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Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

Why Use CRM Software? 10 Reasons To Get One For Your Company
Category: B2B News

Why Use CRM Software? 10 Reasons To Get One For Your Company

Why use CRM software for your business? You should use CRM software for your business because it optimizes marketing strategies, improves upselling efforts, and enhances customer relations. In addition to these, having these tools will allow you to leverage your customer data to make adjustments to your operations as well as streamline a variety of […]
Comparison of the Best Free CRM Software for Small Business
Category: B2B News

Comparison of the Best Free CRM Software for Small Business

For those of you who are still looking for the ideal CRM software to improve your business processes, CURRENT_YEAR may be the right year to finally close this gap. Today, CRM products are more accessible to small businesses and teams than ever before. This is partially because most of them are cloud-hosted SaaS solutions, more […]
Key Features of Most Popular CRM Software Solutions
Category: B2B News

Key Features of Most Popular CRM Software Solutions

Selling to existing customers is cheaper than finding new ones. Studies differ on how much, ranging from 5% to 25%, according to Harvard Business Review (2014). But they all agree retaining customers brings in more profits. If you haven’t used any customer relationship management or CRM software yet, you’re missing on the goldmine under your […]
7 Tips On How To Be The Best HR Manager
Category: B2B News

7 Tips On How To Be The Best HR Manager

Do you work in a human resources department and are looking for tips to make you the best you can be in your position? We spoke to the Diamond and Diamond Law Firm to see what they had to say about running the best HR department possible. Here are some tips that you can begin […]
What is CRM Software? Analysis of Features, Types and Pricing
Category: B2B News

What is CRM Software? Analysis of Features, Types and Pricing

What is CRM software? CRM software is a system that enables you to nurture relationships with customers and prospects to drive sales or sustain long-term profitability. It also aggregates streams of customer data to provide you with valuable insights that will help you craft better strategies as well as business decisions. As more customers look […]
How to Get Your Software Idea Funded
Category: B2B News

How to Get Your Software Idea Funded

Without a doubt, we are living in the age of technology. Software is constantly changing the way we communicate, how we access entertainment, how we conduct business, the list goes on. This rapid emergence of new technologies is powered by a huge surge in innovation through a continuous stream of new needs and uses for […]
10 Best Law Practice Management Software Systems
Category: B2B News

10 Best Law Practice Management Software Systems

Law practice management software is used by law practices to manage case and client records, important files, schedules and appointments, deadlines, billing and accounting, and more. These solutions have many benefits, and can also be utilized to meet compliance requirements such as with the electronic filing processes of courts as well as document retention policies.
10 Best IT Management Software Systems
Category: B2B News

10 Best IT Management Software Systems

IT management tools can be used by businesses to unify software projects, handle project collaboration, and automate daily tasks. These solutions can boost the efficiency and productivity of companies if used effectively. You can use them to create multi-platform games, design mobile apps, and build online help portals.
5 Best Sales Software Small Business 2020 Suggestions
Category: B2B News

5 Best Sales Software Small Business 2020 Suggestions

As markets change, sales software systems adapt with constant improvements. Hence, we have recently updated this article with a list of up-to-date sales solutions for small enterprises for CURRENT_YEAR. Through the prism of the owner of a small or newly established retail businesses, there isn’t much software can bring on the table to facilitate sales. And […]
How to turn your boring office into a ‘smart office’
Category: B2B News

How to turn your boring office into a ‘smart office’

When you think of an office environment it’s hardly the most exhilarating thing you can imagine. A plethora of desktops, printers, stale coffee mugs and workers monotonously clicking away waiting for the clock to strike 5pm; it may seem bleak, but for most offices this is reality. People turn up for 8 hours a day, […]
7 Best Accounting Software for Medium Sized Businesses
Category: B2B News

7 Best Accounting Software for Medium Sized Businesses

What is the best accounting software? The best accounting software is FreshBooks, a popular solution that can streamline many financial-related processes including client invoicing, time tracking, and expense reporting. It’s created with small and growing businesses in mind which is why it’s easy-to-use, cost-effective, and does not add complexities to finance management. Depending on what […]
15 Best Data Mining Software Systems
Category: B2B News

15 Best Data Mining Software Systems

What is the best data mining software system? The best data mining software system is Sisense. This platform is known for its comprehensive set of reporting tools that is user-friendly. Generating reports with it is easy, as there is a drag-and-drop function available. On top of that, it has parallelization capabilities, powered by a 64-bit […]
15 Best Data Analysis Software Systems
Category: B2B News

15 Best Data Analysis Software Systems

What is the best data analysis software? The best data analysis software is Sisense because it allows users to simplify complex data from multiple sources in a scalable interface. Moreover, it comes equipped with various visualization and reporting options to help you gain the insights you need faster. With the advent of modern BI and […]
15 Popular Survey Software Solutions: Which One Is The Best?
Category: B2B News

15 Popular Survey Software Solutions: Which One Is The Best?

Survey software is utilized to collect comments and feedback from respondents. Companies use this solution to get feedback and reviews from their customers as well as employees. The data thus obtained can be used to analyze customer satisfaction, employee morale, etc. So, it is essential that you use a good quality survey software for your […]
Review of the Most Useful Features & Tools In Popular Zoho Products
Category: B2B News

Review of the Most Useful Features & Tools In Popular Zoho Products

Zoho users sticking to the brand across their business processes may be a good strategy to keep cross-departmental workflows closely integrated using a single Zoho infrastructure. If you think this idea has merit and, in fact, you’re already using a Zoho app, it pays to know other popular Zoho products. We reviewed here your next […]
Zendesk Alternatives: Comparison of Top 2020 Help Desk Software Products
Category: B2B News

Zendesk Alternatives: Comparison of Top 2020 Help Desk Software Products

To keep up with the most current and leading helpdesk software products, we have recently updated this article with information on CURRENT_YEAR top Zendesk alternatives and their comparisons.   Pricing isn’t the only factor when comparing the best help desk software in CURRENT_YEAR. You have to consider other important factors including ease-of-use, support, and targeted […]
Salesforce CRM Alternatives: Comparison of Top 2020 CRM Software Products
Category: B2B News

Salesforce CRM Alternatives: Comparison of Top 2020 CRM Software Products

With consideration for the constantly changing and improving market of customer relationship management software, we have updated this article with information of CURRENT_YEAR top CRM software alternatives to Salesforce and their comparison.   Salesforce is one of the more popular CRM solutions in the market today, but is it the best for your situation? There are […]
How JotForm Rebuilt Its Flagship SaaS Product in 18 Months
Category: B2B News

How JotForm Rebuilt Its Flagship SaaS Product in 18 Months

As the years roll on and technology moves forward, it’s only natural that what was tech-savvy and “in” at one time can look dated a mere few years later. Here at JotForm, an online forms SaaS tool, time caught up with us. We spent years with a laser-sharp focus on the product, making the functionality […]
Tips For Effective Stock Control and Inventory Management
Category: B2B News

Tips For Effective Stock Control and Inventory Management

What are effective stock control and inventory management tips? Effective stock control and inventory management tips involve both practices and tools. These include wisely and accurately labeling items, their statuses, monitoring stock levels, and setting thresholds with the help of digital tools. Managing inventory is a crucial aspect of business operations. Many times, it is […]
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Category: B2B News

Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors

What is the top alternative to SurveyMonkey? The top alternative to SurveyMonkey is SoGoSurvey because it provides end-to-end solutions for survey creation, distribution, results collection, and trends analysis in one intuitive interface. What’s more, it is a flexible application used by many kinds of organizations from healthcare to higher education. Asking people, especially your target […]
Law Practice Management Software Reviews: 15 Most Popular Applications
Category: B2B News

Law Practice Management Software Reviews: 15 Most Popular Applications

Law practice management software is used by law firms to manage accounting and billing, schedules and appointments, deadlines, vital documents, and client and case records. Most law schools do not teach their students how to operate a law office. Therefore, law firms need to use this software to help new recruits learn the ropes and […]
Businesses Need Strategies for UC Tools to Feed on Strategic Digital Neuromarketing Practices in 2017
Category: B2B News

Businesses Need Strategies for UC Tools to Feed on Strategic Digital Neuromarketing Practices in 2017

Gone are the days of traditional marketing trends for business growth. Digital revolution has globalized the entire business world. It has changed the way businesses market themselves for constant growth on a daily basis. Businesses are fast switching to strategic digital psychological marketing practices via unified communication tools. Perfect execution of communication strategy via UC […]
Understanding The Rise of Personalized Products Ecommerce
Category: B2B News

Understanding The Rise of Personalized Products Ecommerce

It’s not more than a few years ago when personalized products were limited to a number of products which could be counted on your fingertips. It mainly comprised of gifting items, showcase products, or marketing merchandise (that too very limited). But with the rise of personalized products in the ecommerce industry, the whole scenario has […]
Top 5 Vocalcom Alternatives: Leading Call Center Solutions On The Market
Category: B2B News

Top 5 Vocalcom Alternatives: Leading Call Center Solutions On The Market

Choosing a solid call center system without the necessary information is so problematic for some companies that they decide to turn to third-party providers and delegate their support services. But why paying extra bucks if you have the clear picture of what you need? Do you need 24/7 support or a system that will record […]
Top 5 Brightpearl Alternatives: What’s the Best ERP Software For Your Business?
Category: B2B News

Top 5 Brightpearl Alternatives: What’s the Best ERP Software For Your Business?

Who wouldn’t use a Good-Great-Awesome scale when choosing the best sales app? With popular vendors competing all around, it has become almost impossible to give credit to supposedly reliable services, unless, of course, you’ve decided to rely on neutral expertise. What we at FinancesOnline believe to be critical for sales software shopping is to have […]
How AI can improve finance app performance
Category: B2B News

How AI can improve finance app performance

People today are so busy to earn money that they don’t usually find the time to manage it. However, the task has been taken well care by the mobile application market. But is present the end, or there’s more to come? Will these finance applications get accompanied by an envisioneer and will serve the people […]
ERP Software for Small and Medium Businesses on the Rise
Category: B2B News

ERP Software for Small and Medium Businesses on the Rise

Enterprise resource planning (ERP) has gained popularity in recent times as it makes managing business operations easier. The ERP software allows organizations to access a system of highly integrated applications. It helps in the management of business and assists in specific back office activities. ERP technology and software is gradually being implemented in small to […]
15 Best Sales Software Systems For Your Business
Category: B2B News

15 Best Sales Software Systems For Your Business

Sales software helps users automate sales tasks and processes, and also provides performance tracking and reporting tools. These solutions can collect vital sales data in minutes, and you don’t have to spend hours doing things manually in a spreadsheet. The system helps you measure essential indicators such as lead time, gain and loss ratios, and […]
Customer Support Software Reviews: 15 Most Popular Systems
Category: B2B News

Customer Support Software Reviews: 15 Most Popular Systems

What is the best customer support software? The best customer support software is Zendesk. This popular all-in-one customer support suite is packed with all the needed tools to help you boost your customer satisfaction and retention. It offers one of the most flexible pricing schemes, which is why companies of any size turn to this […]
15 Popular Learning Management Systems: Which One Is The Best?
Category: B2B News

15 Popular Learning Management Systems: Which One Is The Best?

What is the most popular learning management system of CURRENT_YEAR? The most popular learning management system of CURRENT_YEAR is TalentLMS. It offers organizations and professionals robust tools for either employee training or educational packages to clients. The mobile-ready app also comes with advanced features like video conferencing and gamification modules. Learning management software (LMS) offers […]
CRM Software: List Of Top 5 Solutions for Small Business 2020
Category: B2B News

CRM Software: List Of Top 5 Solutions for Small Business 2020

Choosing a smart CRM system is a necessary precondition for establishing and maintaining quality relationships with customers. This type of software allows companies to streamline interaction via many different channels, organizes and stores conversations in a centralized database, but most of all allows to monitor your campaigns and depict trends that could improve the services […]
Category: B2B News

Dapulse: Pros & Cons of the Award-Winning Collaboration System

Dapulse recently noted a rapid breakthrough among smart collaboration apps, being able to streamline communication and bring performance to considerably high levels regardless of the size or industry their clients operate in. We recently prepared a review of their services and were really impressed with what they have to offer in terms of effective collaboration.
5 Tech Innovations Set to Influence Cloud Accounting in 2020
Category: B2B News

5 Tech Innovations Set to Influence Cloud Accounting in 2020

This article has been updated using data on our CURRENT_YEARlist of accountng software companies to include the newest solutions in the market. Cloud Accounting is Growing Rapidly. In its fiscal report from 2018, Intuit claims an increase 1 million subscribers for its cloud-based accounting software, QuickBooks Online, to reach a total of  3.4 million paid […]
The Reason Why Project Management Tools Won’t Help You
Category: B2B News

The Reason Why Project Management Tools Won’t Help You

“What gets measured gets managed — even when it’s pointless to measure and manage it, and even if it harms the purpose of the organization to do so.” – Peter Drucker   Purchasing a professional project management software will surely help you track and measure different aspects of your work. But these tools will only help you […]
Unomy Competitors: Best Sales & Marketing Intelligence Alternatives of 2018
Category: Uncategorized

Unomy Competitors: Best Sales & Marketing Intelligence Alternatives of 2018

Unomy Hoovers Avention Lead411 Our Score: 9.6 Our Score: 9.1 Our Score: 8.7 Our Score: 9.0 User Satisfaction: 100% User Satisfaction: 95% User Satisfaction: 100% User Satisfaction: 100% Free trial: demo Free trial: yes Free trial: yes Free trial: 7-days No awards in 2016 No awards in 2016 No awards in 2016 Ease of use: 95/100 Ease of use: 85/100 Ease of use: 88/100 Ease […]
15 Popular Business Intelligence Software Solutions: Which One Is The Best?
Category: B2B News

15 Popular Business Intelligence Software Solutions: Which One Is The Best?

What is the most popular business intelligence software? The most popular business intelligence software is Sisense. This best-in-class platform offers robust functionalities for collecting, organizing, analyzing, and visualizing data in real-time. What’s more, it comes with a low-code interface that makes it easy enough to use for tech-averse users and flexible enough for tech-savvy professionals. […]
IT Management Software: List of 15 Market Leaders
Category: B2B News

IT Management Software: List of 15 Market Leaders

IT management software helps companies to automate casual tasks, manage project collaboration, and unify software projects. These systems contribute to boost the productivity and efficiency of companies, the same as their app-developing procedures. Thanks to them, companies can perform demanding tasks such as creating online help portals, designing mobile applications, and producing multi-platform games. Software […]
xSellco Helpdesk: Pros & Cons Of A Leading Help Desk Software
Category: B2B News

xSellco Helpdesk: Pros & Cons Of A Leading Help Desk Software

xSellco Helpdesk is a leading help desk solution for e-commerce businesses of various sizes. You can use it to effectively resolve tickets and manage contacts using multiple online channels. The app is part of xSellco’s popular productivity suite which is used by many top brands around the globe. Unlike other help desk solutions, xSellco Helpdesk […]
xSellco Feedback: Pros & Cons Of The Top Feedback And Reviews Management Software
Category: B2B News

xSellco Feedback: Pros & Cons Of The Top Feedback And Reviews Management Software

xSellco Feedback is another module from the xSellco sales productivity range of apps. This platform facilitates feedback solicitation for products from satisfied customers at the appropriate time. In this article, we look at the xSellco Feedback pros and cons to provide you a good idea about the app’s strengths and drawbacks to help you gauge […]
How To Convert Currencies With Sisense: Analyzing International Data
Category: B2B News

How To Convert Currencies With Sisense: Analyzing International Data

Sisense has been awarded multiple times for its capacity to allow companies to picture important data, and transform it into a workable plan. Alongside interactive dashboards and valuable insights, Sisense is preferred by many companies for its capacity to analyze international financial data in an unparalleled way. This is mostly due to the fact it […]