Best Medical Practice Management Software in 2025

Medical practice management software (PMS) helps to improve the efficiency and productivity of clinics and hospitals, and enables them to get faster disbursements from health insurance companies. But it can be a difficult task to do informed comparisons to select the best among the many medical practice management tools out there. To make your job easier, we detail the important features you should consider in your search.

The best medical practice management software providers often offer a free trial or demo to help prospective buyers familiarize themselves with the tools before they decide to invest their money. We recommend you visit the websites of the following PMS platforms to check the possibility of registering for a free trial or at least a demo: Prime Suite, eClinicalWorks, and Centricity. These programs have been given high rankings in our medical practice management software reviews that you can read to get a comparison of their offered features. 

Medical practices of all sizes can benefit from a PMS system. All they need is a basic computer network and a reliable internet connection. Small- and medium-sized practices can integrate it with their daily workflows, while large practices can utilize the software to maintain voluminous databases that have unlimited amount of records. This can help them to save the expenses of investing in big storage systems to manage patient records.

• Hospitals and Health Institutions – Large medical organizations need medical practice management to handle all the complex parts of your operation. Administrators should be able to manage staff, financials, services, and more in one place.
• Clinics and Small Practices – Modern PMS are now available to smaller practices. These are designed for smaller teams and specific specializations. Additionally, it should be customizable to fit your specific workflow.
• Doctors and Health Professionals – Medical professionals with their own practices can also use PMS to manage various parts of their business. Typically, they have very limited staff, so a robust platform makes it easy to handle clerical and financial aspects, along with the practice.

• Prime Suite: An integrated PMS and electronic health records (EHR) software solution for outpatient providers. It offers EHR content for greater than 40 specialties as well as over 4,000 customizable clinical templates. Prime Suite can be used as a server- or web-based software platform. The suite supports clinical documentation with specific templates for specialties as well as primary care.
• eClinicalWorks: An integrated suite of PMS, EHR, analytics, care coordination, population health, telemedicine, and patient engagement solutions. It can be deployed on premise or in the cloud. Patients can check in via a kiosk, use the mobile app, book appointments on the web, and get automated reminders. Clinicians can record notes using templates, touch, or speech.
• Centricity: A product from GE Healthcare. It is an integrated platform for financial and clinical management in medical clinics and hospitals. The product offers a full set of features for electronic medical records (EMR) and practice administration. Key features are a wide set of integrations and robust reporting tools for clinical outcomes.
• NextServices: A healthcare technology and management company that works with solo practices as well as Fortune 500 enterprises. It offers solutions for health IT, consulting, billing, and electronic health records (enki EHR). The company’s goal is to make healthcare delivery easy for all stakeholders. It works closely with healthcare professionals to improve its products and solutions.

Medical practice management tools are mainly available in four varieties:

• Desktop PMS. Only a single user can work on this type on a single computer. Therefore, it is not suitable for large medical practices.
• Client-server PMS. The medical practice uses a server that has pre-installed management software. Staff members can access the software through a computer network. Though it accommodates multiple users, the drawback is high cost.
• Web-based PMS. Ideal for practices that operate from multiple locations. Users can have access to the latest information that is updated in any location. Another advantage is that you can access data from anywhere, anytime using a mobile device.
• Mobile PMS – Most practice management applications are also available in mobile forms. This allows administrators to access relevant information anywhere. The accessibility ensures that you can manage the hospital’s operations at any time.

• Customizable security access. Administrators can allow access to information based on user role.
• Card scanner interface. Use it to swipe insurance cards and reduce the risk of fraud.
• Practice reporting. Generate reports based on customizable parameters like ICD codes, scheduling, and billing.
• Patient demographics. You can record and verify patient demographics with insurance providers.
• Automated reminders. Send automated reminders via SMS or email to your patients to help them remember their appointments, which minimizes no-shows.
• Customized patient scheduling. Color coded scheduling to show the appointment provider, time, and duration.
• Code sets. Allows you to include the Common Procedure Coding (CPT) system, the Healthcare Common Procedure Coding System (HCPCS), and the searchable and updated International Classification of Diseases (ICD) code sets.
• Claim tracking. You can track different claims across the revenue cycle.
• EHR integration. Integrate the PMS with an EHR solution for improved record management.
• Automated medical billing. Automates medical billing and the verification of insurance eligibility and coverage in real-time.

Chiropractors, therapists, specialists, general physicians and other medical professionals can use a PMS system to manage online billing, handle electronic health records, and track patient data. Other benefits include:

• Integrated system for updated information. You can manage the billing and insurance process, and keep patient information updated. Mistakes are minimized as the platform can auto-update and self-correct errors in the data.
• Streamlined processes. A quality PMS system can maintain relevant patient records online and allow users to easily search EHR documents. Plus, they can process account receivables and insurance claims, record patient demographics, track different processes, and generate progress reports. These features can enable medical professionals to provide treatment to more patients.
• Save money and time. PMS reduces the time needed to gather and verify patient documents. Medical practices can utilize this time for important tasks. Plus, they can save money by using free online PMS solutions that can serve to improve their process efficiency.
• Fast reimbursement. Medical billers and coders can quickly search claim advice reports, remittance reports, insurance info reports, and others. PMS helps medical practices do away with paperwork and enables billers to process reimbursements faster as they can quickly track patient records, finalize daily billing, and classify accounts receivables.

• Patient portals. Both medical practices and patients are going digital. Top PMS and EHR solutions integrate with or offer HIPAA-compliant websites where patients can read their health records and physician notes, and also send communications to the clinic or hospital.
• Telemedicine is booming. Transparency Market Research predicts that the worldwide video telemedicine market will grow to more than $1.6 billion by 2020. This is because telemedicine offers a host of benefits such as: providing flexibility to healthcare providers, enabling seniors to stay at home longer, minimizing the cost of healthcare, and providing treatment to homebound and remote patients. The popularity of wearables is also contributing to the growth of telemedicine as these devices can collect health data that can be forwarded to doctors and medical specialists for evaluation.  

• Adaptability. A main issue with PMS solutions is they are hard to customize. Most systems were created for internal medical practices and therefore are not suitable for physical therapists, mental health practices, and dermatologists as well as for specialties such as orthopedics, oncology, and cardiology. The solution is to invest in a product that is built for your specialty. Or, you can do even better by purchasing a system that you can easily customize for your specific needs.
• Standard reporting. Older PMS solutions offer only standard reports. You can’t generate custom reports that show only important items, and you can’t export information to Excel to analyze problem areas. Therefore, invest in a modern platform that offers flexibility and enables you to create custom reports for your needs as well as drill down into the data to get insights on the causes of problems.

While medical practice management and electronic health record applications occupy the same industry, these two types of platforms have very different functions. It is easy to get confused between the two, as they are both used by hospitals and other medical institutions.

A medical practice management software, also known as PMS, is often used to manage the daily operation of medical organizations. It includes features that bridge clinical and clerical work, which are both essential for a hospital to function. These include patient scheduling, medical billing, procedure compliance, diagnosis documentation, and more. While some modern PMS can capture patient information, these are usually not as extensive as an EHR. Medical practice management applications are geared towards running the business side of the hospital.

On the other hand, an electronic health record platform deals with collecting and storing patients’ medical information. It includes detailed medical history, consultations, laboratory results, diagnosis, and other medical information. It is used throughout the medical life cycle of a patient, especially during treatment.

Your budget will definitely determine your practice management software options. However, this does not mean you have to sacrifice the key features that you need. Furthermore, you should be on the lookout for the following features:

• Usability – It is important to consider the ability of your staff to adapt to a new system. This means a thorough consultation with various stakeholders. You need to determine the existing workflows and how a PMS can improve them.
• Applicability to Various Specialties – You also need to consider the practices in your health institution as they have their unique nuances. As such, your desired medical practice management software should be optimized and designed for your organization’s specialties. For example, a dermatologist’s needs are different from those of a surgeon’s.
• Reporting and Analysis – The platform should provide you with proper analysis and presentation of data. Medical institutions are dynamic and complicated businesses. That said, you’ll need a PMS with the right reporting capabilities. It should allow you to identify financial and operational opportunities and problems.
• Training and Support – Every system has a learning curve. This means the service provider should offer training options for your staff to minimize errors when using the app. Additionally, the vendor should provide support services just in case you encounter issues that may affect your operation.