Kintone Pricing Plan: What’s Included in the Package?

There is no question that IT development software solutions help teams increase collaboration and productivity in the workplace. They provide collaboration and workflow management tools, improving the productivity of processes and teams. Often, software products tend to be one-size-fits-all solutions. Hence, teams are forced to work for the platform and not the other way around. Fortunately, customizable solutions exist. And one of these is Kintone.

In this article, we will get to know what the Kintone pricing plan offers. This includes its features and the range of customization options that the solution provides. In this way, you will have a better idea of whether Kintone fits your budget and needs.

Recent collaboration software statistics show a 322% increase in the use of online collaboration platforms from May 2019 to May 2020. While this confirms the long-term trend of collaboration software adoption, it cannot be denied that the COVID-19 pandemic has only accelerated the process. In fact, in 2021, a good majority of 79% of workers worldwide were using such tools.

The IT area with the largest spending in that year is communication services, reaching $1.41 trillion—a  4.5% increase from the previous year. During that time, companies have also noticed that 67% of organizations improved employee connections by using such platforms. But not all solutions are created equal. Some offer general features while others have specialized functions. There exist, however, software solutions that go above and beyond.

Kintone, for instance, can serve many functions. It offers users high levels of customization—allowing for smooth operations scaling through workflow automation and powerful app building technology. In the next section, we provide an overview of the product and in what way it is unique.

Overview of Kintone

Kintone is a unique IT development, workflow management, and collaboration software solution in one neat package. It provides users with tools to unify their conversations, workflows, and data. Also, by keeping these integrated solutions in one central hub, users will have full visibility of their organization’s projects, tasks, databases, and KPIs. However, this is essentially what generic collaboration software solutions already provide. What makes Kintone unique is the level of customization it offers its users.

With Kintone, users can create their own applications easily. They can do so without any coding know-how, thanks to Kintone’s intuitive drag-and-drop app builder module. With this, users can easily customize the platform to support various functions, from sales and human resources to customer service and R&D.

Also, Kintone has advanced collaboration features on top of the essentials. Key features within this module include Spaces, threads, in-record chat walls, @mentions capability, and private messaging. It provides file-sharing support and seamlessly integrates with other platforms. These include Zendesk, Zapier, and PowerAutomate. Also, an open API is available. Thus, users will be able to integrate Kintone with other products in their software stack. In this way, no asset will be in an inaccessible silo.

Additionally, users can access Kintone using mobile devices as it is mobile-ready and has native applications for both iOS and Android devices. So, users can be kept in the loop or make updates even when they are on the field. Lastly, there is only one Kintone pricing plan. It costs $24 per user per month with a minimum of five users with the option to add users along the way. Also, there is no setup fee and users are given the chance to choose between monthly and annual payment schemes.

Collaboration Suite

On Kintone, you can start conversations on created records themselves. No more switching tabs and windows.

The Kintone collaboration suite is as intuitive as popular social media platforms. The suite includes features such as user profiles, personal walls, private messaging, and a tagging function. Moreover, Kintone provides Spaces or mini portals that can be customized for every department, project, or team.

Typically, these Spaces are set up at the team or department levels to manage their own tasks and projects. Regardless of being distinct, all Spaces are centralized on the platform. Hence, full visibility for management is an inherent feature. Of course, to make these Spaces distinct between teams, Kintone provides administrators with permission options to filter who can join a Space.

The Kintone Collaboration Suite also includes a Threads feature. These act as sub-forums where users can easily see past conversations for context. Also, they can start conversations, tag other users, and add relevant information within these threads. The same capabilities are afforded to the solution’s in-record chat walls. These chat walls allow teams to engage in conversations about a specific record such as a customer profile, sales order, or candidate profile. Furthermore, your Kintone subscription supports up to 300 Spaces.

Lastly, the platform has multi-language support. Hence, communications can be done in different languages. Supported languages include English, Chinese (simplified or traditional), and Japanese. Text from other languages can also be used as input and displayed as comments and data. These include Korean, Indonesian, Spanish, Filipino, and Vietnamese, among many others. Thus, international collaboration is made possible within Kintone.

No-Code App Builder

Create custom applications for any business function

This module is what makes Kintone really unique. Very few solutions, like monday.com, offer such a level of customizability. In Kintone, users are provided with advanced app-building controls using an easy drag-and-drop interface. Thus, they can quickly create custom applications to manage different kinds of tasks and workflows that their organization needs.

This is further helped by built-in collaboration features such as tagging, comments, and individual data records. These make task management and record-keeping easy. Furthermore, applications are equipped with sophisticated search filters for high search accuracy. They also include built-in reporting options and visualizations. These include list views, visual graphs, and a calendar view, among many others.

Kintone provides a staging preview feature. This allows IT teams to test applications before rolling them out.

App Templates

Kintone offers a wide variety of department-centric and company-wide applications

For more flexibility, Kintone offers built-in application packs. These include a recruiting pack, a sales CRM pack, and a project management pack. They also come with ready-made templates tailored to different business functions, from legal, finance, IT, R&D, and to company-wide applications like business trip reports. They were accessible via mobile devices  so that users won’t start from scratch and get access to tried and tested app templates.

The templates are equipped with productivity enhancement features. These include user roles, user groups, and permission settings. Simple fields can be added like “created by” and “updated by” to let Spaces users know which team member made the updates. Periodic reports on usage can also be automatically generated by the platform. Other features include a custom process maker, branch criteria, approvals, and status history. With all these features, the Kintone subscription plan supports up to 900 apps.

Data Handling and Reports

Create custom reports with visuals on Kintone

As Kintone is very flexible, users can easily create custom reports and analytics applications. For these, the platform supports unlimited custom views. The reporting module includes sorted spreadsheet views and dynamic custom filtered views.

As Kintone offers Open API connectivity, users can link Kintone with various databases and software solutions in order to pool relevant reporting data from them. The platform supports up to 10,000 API calls a day. Thus, users can rest assured that a smooth real-time flow of information for reporting is available.

Kintone also has built-in extensions and integrations with other third-party systems, including accounting software solutions like QuickBooks. There are extensions available for GitHub, Google Maps, and Tableau users, among others. The product supports up to 50,000 records. Hence, users will be able to store and access a rich set of sources for reporting. All users also get up to 5GB of personal storage.

Is Kintone right for you?

Kintone is an excellent bet for businesses looking to create custom applications. Thanks to its app builder, IT teams can create workflow automations specific to the needs of different departments. It has an easy-to-use no-code interface so IT teams can expedite the whole process. Even non-tech-savvy users will be able to create apps right off the bat, letting them create and tweak applications to fit their desired workflows.

To speed up app development, Kintone offers users app templates for various business functions. These include templates for project management, financial management, HR, CRM, marketing, and sales. With these, users won’t have to start from scratch. All they have to do is customize the templates to their liking. Kintone packs collaboration and communication tools so users will be able to quickly work together on a task or project.

The software provider is proactive in rolling out updates. The company is a future-forward outfit, ensuring that the Kintone platform and clients will never trail current collaboration software trends but be on the cutting edge.

The company is also known for providing extensive free support services in the $24 pricing. Specifically, it builds proof-of-concept applications for free so you can see how it works. You can see how this extensive free support pans out with the many customers who attest to the quality on various review sites.

This is coupled with a comprehensive self-service knowledge base with help guides and easy-to-understand video tutorials. With these, Kintone users have quick access to self-help anytime they need it.

All of these make Kintone a go-to platform for many organizations. Users range from small startups and nonprofits to government agencies and large enterprises. It is trusted by top brands such as Volvo, Japan Airlines, and United Way. But you don’t have to let the paper details do the convincing for you. You can see how Kintone works in real situations once you sign up for its free demo.

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.