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Customer Support Software Reviews

Our score: 8.9 User satisfaction: 89%
Average score
4.3/5 (23 user reviews)

A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.

Our score: 8.0 User satisfaction: 100%
Average score
5/5 (1 user reviews)

Coztel is Cloud-based Call Center Software that provides complete call center solution to inbound, Outbound and Blended call centers.

Our score: 8.9 User satisfaction: 96%
Average score
4.4/5 (21 user reviews)

Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.

Our score: 9.0 User satisfaction: 97%
Average score
4.5/5 (16 user reviews)

A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.

Our score: 9.1 User satisfaction: 95%
Average score
4.7/5 (28 user reviews)

Podium is a robust online review software designed to help organizations power local interaction.

Our score: 8.6 User satisfaction: 98%
Average score
5/5 (1 user reviews)

A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.

Our score: 8.8 User satisfaction: 90%
Average score
4.6/5 (11 user reviews)

Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.

Our score: 8.3 User satisfaction: 90%
Average score
4.8/5 (25 user reviews)

A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.

Our score: 8.5 User satisfaction: 100%
Average score
4.3/5 (24 user reviews)

ProProfs Chat is a real-time chat software that you can easily integrate into your business website and instantly connect with your website visitors.

Our score: 7.4 User satisfaction: N/A
Average score
(0 user reviews)

An intuitive web-based issue tracking system.