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Customer Support Software Reviews

Our score: 9.2 User satisfaction: 96%
Average score
4.4/5 (21 user reviews)

A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.

Our score: 8.0 User satisfaction: 94%
Average score
4.3/5 (3 user reviews)

CallPesa is a call management software that professional service firms can use for tracking and billing calls for clients.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

DCCM is a role-based configuration management solution that helps business users dynamically achieve service level objectives.

Our score: 8.0 User satisfaction: 95%
Average score
(0 user reviews)

A conversational AI and intelligent service desk to elevate your employee experience in MS Teams.

Our score: 8.4 User satisfaction: 100%
Average score
(0 user reviews)

GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.

Our score: 8.0 User satisfaction: 100%
Average score
5/5 (1 user reviews)

TeeDee is a chatbot platform that permits companies and teams to design, implement, and customize AI-based chatbots.

Our score: 8.6 User satisfaction: 96%
Average score
4.8/5 (8 user reviews)

BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.

Our score: 8.7 User satisfaction: 100%
Average score
4/5 (1 user reviews)

XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.

Our score: 8.7 User satisfaction: 95%
Average score
(0 user reviews)

Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.

Our score: 8.0 User satisfaction: 90%
Average score
(0 user reviews)

WotNot is a chatbot solution that integrates chatbot and live chat tools to create engaging conversations with customers across channels.