Dental practice management software is designed to help dentists tackle the unique challenges they face in their day-to-day work. Patients often make appointments way ahead of time and dentists need to coordinate patient schedules as well as info with the hygienist. Dental software offers templates designed for dental practices, the capability to import and organize X-rays, and tooth and gum graphics. Show more They also provide a web portal for patients, patient education modules, and scheduling, billing, and coding support. All these features help a dental practice’s front and back office staff to work more efficiently. Start by checking our leader Solutionreach Dental, and other recommended solutions in this category. Show less
To create this ranking of best Dental Practice Management Software we have examined 31 leading solutions currently available on the market, analyzing their features, how easy are they are to learn, client support, available integrations as well as mobile device support with our unique SmartScoreTM rating system. This list has been prepared by Louie Andre, our software expert responsible for the Dental Practice Management Software
Dental practice management tools are a boon to dentists and dental practices as they help them work more efficiently to improve the patient experience. There are numerous good solutions available in this category. So, how do you do informed comparisons to select the best dental practice management software for your needs? To help you, we have prepared this buyer’s guide which details the key factors and features you should look for while shortlisting top platforms.
The ideal way to start your search for the best dental practice management software is to register for the free trial or demo offered by top providers. This will enable you to do a general comparison and also check out each individual tool’s top features. We recommend you visit the websites of the following leading programs to see if they offer a free trial: Curve Dental Hero, DentiMax and Dentrix, and iDentalSoft. These tools have received impressive rankings in our dental practice management software reviews.
Dental practice management software providers offer suitable solutions for both solo dentist practices as well as large dental hospitals. Test drive a few top platforms in this category to land the most suitable one for your needs.
Specialized dentistry practices such as orthodontics can also benefit from using this category software. Software such as EdgeCloud and CS OrthoTrac have built-in features that are specially designed for orthodontics.
There are 3 main types of dental practice management tools:
Increasing focus on reporting. Dentists are placing a lot of importance on getting detailed reports from their software. The reports provide them real data and numbers that help them understand the health of their practices. You can get daily reports and insights on post-ops calls, appointments kept and not kept, unassigned credits, outstanding claims, delinquent accounts, deleted transactions, credit distribution audit trails, prescriptions, and other data.
Use of business intelligence and data analytics. The US healthcare industry utilizes data analytics to improve effectiveness and clinical care quality and minimize operational costs. Leading dental software solutions come with business intelligence and analytics tools that provide insights on hidden patterns and trends in patient data. Dentists can use these insights to understand the performance of their practice and to make educated decisions to improve patient care.
Integration of digital imaging with dental software. Top dental software solutions have integrated digital imaging features. This enables dentists to study a patient’s dental condition by using digital X-rays. The functionality significantly minimizes X-ray exposure time and helps dentists to make an immediate diagnosis and prepare suitable treatment plans. For example, DentiMax software integrates with digital X-ray sensors to provide 3D images of teeth.
Unreliable Backup System. If you are using an on-premise software, you need to take regular backups of the data and keep it safe. You might lose the zip drives or backup tapes which can be disastrous. The solution is to opt for a cloud-based software system as the vendor takes care of backups, keeps your data safe, and makes it accessible from anywhere, anytime.
Inadequate Security Risk Analysis. In the US, it is mandatory for health care providers including dental practices to conduct a Security Risk Analysis (SRA). So, the onus is on dentists to complete a SRA and maintain updates on practice activities and changes in procedures, processes, and staff.
Proper Training. Dental practices are mandated by the HIPAA to train their staff on security procedures and policies. All security procedures and policies need to be documented to meet HIPAA requirements. Plus, the onus is on the dentist to keep their practice’s training curriculum updated and current in the event of a change in security provider, software system, or office relocation.
HIPAA compliance. This must be on top of your other considerations. The handling and management of patient information is a very important responsibility, and having software with HIPAA compliance means they are taking that responsibility seriously.
Ease-of-use. Dentists and dental staff are well-versed in their field, but their expertise in software may be somewhat limited. The choice of software should be pass two criteria: it should be easy to use and should make their work more efficient.
Check what you need. This is especially true with software suites. You should identify what your specific requirements are, and check it against the software you’re considering. If you opted for the most expensive option simply because it has the most bells and whistles, you might just be paying for bloatware that contains a lot of features that you don’t really need.
The science of dental medicine has come a long way technology-wise, so it shouldn’t come as a surprise that even software has made inroads. Whereas IT’s participation in this practice was previously limited to computer-aided scanners and x-ray machines and simulators, we now have a plethora of dental practice management software that handles the administrative tasks of dental offices to unburden dentists from routine paperwork and let them concentrate on what they do best.
When choosing the right software for your practice, always go back to the main reason why you wanted to make the purchase. Do you want to enhance record-keeping, or improve scheduling and appointments, or maybe even assist in billing and collections?
One final thought: no matter the objective, your choice of software should help you make things better for your office. Increased efficiency, less processing time, organized schedules — these are the indicators that you should be looking out for.
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The first and most important thing is to make certain the system is appropriate for your company’s requirements. Do not worry about the delivery method and pricing model and concentrate on getting the appropriate program. Second, you should invest some time to do proper groundwork on the background of the vendor and the functionality of the product. Otherwise, you may end up paying a high cost if the software proves to be a bad fit.
Another important point is you should always read the contract and understand the terms and conditions. SaaS agreements are known for clever phrasing, so be sure you know what you are getting into. Do not get suckered into an evergreen contract. Be clear about the renewal terms as well as the notice time required to cancel the renewal.
You will be surprised to learn the gains you can get by negotiating intelligently. SaaS software is a competitive market and providers will be willing to provide you a price reduction to earn your business and continue it. Make use of this opportunity to save some money.
Realize that the teaser rate is presented only for a short period. Learn about the total price you need to pay after the initial discount ends. Also, calculate the long-term price to know what you are getting into.
Solutionreach Dental takes the top spot among our top Dental Practice Management software. It manages appointments easily, ensuring that schedules are recorded upon confirmation, and patients notified of upcoming visits or any changes in schedule.
The software also helps create newsletter-type communications to reach out to patients and potential clients. They can serve as a great source of communication where they can find out more about the practice, including dentist profiles, list of services, and ongoing promotions.
Among the Dental Practice Management software we reviewed, most do not offer free trials, much less free versions. However, Open Dental has provided a free evaluation copy for Windows-operation workstations. While there is no time limit for the software, it utilizes temporary CDT codes (instead of full) and is limited to 30 patients maximum. Getting a registration key upon purchase of a subscription will unlock full features.
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