced functionalities for growing businesses.
- Type. RMS comes in different types and functionalities. Some only work on specific devices, such as Android or Apple. Additionally, others can be customized to adapt to your workflow.
- Integration. While an end-to-end system can do a lot of things, you may need features not available on the platform. As such, it should be able to integrate with other applications so you can extend its functions.
List of Restaurant Management Software Companies
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- Newest
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- User Score
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Things to consider when you invest in a SaaS
The first and most important thing is to make sure the app is appropriate for your firm’s requirements. Do not worry about the delivery method and pricing model and concentrate on getting the appropriate program. Second, you should invest some time to do proper research on the background of the provider and the tool of the product. Otherwise, you may end up paying a high price if the system proves to be a bad fit.
Another important thing is you should always browse the contract and understand the terms and conditions. SaaS agreements are known for clever phrasing, so make sure you know what you are getting into. Do not get chumped into an evergreen contract. Be sure about the renewal terms as well as the notice time required to cancel the renewal.
You will be surprised to learn the gains you can obtain by negotiating cleverly. SaaS software is a competitive market and vendors will be willing to give you a discount to earn your business and continue it. Make use of this chance to save some money.
Realize that the teaser rate is offered only for a short period. Learn about the total fee you need to pay after the initial discount ends. Also, calculate the long-term cost to know what you are getting into.
Frequently asked questions about Restaurant Management Software
What is the best restaurant management software?
The best restaurant management software is Toast POS. It is a cloud-based system that leverages tablets for better accessibility. It includes powerful functionalities such as POS, credit card processing, reporting, CRM, and more.
The application also comes with menu management features. You can set time-specific menu pricing, such as happy hours. It is also easy to customize menus for various types of customers. You can even organize the menu into groups for better organization.
Another notable feature is Toast POS’ payment functionality. The “pay at the table” module allows for the printing or emailing of receipts right on the tablet. Customers can even tip the staff easily. The built-in loyalty program can convert payments into points to attract regulars.
What are the benefits of restaurant management software?
While restaurant management systems provide a myriad of benefits, they should provide the following core benefits:
Better inventory control. Inventory and supplies are some of the most complicated parts of running a restaurant. An RMS makes it easy to monitor expenses, purchases, and stocks. It also includes real-time data, so you know when you are about to run out of supplies.
Easy staff management. Easily create and share schedules with your staff, chefs, and supervisors. Some systems even come with time clock apps so employees can easily clock in and out.
Sales tracking. An RMS consolidates sales, income, expenses, and other financial data, so it is easy to see revenue opportunities. It makes it easy to process financial statements, profit and loss, taxes, and more.
What are the features of restaurant management software?
Evaluating restaurant management features can be overwhelming. A robust system should at least have the following functionalities:
Billing. Probably one of the most important features of an RMS, billing tools should be able to process orders, tips, and more. The entire menu should be readily available and optimized to allow for upselling.
CRM. Having a record of your customers and their past transactions will allow you to understand their interests. Then, you can use this information to create loyalty programs, new products, services, and more.
Inventory management. An RMS should allow managers and owners to easily monitor supplies and other raw materials. A good system should also include real-time alerts so you can keep tabs on various items that need restocking.
Employee management. The platform should allow you to manage employees with different roles and responsibilities. Additionally, you should be able to create, modify, and approve schedules to maximize your workforce.
Reports and analytics. The system should continuously collect data based on your daily operations. It should produce results quickly so you can see whether your business is doing well or not.
What is the easiest restaurant management software to use?
Restaurant management platforms should be designed with ease-of-use in mind. Users should be able to start using the application right away without the need for extensive training. Here are some of the easiest RMS to use:
TouchBistro. It leverages the intuitive user-interface of the iPad to provide powerful solutions for restaurants and bars. It includes powerful features such as inventory monitoring and menu planning. The all-in-one solution makes it easy to process orders, tips, promotions, and more.
Sapaad. The application is known for its usability and regular feature updates. It can be customized for different types of restaurants, from large chains to small enterprises. The app can process dine-in, take-away, walk-in, online, and delivery orders in one place.
Menumiz. The app allows customers to access your restaurant’s menu right from their mobile devices. Your staff can process payments, orders, and tips easily as well. On top of that, the system includes inventory management, order management, loyalty program, kitchen management, and more.
What is a good free restaurant management software?
A full-suite restaurant management software can be expensive, especially for small restaurants. However, there are free options available in the market, such as:
Floreant POS. The open-source POS includes advanced functionalities that allow you to manage various aspects of your restaurants. Aside from point-of-sale features, it also includes kitchen control, table services, tax computation, and advanced reporting.
eHopper.The free POS system is created for retail stores, merchandisers, convenience stores, and, of course, restaurants. It comes with features such as restaurant table management, online ordering portal, order management and tracking, customer management, and more.
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