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Customer Support Software Reviews

Our score: 8.7 User satisfaction: 95%
Average score
4/5 (2 user reviews)

A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.

Our score: 8.2 User satisfaction: N/A
Average score
(0 user reviews)

FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.

Our score: 8.3 User satisfaction: 98%
Average score
(0 user reviews)

Implement, automate and modernize your company’s IT processes using Cherwell IT Service Management, a flexible ITSM platform with unique codeless architecture.

Our score: 8.8 User satisfaction: 100%
Average score
4.9/5 (16 user reviews)

A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.

Our score: 8.0 User satisfaction: 100%
Average score
5/5 (3 user reviews)

uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.

Our score: 8.0 User satisfaction: N/A
Average score
4.2/5 (5 user reviews)

QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.

Our score: 8.2 User satisfaction: N/A
Average score
(0 user reviews)

Answerbase is a knowledge management application for eCommerce and customer support.

Our score: 8.2 User satisfaction: 100%
Average score
(0 user reviews)

A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.

Our score: 8.0 User satisfaction: 93%
Average score
(0 user reviews)

TrueChat is an advanced and efficient way to stay connected with your customers.

Our score: 8.3 User satisfaction: 92%
Average score
4.3/5 (6 user reviews)

Convoso is an all-in-one cloud hosted communications solution that makes contact centers more productive and enjoyable for everyone.