A suite of customer service solutions that can be configured to deliver optimum customer support via multiple channels.
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
SupportDesk provides organisations with a scalable ServiceDesk tool that streamlines support processes and manages the call lifecycle.
Pluck provides a collection of community apps for the management of online reviews and ratings.
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty.
A comprehensive system of engagement where random journeys are redesigned, orchestrated, monitored and tuned to provide efficient engagements for your company.
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
One of the best Social Media Marketing, Monitoring and ROI Measurement platform for brands and agencies based on recent surveys.
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