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What is Visitor Management Software?

Visitor management software (VMS) helps companies track and manage visitors, allows careful access to facilities, and enhances the overall visitor experience. On arrival, visitors can self-register for an event or meeting at a kiosk that has a VMS. Their identification can be checked against a watch list to enhance security. In addition, administrative staff can use the software to manage assets like access cards and keys given to visitors. Show moreThey can tag each item to minimize the risk of theft or loss. VMS can also notify a staff member that a guest has arrived and provide directions to the meeting place to the guest. Another advantage is the system can collect visitor data for reporting purposes and return visits. Start by checking our leader FMS:Visitor, and other recommended solutions in this category.Show less

How was this ranking made?

In order to develop this list of best Visitor Management Software we have researched 69 various apps currently available on the market, comparing their features, ease-of-use, customer support, offered integrations as well as mobile device support using our unique SmartScoreTM rating system. This ranking has been developed by Nestor Gilbert, our software authority dedicated to the Visitor Management Software category.

List of Top 12 Visitor Management Software

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1. FMS:Visitor

Our score: 8.6 User satisfaction: 97%

A visitor management solution that can help businesses provide a seamless, consistent visitor experience. Features such as a ‘Front Desk’ interface speeds up the check-in and badge printing processes even for large groups, while visitor profiling capabilities ensure easier customization of the check-in experience when needed. The platform’s accurate visitor reporting also helps businesses stay compliant with data laws and health protocols.

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2. Condeco Visitor Management

Our score: 9.7 User satisfaction: N/A

An integrated visitor management system designed to help organizations manage scheduled external attendees and walk-in visitors with ease. It allows you to add one or a list of bulk visitors to arrivals, print visitors’ badges/passes, and record date and time stamp of each visitor.

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3. EasyLobby

Our score: 9.6 User satisfaction: N/A

A comprehensive suite of powerful solutions that enables organizations to manage their visitors with a tablet or Apple iPad professionally and securely. EasyLobby simplifies visitor registration, badge printing, visitor tracking, reporting, and asset management. Authorized employees can pre-register visitors via the web form, or alternatively, visitors can be allowed to self-register

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4. DwellingLIVE Visitor Management

Our score: 9.2 User satisfaction: N/A

A feature-rich system that electronically monitors and records information about visitors and employees of an establishment or community. It facilitates faster sign in and sign out at the gate and helps enhance security by ensuring only members of the community are granted access.

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5. LobbyConnect

Our score: 8.8 User satisfaction: N/A

A visitor management software that aims to simplify the check-in process to reduce wait time at the gate for residential communities of any size. In addition, the platform facilitates better visitor management enabling you to keep track of visitors in your community at any given time.

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6. TEMPbadge VMS

Our score: 8.7 User satisfaction: N/A

An all-inclusive and easy-to-use visitor management platform designed by IDenticard to help hospitals, schools, office buildings, and other sites manage visitors professionally. The solution comes as a comprehensive kit that includes a thermal printer, the visitor management software, and blank visitor badges.

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7. HSI Donesafe

Our score: 8.6 User satisfaction: 94%

Donesafe is an all-in-one, cloud-based Health, Safety, Environment, and Quality (HSEQ) software designed for businesses of any size. It carries more than 30 applications that provide end-to-end compliance solutions and has smart forms that can be used to build workflows. It also automates workflows, streamlining your operations in the process.

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8. Envoy

Our score: 8.5 User satisfaction: 100%

A reliable visitor management software that enables organizations to secure workplaces and improve visitor experiences. The platform helps collect visitor's information, capture their photos and have them sign legal documents before accessing offices—all from their iPads. Besides, Envoy provides robust room booking solutions and delivery management tools.

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9. Lobby Track

Our score: 8.5 User satisfaction: 97%

A revolutionary, cloud-based visitor management system designed for businesses of all sizes from a single-site office to multi-site businesses. The platform allows organizations to handle different aspects of the guest management process from visitor registration, send visit confirmation, capture guest photos, sign in, print badges, and more.

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10. VisiPoint

Our score: 8.0 User satisfaction: N/A

A leading visitor management solution designed to help businesses and educational institutions to streamline guests sign in at the reception. In addition, VisiPoint enables organizations to manage visitors ID and track visitors while reducing admin workload and providing best-in-class site security and real-time reporting.

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11. TeamGo

Our score: 8.1 User satisfaction: N/A

A cloud-based visitor management system designed for businesses of all sizes including those that serve clients globally.

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12. SwipedOn

Our score: 6.9 User satisfaction: 100%

A visitor management software that offers an iPad app with an interface that can be customized to promote brands and to streamline visitors' experience.

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Visitor Management Software Guide

Table of contents

Visitor management software (VMS) helps businesses to securely manage the visitor flow to their premises. There are tons of good quality VMS tools out there. So how do you do effective comparisons to select the best visitor management tool for your company? We make your task easier with this buyer’s guide that details the main features and factors you should look for in each shortlisted solution.

Get to know each product with free trial

Start your search for the best visitor management tools by registering for the free trial or demo of leading programs. Top visitor management tools providers offer this facility to help users like you test drive the software’s features and do an informed comparison with other platforms. We recommend you check the possibility of a free trial for the following tools: ProxyclickSwipedOnTeemTheReceptionistWhosOnLocationGreetly, EasyLobby, and Envoy. These applications have received commendable rankings and ratings in our visitor management tools reviews.

Targeted Businesses

  • Government and corporate. Government organizations, as well as businesses, can keep hardware and data safe with access control. Plus, they can utilize visitor management software tools to provide directions and other details to help visitors reach the correct meeting place on time.
  • University campuses. Educational institutions can use a VMS to secure their facilities and allow only administrators and professors to access sensitive areas.
  • K-12 education. Schools can provide name badges to students and ID cards with the institution’s logo to faculty. This enhances transparency among faculty and students and ensures strangers and unauthorized people do not trespass into the school premises.

Examples of Visitor Management Software

  1. Proxyclick: A fully customizable VMS that helps you get rid of sign-in books. Enables you to create long-lasting connections with your contractors and visitors, and provide them with a positive impression of your company. Makes the visitor management process more efficient. Key features include: watch lists, user permissions, safety checks, custom reports, and VIP alerts.
  2. SwipedOn: Ideal VMS for organizations and businesses of all sizes. It has a professional look and can help your company innovate and transform your reception, streamline your visitor check-in/out process, track the movement and time of your employees, and enhance communication among your staff. Employees can just swipe a finger to clock in and out of work. The evacuation feature enables you to perform roll calls during emergencies.
  3. Teem: A popular conference room and meeting management tool. Enables you to schedule and track gatherings in campuses, buildings, and floors. Plus, it gives you the ability to manage and control aspects like individual room displays. Teem secures your data and ensures that it is protected from system vulnerabilities and threats.
  4. TheReceptionist: A cloud-based VMS designed exclusively for iPad devices. It enables companies to import their staff members’ contacts and manage visitor logs. Provides an automated guest log-in interface that visitors can use to pre-register their details. You can identify the visitor’s purpose of visit, the employees they meet, and their check-in and check-out time.
  5. WhosOnLocation: An employee, contractor, and visitor sign-in platform that comes with an evacuation management module. This cloud-based software enables businesses to oversee visitors who enter and exit both outdoor and indoor facilities. It is an ideal software for schools, remote offices, construction sites, and manufacturing plants. Top features include identity management, asset management, and VIP management.
  6. Greetly: A receptionist kiosk designed for iPads. It makes visitor management quicker and more efficient by directing guests to the right department, office, and person. The host is informed of the guest’s arrival via text, email, or phone. Your company can save the cost of employing a live receptionist as Greetly can receive any visitor type, including professional visits, food delivery, mail, and more.
  7. Envoy: A visitor sign software for iPad devices. Enables you to welcome your guests warmly and give them a good impression of your company. All signing processes are paperless. Envoy provides a mobile app for Android and iOS named Envoy Passport that provides all the info you need and helps you share it with your team members. Finally, you can customize the sign-up screen with your branding elements.
  8. VisiPoint.  An easy to use visitor management software designed with companies, schools, and healthcare facilities in mind. The solution provides robust tools to automate and streamline visitor management, thus enabling organizations to cut admin workload and enhance site security.

Types of Visitor Management Software

  • Computer visitor management system. Utilizes a computer network to record and monitor visitor info. It eliminates the drawbacks of a pen and paper system. You can check visitor ID against local, national, and in-house databases for potential security issues.
  • Visitor management software as a service (SaaS). SaaS VMS for the real estate sector allows managers and landlords to remotely monitor and control access rights. They don’t need to give physical keycards and keys to new tenants. SaaS VMS for business offices enables building managers to automate the reception area and save costs and improve security. The latest SaaS VMS solutions are tablet-based.

Key Features of Visitor Management Software

  • Embedded database. A VMS stores all visitor data locally in an embedded database. This means you don’t need to set up pre-registration tools or make connections with third-party database systems.
  • Notifications. After a guest checks in, the solution notifies the staff member they have come to meet.
  • Visitor tracking and reporting. The software retains info about visitors such as arrival and exit time and duration of a visit. This data can be used to identify the location of a visitor and to generate reports on attendance, among other purposes.
  • Electronic documents. Your company can ask guests to digitally sign documents during check-in such as a non-disclosure agreement to safeguard confidential corporate info.
  • ID scanning and badging. Guests can their business card or other photo ID during check-in. A VMS can quickly print a name tag to give visitors access to the right place in a building.
  • Self check-in. Visitors can self-register by utilizing a smartphone or tablet kiosk when they enter the building. These interfaces can be customized with special instructions and company logos.
  • Pre-registration. You can use a VMS for pre-registration and email guests before their visit. These emails can provide the date, time, parking info, directions, and other useful details to help guests reach their meetings quickly.
  • Visitor screening. A VMS screens guests against online or local watch lists. For instance, day care centers and schools utilize a VMS to alert security agents if a registered sex offender tries to enter the premises.

Benefits of Visitor Management Software

  • Enhances security. VMS is used to complement access control and building security systems. Companies can improve their security while saving costs as they don’t need to invest in added physical security units or install CCTV.
  • Boosts productivity. You can utilize a VMS to pre-register a large group of visitors using an online module. This means they don’t have to line up in your lobbies for registration which saves a lot of time for your employees.
  • It is fast and accurate. Scanning of visitors’ driver’s license, business card, or other ID auto-populates your company’s VMS database accurately and quickly.
  • It is dependable. In case of hazards or emergencies inside the premises, a VMS can inform your security officials about visitors and guests who are within the building.
  • It saves money. A VMS automates and streamlines visitor registration which reduces the cost of processing each visitor. In addition, security breaches are eliminated which also saves expenses.
  • It is flexible and scalable. A quality VMS is scalable and flexible allowing you to easily customize the solution for your growing needs. The vendor will be able to service and update the system to meet your growing business demands.

More self-service. VMS is enabling businesses to use modern methods like QR codes on a smartphone, tablets, and kiosk in the lobby which are similar to airport check-ins. Now, the receptionist does not have to do work such as taking pictures, scanning driver’s license, etc. Visitor self-service allows businesses to save costs as a single receptionist can manage multiple buildings via video displays and network links.

A wider range of IDs. VMS enables you to provide a wider range of IDs such as mobile credentials, emailing QR codes, or a standard temporary badge. This speeds up the process and when the guest arrives they have been pre-vetted and their credential is ready.

Potential Issues

Time vs data. Companies that use a pen and paper system for visitor registration and management end up spending a lot of time on this process especially if there is a big group of guests. The security officials may not be able to record visitor details accurately given the lack of time. The solution is to invest in a good VMS that enables your security team to quickly capture visitor credentials and record them for future use.

Not verifying credentials. Your company’s receptionist or security official may not able to detect outdated or invalid IDs presented by visitors. A VMS solves this issue as it checks guest credentials against an embedded database as well as local and online watch lists to ensure potentially dangerous people are prevented from entering your company’s premises.

How Do Digital Visitor Management Systems Work

When a visitor arrives at the lobby, they are signed in using a computer instead of the manual visitor book. Their names and details are entered into the computer, and a photo of the visitor is taken. The receptionist then asks the visitors to sign documents digitally, before printing temporary badges for them. 

Once this is done, the VMS  sends automatic alerts to the host (employee in the workplace) to inform them about the visitor’s arrival. This quashes the element of surprise and enables the employee to know who to greet in the lobby. Alternatively, the visitor can be directed to the right office, depending on the purpose of the visit. 

Once the meeting is over, the visitor returns the badges to the front office staff. They are signed out using the computer, and that’s all. The VMS keeps accurate records about each visit, including the name of the visitor, office visited, and the time spent in the workplace. As the manager, you can retrieve, sort, and analyze visitor data for a specified period of time, day, or month.

Does your Organization Need a Visitor Management System?

You should consider implementing a visitor management system if:

  • You want to keep records of your visitors.
  • It’s becoming tedious and ineffective to manage visitors using paper sheets.
  • You want to enhance workplace security.
  • You want to track how much time visitors spend on site.
  • You want to monitor multiple workplaces or sites at once.

List of Visitor Management Software Companies

Order by:

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  • Newest
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  • User Score
Product name:
Category:
Smart Score:
Price:
User Satisf.
User reviews:
Archie reviews

Archie

Visitor Management Software
8.6
$159
96%
HSI Donesafe reviews

HSI Donesafe

Visitor Management Software
8.6
By quote
-
Castit reviews

Castit

Visitor Management Software
8.0
€19
94%
FMS:Visitor reviews

FMS:Visitor

Visitor Management Software
8.6
by quote
97%
Qwaiting reviews

Qwaiting

Visitor Management Software
8.0
$199
94%
SmartLobby reviews

SmartLobby

Visitor Management Software
8.0
$19
95%
Timecloud reviews

Timecloud

Visitor Management Software
8.0
By quote
94%
Wellcome reviews

Wellcome

Visitor Management Software
8.0
$49
99%
NexAEI VisMate reviews

NexAEI VisMate

Visitor Management Software
8.0
Free
95%
MyLobby reviews

MyLobby

Visitor Management Software
8.0
By quote
87%
Digicuro reviews

Digicuro

Visitor Management Software
8.0
By quote
100%
Lead Forensics reviews

Lead Forensics

Visitor Management Software
8.2
By quote
97%
VersionX EntryPoint reviews

VersionX EntryPoint

Visitor Management Software
8.0
By quote
89%
Acobot reviews

Acobot

Visitor Management Software
7.8
$9
-
piLOBI reviews

piLOBI

Visitor Management Software
8.0
$9.99
-

Things to consider when you invest in a SaaS

Pricing details are a vital consideration when you evaluate SaaS vendors. Ask the provider if they offer price protection and contractual flexibility. “Shelfware” has become a major concern in SaaS licensing as clients end up shelling out for more than they need. Plus, to get pricing predictability, buyers are forced to subscribe to long-term contracts. Make certain you don’t get saddled with long-term licensing and get locked in for a long time with a single provider. Ask about easy exit policies that allow you to move on to another provider if you are not happy with the services provided by the current one. Select a provider that offers a handy standard annual termination facility as well as long-term cost protection.

Another important element to consider is whether the cloud vendor meets compliance and security requirements. Your firm is accountable to employees, consumers, business partners, and regulators. Therefore, you should choose a vendor that has adopted a technically sound and comprehensive security system. Map your security control needs such as availability, integrity, confidentiality, privacy, and accountability to the vendor’s capabilities. Ask the potential provider about the practices and systems they use to protect your sensitive data. Do they meet general as well as industry-specific compliance and security regulations? Do they offer special measures to meet the unique security needs of your particular industry? Get satisfactory answers to these questions before you make the investment.

Frequently asked questions about Visitor Management Software

What is the best visitor management software?

The best visitor management software is VisiPoint, an easy-to-use platform for businesses of different sizes. Looking under the hood of this solution you’ll realize that it thrives through the use of revolutionary technologies. 

For example, the visitor sign-in tool modernizes your front office staff to deliver exceptional service. Visitors don’t have to queue to sign in and get access to the workplace because the process is easy, fast, and efficient. Moreover, visitors can be allowed to sign in and out using an RFID access card. 

VisiPoint also allows you to print visitor badges with their information, photo, and level of access for instant identification. The best part is that VisiPoint collates all the details of everyone who is signed in, staff attendance lists, and contractor timesheets on a single dashboard. Plus in case of an emergency,  you can quickly access an evacuation register from any device.

What are the benefits of visitor management software?

Here are the main benefits of visitor management software: 

  • Delivers exceptional visitor experience. Visitor management software expedites visitor check-in and check-out. There are no queues because scanning of crucial documents such as business cards, ID, and driver licenses is pretty fast. 
  • Heightens security. In addition, the platform helps you know who is in your workplace or community as well as when and why they are there at any given time. Moreover, some systems are designed to help security guards to keep track of the pattern of suspiciously looking visitors. 
  • Increases employee productivity. VMS takes the manual work off the shoulders of your front desk staff and the security guard. This saves time and allows everyone to focus on tending to visitors and handling other mission-critical tasks.
  • Saves money. Most importantly, by taking the manual process out of the picture, visitor management software helps save money. For example, when the registration, check-in and check-out processes are automated, the cost of processing visitors is slashed.
What are the features of visitor management software?

To deliver the aforementioned benefits, a visitor management software should have the following key features: 

  • Visitor tracking. An important feature that helps you, the security guards, and the front desk staff to keep an eye on every visitor. 
  • Visitor screening. Flag unwanted visitors and criminals before they gain access to your workplace or community. The platforms screen each guest against a universal watch list. You’ll instantly know if a visitor has been in the books for any wrongdoing.  
  • Pre-registration. Cloud-based solutions enable you to pre-register visitors for scheduled meetings or interviews. You can send visitors email with details such as the directions, date and time of the meeting, and parking info early on to help them plan better. 
  • Badge printing. Some VMS come as a complete stack and so they include scanners and printers to simplify the check-in and check-out process. They enable you to print visitor badges with details such as the name, level of access, and the photo of the visitor.
What is the easiest visitor management software to use?

If you want to manage visitors and have qualms about the IT skills of your security guards and front desk staff, fret not. There are numerous solutions that can help you bypass this hurdle and manage visitors with ease. Here are some of the easiest visitor management software you should try:

  • VisiPoint. This is an easy to use visitor management solution that replaces the traditional paper visitor book at your front office or check-in points. Whether you own a school, company, or a healthcare facility, VisiPoint will automate the visitor management process. The best part is that it’s easy to use for the front desk staff and your security guards. 
  • LobbyTrack. A reliable platform that enables you to manage visitors in the best way possible. It provides all the tools you need to pre-register, sign in, track, manage, and sign out visitors. Lobbttarck is designed for ease of use by visitors, front desk staff, and guards in mind. 
  • iLobby. The best thing with iLobby is that it automates all the aspects of the visitor management process from screening, authenticating, and monitoring. This way, it simplifies the entire process for everyone including your front desk staff, visitors, and the security guards.
What is a good free visitor management software?

If you are getting started with visitor management, you can make the transition more seamless and cost-effective. Try the following visitor management solutions, they all have a free plan for small businesses and startups. 

  • Envoy. A robust visitor management software that provides a free plan designed for small businesses with basic front desk needs. With the plan, you can manage unlimited visitors and send email notifications.
  • Lobbytrack. If your workplaces receive less than 100 visitors every month, Lobbytrack has a plan to get you started at no cost. The platform is tailored for small workplaces and it allows the front desk staff to capture visitor photos and print badges. Besides, it allows you to have unlimited hosts and unlimited contracts. 
  • iLobby. A secure enterprise visitor management software that enables government, banks, international airports, and Fortune 500 companies to manage visitors in their building. iLobby offers a free plan that grants access to a trimmed-down set of tools. You have access to the iPad app, custom branding, dashboard, and analytics. Moreover, the solution allows you to process legal documents, but you can have only one admin and manage visitors in a single location.
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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