Best IT Management Software in 2025

You are spoilt for choice when it comes to good quality IT management tools. This makes it difficult to select a suitable one for your requirements. First, be clear about your online business needs. Then, start your search at FinancesOnline.com for the best IT management software platforms. This buyer’s guide aims to help you distinguish the best from the average ones to aid your selection process.

We recommend you start by shortlisting the IT management tools that have been given high SmartScore rankings by FinancesOnline.com in our IT management software reviews. These systems are sure to be to high-quality ones that offer best-in-class features and functionalities. Subscribe to the free trials or demo of these apps and check them out in detail. Get feedback from users, do a comparison, and evaluate their advantages and drawbacks. The free trial gives you an excellent opportunity to understand how a particular app can help boost your business productivity and growth. These are the highest rated solutions in our online IT management systems category to check before you choose the best IT Management software for your company: Microsoft Visual Studio reviews, Microsoft Azure, New Relic, IntelliJ Idea, PagerDuty, Git, Exchange Reporter Plus, BitBucket, CloudHub, and YouTrack.

• Small businesses and startups use IT management software tools to track down issues.
• Growing organizations and medium-sized companies use the software for monitoring network performance
• Fortune 500 companies use scalable enterprise IT management software solutions for their greater needs.

When it comes to IT development and endpoint security programs, enterprises are not only recommended to purchase one, but rather required to do it. They can go for a standalone system or a productive suite that covers more than IT management operations. To start with, they need these systems to ensure compliance with regulatory standards and fill security gaps their technical team simply can’t cope with. Another powerful task enterprises perform using IT software is computer forensics, which involves employing a system for collecting and analyzing customer evidence for drafting better business decisions. Finally, IT management systems are a priceless asset for incidental response planning, which keeps communication with customers on the desired level even when business is experiencing a downfall.

• Microsoft Visual Studio: Microsoft Visual Studio is an integrated development environment (IDE) created by Microsoft. It is used to develop beautiful applications for cloud-based services, web applications, and desktop and mobile platforms.
• Microsoft Azure: Microsoft Azure offers an integrated suite of templates, tools, and managed services for small business and large enterprises to boost the productivity of developers and IT professionals.
• New Relic: NewRelic is a software analytics platform that helps companies analyze and get relevant information from billions of metrics across millions of apps and help convert these data into modern software.
• IntelliJ Idea: IntelliJ Idea is a Java integrated development environment (IDE) that is popular among software companies and software developers.
• PagerDuty: PagerDuty is an operations performance system designed to improve the performance and reliability of companies by eliminating the chaos in their operations.

For info on other popular apps in this category, read our comprehensive reviews of the top 15 IT management solutions.

IT management software providers offer a wide variety of apps. The most popular ones are:

• Business Process Management
• Development Software
• Platform as a Service (PaaS)
• Infrastructure As a Service (IaaS)
• Integrated Development Environment (IDE)
• Build Automation
• Mobile Development
• Mobile Backend-as-a-Service (mBaaS)
• Bug Tracking
• Help Authoring Tool (HAT)
• ALM (application lifecycle management)
• Rapid Application Development
• Test Management
• Web Frameworks
• WYSIWYG Editors
• Game Development
• Internet of Things Management
• Mobile Device Management
• Service Desk.

Popular Versions of IT Management Software include

Platform as a Service (PaaS) – Platform as a Service (PaaS) offers the required tools to help users develop and manage web applications. PaaS platforms are provided as a service over the internet, allowing developers to focus on developing their applications without worrying about managing the underlying infrastructure. PaaS platforms boost team collaboration by enabling multiple users to work on projects within a multi-tenant architecture.

Infrastructure as a Service (IaaS) – Infrastructure as a service (IaaS) is a cloud-based model that offers outsourced computing infrastructure and virtualized hardware. The offerings include virtual server space, network connections, bandwidth, and IP addresses. The advantage is you don’t have to invest in expensive in-house hardware. The hardware is deployed in multiple data centers managed by a third-party IaaS vendor. IaaS resources are easily scalable to keep up with business requirements and growth. You can adopt for pay-as-you go pricing model and enjoy the flexibility to add and remove resources according to your business needs.

Mobile Backend-as-a-Service (mBaaS) – These products help developers connect their applications’ APIs and cloud storage. mBaaS products enable apps to use the push notification and project management features of mobile devices, and also to sync with social channels.

Do not get taken in by gimmicky features advertised by some IT management software vendors. Make sure the system you select has the following list of core features and functionalities:

• Tools for team collaboration – They help your team members to collaborate effectively on tasks.
• Customizable monitoring dashboards – These dashboards give a quick glance at important data
• Turn-key integrations for data aggregation
• Alert notifications via email and SMS – These alerts help you stay updated on the latest happenings
• Full API access in multiple languages – This feature enables smooth integration with other apps
• Analytics and reports that provide deep insight – You can use the insight to make smart business decisions
• Performance metrics that help you focus on the details that matter
• The vendor should offer a useful free trial and excellent customer support

Our detailed comparisons indicate that a top-rated IT management system offers a host of benefits such as:

• Communications management
• Workplace control
• Control over software and hardware productivity
• Assurance of data protection
• Reliable data processing, transfer, and storage processes
• Management of data storage and archiving systems
• Automation of data and server management
• Proper management of communication and information infrastructure security

IT management software vendors are constantly innovating and improving their products to keep up with evolving needs. Watch out for the following trends in the continuing development of IT management software:

Increased Automation – A large chunk of a company’s IT expenditure goes for paying staff who manage corporate services and data operations. This cost is slowly decreasing as more and more companies opt for cloud services. Automation is helping businesses to provide faster service delivery and minimize human errors. It also reduces human interaction in operations and data centers. A noticeable trend is companies investing in automation tools to cut costs and boost business value.

Growth in Hybrid Cloud – Businesses are increasingly opting to move their IT services to third-party cloud service vendors. Cloud adoption is becoming more widespread due to integrations and service availability. Companies are taking a liking to the hybrid cloud model, which offers the benefits of public and private cloud services and helps them to reduce costs, enjoy flexibility, and scale advantages to meet business requirements. Mobile and cloud computing solutions are becoming mainstream, raising the demand for IT management software.

Big Data Insights – IT giants like Google, Amazon, and Facebook are successfully using cloud technologies and DevOps methods. This success is inspiring smaller companies who are looking to find people skilled in using business intelligence software to analyze big data. These professionals can develop new data structures to analyze unstructured data and the insights are being used by companies for product innovation and to boost customer satisfaction. Thus, big data insights are increasingly being sought by companies to boost their product and service quality.

Watch out for the following potential drawbacks in IT management software and make sure the system you choose is not vulnerable to any of them:

Security Breaches – The internet can be a dangerous place for individuals and companies if they do not take adequate security precautions. This applies to IT management software also and vendors need to ensure their cloud-based systems are hacker-proof. Select a vendor who uses standard security practices to ensure their system is protected.

High Cost – Some IT management systems can be expensive with very little ROI (return on investment). You may need to custom design the application or invest in multiple programs. Plus, your employees need to be adequately trained in using the application, which can hamper their productivity for a while. If the system is difficult to use, they may not take a liking to it. So, analyze the pros and cons thoroughly before plunking down your money on an expensive IT management application.

Cloud Computing Issues – Cloud-based IT management software can throw up their own set of concerns. First, the third-party cloud vendor needs to be reliable as you are entrusting your sensitive company data to them. To secure private data, you may need to deploy a private cloud. Then, your company’s hardware and software need to be compatible with the web-based service. If your current systems are not compatible, it could substantially increase the costs of migrating to the cloud. Finally, ensure there are no contracts or lock-ins with the cloud vendor to give you the flexibility to move on if the need arises.

We hope this article has adequately informed you about the pros and cons of IT management software. Do your homework and proper research to ensure you select the right system for your specific needs.

• On average, only 5% of companies’ IT assets are protected. Only 5% of companies’ folders are properly protected, on average.
• Data breaches are responsible for exposing 4.4 billion personal records in the first half of 2019 alone.
• It’s estimated that the number of passwords in use will reach 300 billion by 2020.
• 83% of enterprise work will move to the cloud or use cloud computing architecture in some way by 2020.
• Almost 7 in 10 organizations believe that compliance drives IT management spending.

There are two kinds of software deployment for IT management: on-premise and cloud-based. Their capabilities and targeted businesses vary by deployment, as explained below.

On-premise

This is software installed locally, either on a single local machine or on your company’s servers. All data is stored locally as well, unless your company has invested in a network architecture that allows you to access your files via a remote device, like your home desktop or a smartphone.

An on-premise software is great if you need speed and your company has developed proprietary tools for managing and monitoring your IT assets. This is mostly the case in bigger organizations, like software companies or triple-A video game development companies.

An advantage of an on-premise solution is that you typically pay only a one-time fee for it. Once you pay for it, you install it on your machine. Using the software for commercial purposes often involves license renewals, normally every year.

Cloud deployment

By far the easiest, as these are software stored in the cloud. This means you can access them (and usually your files) whenever and wherever you have an internet connection. These solutions are commercially available and are often used as a service, meaning you have to pay a monthly or annual recurring fee to keep using them.

Cloud software is great for many reasons, chief of which is flexibility. Because you don’t need a local machine specifically set up for IT management, you can use it on any device. This is especially useful if you have a remote team or your company is on a rotating or shifting schedule.