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What is CPQ Software?

CPQ software is an abbreviation for configure, price, quote. CPQ software can help your sales unit to configure your products or services with your business rules to meet customer requirements. The tool can also enable them to manage the pricing of all your offerings. They can generate quotes with standardized pricing accurately and quickly, and include available discounts. Show more In addition, pricing rules can be stipulated to manage partner and channel pricing, pre-negotiated contract pricing, percent-of-total subscriptions, and volume discounts. Then, a sales agent can generate a quote, send it by email, and add an e-signature to finalize the deal. CPQ software ensures consistency in the whole process by automatically linking the configured products and pricing. Start by checking our leader Salesforce CPQ, and other recommended solutions in this category. Show less

How was this ranking made?

In order to devise this list of best CPQ Software we have checked 64 leading systems currently present on the market, contrasting their features, how easy are they are to learn, client service, possible integrations as well as mobile device support using our unique SmartScoreTM rating system. This list has been prepared by Louie Andre, our B2B expert dedicated to the CPQ Software category.

List of Top 12 CPQ Software

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1. Salesforce CPQ

Our score: 9.6 User satisfaction: 99%

Salesforce CPQ automates the quoting, ordering, and contracting processes. The software generates precise sales quotes and delivers accurate orders on the fly. Users are able to close more deals quickly and improve sales productivity within the suite. It also provides out-of-the-box capabilities that save time while increasing the accuracy of quotes.

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2. Oracle CPQ Cloud

Our score: 9.5 User satisfaction: 100%

Oracle CPQ Cloud is a robust software designed to serve different sectors of SMBs and fast-growing organizations. It fully automates the sales order process and CRM functions across the entire buying cycle and streamlines the order lifecycle to improve not only sales process efficiency but also the consistency of the customer experience

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3. SAP CPQ

Our score: 9.4 User satisfaction: 100%

SAP CPQ is sales configuration software designed to help users cut through complexity of selling products that feature multifaceted combinations. It streamlines and automates the solution selling process to enable users to deliver solutions that meet unique customers’ requirements. SAP CPQ also facilitates advanced integration capability and efficient configuration performance.

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4. ConnectWise CPQ™

Our score: 9.4 User satisfaction: N/A

A cloud-based quote and proposal automation software for IT solution providers. It streamlines the quote-to-cash processes to enable sales teams to quickly create accurate quote and proposals using desktop or mobile devices. ConnectWise CPQ™ also allows users to edit / amend quotes in real time and affix legal e-signatures to finished documents.

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5. Infor CPQ

Our score: 9.0 User satisfaction: 100%

Infor CPQ is a powerful configure-price-quote platform. It uses an image-driven approach to execute a single vision from order to delivery effectively while also bringing down operational costs and spiking up your profits significantly. With Infor CPQ, users can enjoy a specific functionality as the system boasts a wide range of industry-specific tools.

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6. Odoo

Our score: 9.0 User satisfaction: 96%

An open-source ERP and CRM solutions with seamless integration between native and third-party apps. This product is highly customizable and it even has features for website building applications. Thanks to its open-source architecture, it can integrate with other business systems like POS systems.

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7. Conga CPQ

Our score: 8.9 User satisfaction: N/A

Conga CPQ is an innovative CPQ software powered by artificial intelligence to help complete configure, price, and quote transactions successfully. The software enables global sellers to enhance their lead gains, cross-sells and upsells, and sales cycle intervals. Consequently, workflows become more streamlined and their practices have become more effective.

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8. iDashboards

Our score: 8.8 User satisfaction: N/A

iDashboards is a business intelligence solution offering an easy and visually-appealing dashboard to help you make data-driven business decisions. Robust and feature-rich, it fully utilizes data visualization technology, providing users with dashboards that display charts and map-based information in an organized manner.

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9. Apptivo Estimates App

Our score: 8.8 User satisfaction: N/A

Apptivo Estimates App is a sales quote lifecycle management software that makes creating sales quotes a straightforward process. It enables users to track every sales opportunity, create estimates for each, and convert them into invoices and bills or work orders. It also supports the online approvals of quotes to further streamline processes.

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10. SAP CallidusCloud

Our score: 8.6 User satisfaction: N/A

CallidusCloud CPQ is an adaptable and intelligent CPQ software that automates quote creation and approval. It also provides in-depth analytics into the sales team's performance, so that companies can better understand how to improve workflow and pricing strategies.

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11. 3D Configurator

Our score: 8.5 User satisfaction: 97%

3D Configurator enables real-time product customization, enhancing user experience, boosting sales, and reducing product returns effectively.

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12. QuoteWerks

Our score: 7.7 User satisfaction: N/A

QuoteWerks is an application that specializes in quoting and creating proposals for companies from different scales and industries.

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CPQ Software Guide

Table of contents

CPQ tools help your sales squad to configure your company’s products or services with your business rules, manage their pricing, and generate and send a quote to clients to close the deal. This platform can thus prove invaluable for your enterprise’s sales unit. But how do you select the best CPQ tools in the business from loads of solutions out there? Read this buyer’s guide to learn the main features to look for while scrutinizing the various software products and do educated comparisons.

Get to know each product with free trial

The ideal way to start your quest for the best CPQ software is to try them out free of cost. You can do this by using the handy free trial facility offered by most top vendors. We recommend the following tools and you can visit their websites to check if there is a free trial you can register for: ApttusSalesforce Quote-to-Cash, Infor Configure Price Quote, and Oracle CPQ Cloud.

Targeted Businesses

CPQ software is recommended for medium-sized and larger companies that provide customization for clients when ordering as well as those that have large product lines. Plus, it can be used by businesses that have big sales teams that need to be constantly updated about product development and changes. Sales teams can use the tool to manage and organize high volumes of custom sales enquiries and orders.  

CPQ software can also prove handy for fast-growing small companies as it can improve their competitiveness by empowering them to speedily turn back price quotes to clients.

Examples of CPQ Software

  1. Apttus: Enables your sales team to sell more anywhere on the cloud. This app is designed within the Salesforce1 solution. It provides users with the best quotes for all channels, products, and pricing. Plus, you can integrate quoting solution with your contract procedures to automate renewal quotes based on agreed terms and pricing.
  2. Salesforce Quote-to-Cash: Enables you to configure quotes with accuracy and speed. You can streamline approvals, pricing, and discounting. Deliver branded proposals from within the Sales Cloud platform. The tool offers advanced billing and revenue recognition features to enable you to send invoices and collect money easily.
  3. Infor Configure Price Quote: Advanced CPQ technology for your whole network. An easy-to-use product that helps to reduce costs and boost profits. Enables your sales team, distributors, and partners to deliver the best buying experience to clients. Infor CPQ helps you to become a preferred provider in your industry.
  4. Oracle CPQ Cloud: Helps your company to improve sales productivity and margins. The solution is enterprise-ready, scalable, and flexible. It enables you to capture orders for complex services and products and produce quotes quickly. In addition, the tool can make your ERP and CRM systems more efficient.
  5. Armatic: More than just a CPQ solution, Armatic helps manage the entire billing and payment pipeline from quote-to-cash. It’s a software solution for payment processing, billing and invoicing, recurring billing, and subscription management.

Types of CPQ Software

There are 2 widely used versions:

  • SaaS – The CPQ solution is cloud-hosted which means you can access it from anywhere, anytime. In addition, the vendor takes care of maintenance, upgrades, and updates. There are no upfront costs and you simply need to pay a monthly or yearly subscription fee to avail the benefits.
  • On-Premise Software – The CPQ solution can be installed on your company’s computers and made available to authorized employees. Though the upfront costs are more, you can control the security of your company data.

Key Features of CPQ Software

  1. Mobile compatibility. Top CPQ solutions offer mobile apps that have all the features included in desktop version.
  2. Product configuration. Enables companies to stipulate logic rules for configuration of products and the degree of customization a client can select.
  3. Renewal management. Helps sales reps in maintaining renewed orders or standing orders with customers.
  4. Price and quote. The core tool of a CPQ platform. It stipulates the price based on a customer’s needs and sends the quote to the customer.
  5. Guided selling. Sales professionals can automatically find suitable products based on client requirements.
  6. Analytics. Offers detailed data and reports on sales KPIs and other metrics. Top solutions can do predictive analytics and forecasting to predict future configurations and sales.

Benefits of CPQ Software

  1. Efficient contract process: CPQ software makes your quote process more efficient by ensuring all essential data is up to date and ready when you need it.
  2. Enhanced accuracy: It can prove costly if a company makes pricing errors as this will earn the wrath of the customer. CPQ software eliminates human errors and enables you to deliver dependable and accurate quotes all the time.
  3. Personalized service: The tool enables you to provide personalized service to each of your clients. You can create and deliver customized quotes to each customer. Plus, your sales reps can produce updated quotes in real time if customers want to make any changes or to include applicable discounts. If you provide personalized sales quotes, customers will be more willing to share their personal data with your company.
  4. Saves time: You can save a lot of time by automating the quote process. This allows your sales team to handle more leads and close more deals. A recent survey by Aberdeen Group Reports reveals that CPQ software helps companies reduce the length of their sales cycles by up to 28% and increases the proposal volume per rep per month by up to 49%.  
  5. Increased sales: All the above benefits help to improve sales for companies. In fact, CPQ helps businesses increase their average deal size by up to 105%.

CRM vendors are expanding their CPQ offerings

Salesforce’s acquisition of the Steelbrick CPQ solution signals that CRM companies are keen on buying CPQ platforms to include in their offerings. This means CPQ providers who wish to compete in the market need to differentiate their products and features to stay ahead of software platforms the come bundled with a CRM tool.

Companies are more educated on the benefits of CPQ

A lot of enterprises have learnt the value of CPQ and are using this concept to enhance their business competitiveness. This knowledge helps these companies to understand the features offered by different CPQ vendors and select the best fit for their needs. In addition, a lot of organizations are shifting from one CPQ solution to another as their needs increase.

Artificial Intelligence

The continued improvement of Artificial Intelligence (AI) tools has led to advances in many fields, CPQ software included. With AI, sales representatives can receive guided selling, where they can be directed to the best solutions for each customer’s specific requirements. This also includes the recommendations for accessories and related components that can add more value.

Potential Issues

Slow CPQ process

Your CPQ process can be slowed down by manual work and too many reviews and revisions. This can dull your company’s competitive edge. It is important to respond promptly when your clients are ready. You can ensure this by using CPQ software to automate the CPQ process.

Manual CPQ process is error-prone

Dependence on manual CPQ process can make your proposals miss client requests and need revisions. Plus, if you add manual reviews it will further slow down responses and increase the risk of human error. When sales reps use manual processes they may utilize old proposal templates. This can lead to errors like old client names and logos in new proposals. You can resolve these issues by automating proposal generation with CPQ software.

Using inaccurate/outdated data

CPQ software solutions are only as good as the data you feed it. Importing inaccurate or outdated information can greatly affect the chances of closing the sale, and may potentially irk potential customers who expect accuracy every time. It pays to ensure that the item inventory and prices are updated before embarking on any selling activity.

Considerations When Choosing CPQ Software

Will it improve the sales process? 

CPQ software is supposed to automate the process and make it easier for salespeople to get the deal closed. However, if your team responds poorly to the software, spends more time with the instruction manual than the interface, and compensates lost time by making manual computations, then you’re probably only throwing money at the problem. Have your salespeople attend product demos to get a pulse if you’re doing the right thing.

Customization, or lack of it. 

Your company may have certain requirements that are different from others. Consequently, acquiring a one-size-fits-all solution may not work as well for you. Ensure that the software you are considering is aligned with your objectives, or at the very least, features customization options that are more in tune with what you need.

Price matters

Having the cheapest option doesn’t necessarily solve the problem. However, shopping for a cost-effective solution makes good sense. While most packages require a monthly subscription, there are others that charge by the number of users as well. In addition, be on the lookout for add-on costs that may push you over the budget while paying for features that you don’t want nor need.

The Bottom Line

CPQ software is meant to make the sales process not just faster but easier for your end-users. That should remain the foremost test to ascertain if your CPQ software is doing its job well. You get to have productive sales teams that use their time more efficiently and can send client quotes immediately.

For clients, CPQ software helps make quoting consistent. After all, there’s nothing more annoying than receiving a replacement quote that contains new pricing. What’s more, it accelerates turnaround times which is something that your customers are sure to appreciate.

Ultimately, CPQ software should help you save money by doing more in less time and with less effort. If the software helps both your sales team and your clients reach an accord faster and more efficiently, then that means you made a good investment.

List of CPQ Software Companies

Order by:

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  • Score
  • User Score
Product name:
Category:
Smart Score:
Price:
User Satisf.
User reviews:
3D Configurator reviews

3D Configurator

CPQ Software
8.5
By quote
97%
SCOPE Better reviews

SCOPE Better

CPQ Software
8.7
$52
97%
Conga CPQ reviews

Conga CPQ

CPQ Software
8.9
By quote
-
Commercient SYNC reviews

Commercient SYNC

CPQ Software
8.0
By quote
97%
Zomentum reviews

Zomentum

CPQ Software
8.0
$99
89%
Armatic reviews

Armatic

CPQ Software
8.5
25
94%
Quoter reviews

Quoter

CPQ Software
7.5
$79
97%
DealHub CPQ reviews

DealHub CPQ

CPQ Software
8.0
By quote
-
Verenia CPQ reviews

Verenia CPQ

CPQ Software
8.0
by quote
100%
Salesninja reviews

Salesninja

CPQ Software
6.6
$129
-
Merkato Configurator reviews

Merkato Configurator

CPQ Software
6.7
By quote
-
Experlogix CPQ reviews

Experlogix CPQ

CPQ Software
6.7
By qoute
-
ASC CPQ reviews

ASC CPQ

CPQ Software
6.8
By quote
100%
Powertrak CPQ reviews

Powertrak CPQ

CPQ Software
6.8
By quote
-
Sigma CPQ reviews

Sigma CPQ

CPQ Software
7.7
By quote
-

Things to consider when you invest in a SaaS

Pricing details are an important consideration when you evaluate SaaS vendors. Ask the vendor if they offer price protection and contractual flexibility. “Shelfware” has become a major issue in SaaS licensing as clients end up paying for more than they require. Plus, to get pricing predictability, customers are forced to subscribe to long-term agreements. Make certain you don’t get saddled with perpetual licensing and get locked in for a long period with a single vendor. Ask about easy exit policies that enable you to move on to another vendor if you are not satisfied with the services offered by the current one. Select a vendor that offers a convenient standard annual termination facility as well as long-term price protection.

Another important aspect to consider is whether the cloud vendor meets compliance and security requirements. Your business is accountable to staff members, clients, business partners, and regulators. Therefore, you should choose a vendor that has implemented a technically sound and comprehensive security system. Map your security control requirements such as availability, integrity, confidentiality, privacy, and accountability to the vendor’s capabilities. Ask the potential provider about the practices and systems they use to protect your confidential data. Do they meet general as well as industry-specific compliance and security standards? Do they provide special measures to meet the unique security requirements of your particular industry? Get satisfactory answers to these questions before you make the investment.

Frequently asked questions about CPQ Software

What is the best CPQ software?

Salesforce CPQ is our highest-rated software for the Configure, Price, and Quote category. It provides out-of-the-box capabilities that let sales teams deliver branded quotes immediately upon demand. Features like pricing and discount scheduling and guided sales help sales representatives pinpoint up-sell and cross-sell opportunities while making good use of the in-app product catalog.

Clients will also like its multiple pricing and discount module that helps maintain consistency when it comes to rates. This leads to customized and accurate quotes at all times.

What are the benefits of CPQ software?
  • Efficient contract process: CPQ software optimizes processing quotations by making all information such as pricing, discounts, and fees and charges available on demand. This lets you generate a quote quickly and easier.
  • Enhanced accuracy: CPQ software reduces inaccuracies and errors from manual quotes and enables you to provide accurate quotes without sacrificing speed.
  • Personalized service: CPQ software lets you create and deliver customized quotes to each customer. In addition, it allows you to submit amended quotes in real-time in case changes are needed.
  • Saves time: By automating the CPQ process, you save a lot of time in generating the quote, which frees more time for handling more leads and closing more deals.
  • Increased sales: In the end, it’s the sale that matters. If automating your CPQ process helps produce faster, more accurate quotes and make your sales team work more efficiently, expect bigger revenue to come in.
What are the features of CPQ software?
  • Mobile compatibility. To help deliver quotes to clients faster, CPQ solutions offer mobile apps that can do the job anywhere, anytime.
  • Product configuration. Allows users to custom-build logic rules for the configuration of products to help streamline the quote process.
  • Renewal management. Assist in maintaining a customer’s repeat or standing orders.
  • Price and quote. The core tool of a CPQ platform. It stores inventory of items with current prices which the software can refer to when making a quote.
  • Guided selling. Shows sales professionals the recommended products to address client requirements.
  • Analytics. Gathers and analyses sales data and reports on sales KPIs and other metrics. Some of the more advanced CPQ solutions can perform predictive analytics and forecasting for even better analysis and projection making.
What is the easiest CPQ software to use?
  • Salesforce CPQ is faster to set up and easier to operate compared to traditional CPQ applications. The guided selling feature automatically feeds salespeople products or services that fit customer requirements. There is also a search engine-like search capability to easily locate items for sale.
  • Infor CPQ utilizes an image-driven approach to help users go through the order to delivery process faster and more efficiently. Its user-friendly interface helps businesses complete rush orders without incurring additional costs or delays.
  • Odoo is an open-source software that lets you customize processes to make them work more to your liking. Both the interface and workflow are easy to understand and helps you understand the business process lifecycle more.
What is a good free CPQ software?

While you may be hard-pressed to find CPQ software for free, there are a number of products that offer free trial plans. Note however, that the free version or free trials of some software solutions come with limited functions or are only good for a certain time period. That being said, we recommend Apptivo as it offers a free starter account that is limited to 3 users, 500MB storage per business, basic contact sharing, standard reports, and standard customer support.

Meanwhile, some of the products with free trial plans include Salesforce CPQ, Oracle CPQ Cloud, iDashboards, CallidusCloud (30-days free trial), Odoo (15 days), and Armatic (14 days).

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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