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Customer Support Software Reviews
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Serena Service Manager offers a process-driven approach to ITSM that allows business and IT to work together.
Gigya's Customer Identity Management Platform helps companies build better customer relationships by turning unknown visitors into known, loyal and engaged customers.
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
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