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Jenny Chang

Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

39 Key ERP Statistics: 2019 Analysis of Trends, Data and Market Share

39 Key ERP Statistics: 2019 Analysis of Trends, Data and Market Share

ERP software is unmistakably one of the most useful platforms that a company can invest in. However, it is important to note that there are many factors that can make your ERP implementation succeed or fail. One of these is having a clear picture of the industry and trends that are shaping and influencing ERP software […]

List of 20 Best Cybersecurity Software Companies in 2019

List of 20 Best Cybersecurity Software Companies in 2019

What is the best cybersecurity software company? The best cybersecurity software company is Zoho Corporation. Zoho harnesses the knowledge acquired from its myriad business and productivity solutions to recognize how vulnerabilities could undo the power of other software solutions without proper security coverage. The result is a wide range of cybersecurity solutions that provide the […]

Best Project Management Books To Read In 2019

Best Project Management Books To Read In 2019

What is the best project management book? The best project management book is PMI’s PMBOK, that is, if we go by a comprehensive “body of knowledge” for professional terminologies and industry guidelines. If we talk about understanding leadership-relevant truths that have withstood time, nothing comes close to Sun Tzu’s Art of War, which is as […]

20+ Essential POS Statistics: 2019 Analysis of Trends, Data and Market Share

20+ Essential POS Statistics: 2019 Analysis of Trends, Data and Market Share

POS software is indispensable for retail, e-commerce, and restaurants of today. For entrepreneurs and business owners, it is crucial that you have a firm grasp of the current key trends in POS software to help you leverage such insights in your purchase decision and, ultimately, to gain a competitive edge in your market. To help […]

12 Best POS Apps To Consider For Your Business In 2019

12 Best POS Apps To Consider For Your Business In 2019

What is the best POS app? The top POS software is Toast, given the features and functionalities that it offers. It is perfectly suited to all manners of restaurants in the U.S., helping them boost revenue by streamlining processes and improving services. It comes with stock and booking management, along with online ordering features. Powerful […]

12 Best Ecommerce Platforms for Small Business for 2019

12 Best Ecommerce Platforms for Small Business for 2019

What is the best ecommerce platform for small business? The best ecommerce platform for small business is Wix. Wix lets you design stunning webstores in minutes, and it provides the tools that you need to run your ecommerce business smoothly. You can import product catalogs from any source, go online and start selling right away […]

What is Compliance Management Software? Analysis of Features, Benefits and Pricing

What is Compliance Management Software? Analysis of Features, Benefits and Pricing

What is compliance management software? Compliance management software is a business system that centralizes, consolidates, automates and streamlines processes, files and communication relevant to an organization’s adherence to meeting government and professional standards and regulations required in their industry. This type of software helps you manage risks, deploy an optimized workflow and empower staff with […]

Best 15 Online Grammar and Punctuation Checker Tools 2019

Best 15 Online Grammar and Punctuation Checker Tools 2019

What is the best online grammar and punctuation checker tool? The best online grammar and punctuation checker tool is Grammarly. Trusted by millions of users to enhance their writing, this simple, yet robust grammar solution uses advanced AI technology to help you compose direct, clear, and error-free text. It also helps improve writing style and […]

Guide to AI-Powered Customer Service

Guide to AI-Powered Customer Service

The trend in customer service has revolved around artificial intelligence, and this sophisticated technology is predicted to take over 85% of customer service by 2020 (Forbes.com). This sophisticated technology has been trusted by various organizations to take their customer service experience to the next level. In this article, we will delve into how AI works […]

Pros & Cons of PayKickstart: Analysis of a Leading Shopping Cart Software

Pros & Cons of PayKickstart: Analysis of a Leading Shopping Cart Software

Cart abandonment is a reality that’s impossible to solve as there’s no guarantee that even an engaged consumer will always make a purchase. It can, however, be curtailed by observing practices that help increase the likelihood of closing a sale—such as integrating down-selling, offering free shipping, etc.—and by using a shopping cart solution that does not only […]

Pros & Cons of YouScan: Analysis of a Leading Social Media Monitoring Software

Pros & Cons of YouScan: Analysis of a Leading Social Media Monitoring Software

What are the pros and cons of YouScan? The pros and cons of YouScan are centered around its AI-powered image recognition technology that levels up your ability to execute real-time reputation management. Where before you can only track shoutouts and replies to arrest potential issues that can harm your brand or amplify positive mentions, YouScan […]

20 Best POS Systems for Sales for 2019

20 Best POS Systems for Sales for 2019

What is the best POS system for sales? The best POS system for sales is Toast POS, which offers an extensive package by providing U.S.-based restaurants with both software and hardware needs. It offers a special handheld device and integrates with multiple third-party software to effectively boost sales and engage customers in new ways. The […]

20 Best Accounting Software for Retail in 2019

20 Best Accounting Software for Retail in 2019

What is the best accounting software for retail? The best accounting software for retail is QuickBooks Enterprise. It gives you the entire core accounting functionalities that QuickBooks is known for plus the features and flexibility you need for your retail business such as managing and reporting on your finances, monitoring sales orders and controlling inventory. […]

20 Best Employee Monitoring Software for 2019

20 Best Employee Monitoring Software for 2019

What is the best employee monitoring software? The best employee monitoring software is Tanda. It goes beyond employee surveillance but also covers related areas to help you consolidate relevant processes. It automates new-hire onboarding, attendance tracking and streamlines payroll processing. Other key features include a time clock, mobile apps and leave-shift management. Employee monitoring is […]

20 Best Video Editing Software of 2019

20 Best Video Editing Software of 2019

What is the best video editing software? The best video editing software is Final Cut Pro which gives you a powerful platform complete with state-of-the-art tools that can handle simple or complex video projects. You also get the assurance of world-class quality and support from this Apple product. If you think only studios that make full-length […]

How Cloud Communication Helps Small Businesses Compete With Big Enterprises

How Cloud Communication Helps Small Businesses Compete With Big Enterprises

How does cloud communication help small businesses compete with big enterprises? The emergence of cloud-deployed systems has to some extent leveled the playing field when it comes to business communication. Cloud computing has made it possible for even brick-and-mortar and mom-and-pop stores to enjoy the benefits of modern communications technology without having to resort to […]

Best 20 Content Marketing Software of 2019

Best 20 Content Marketing Software of 2019

There are plenty of methods to catch the attention of your target audience. Among the most efficient ways is through the use of content. By educating them about your products and services, rather than relying on ads or aggressive sales pitches, you can build your brand’s credibility, increasing more leads and conversions. However, planning your […]

Features That Every Restaurant Management System Must Have

Features That Every Restaurant Management System Must Have

A restaurant management system is a collection of tools and software that helps you operate your food business – Restaurant, Bar, Bakery, Cafe, Cloud Kitchen, or Delivery business. It has a POS (Point of Sale) system as a central unit. Along with tools that help build your online presence, take online orders, accept table bookings, […]

VoIP Phone System for Small Business: Guide for Small Office Owners

VoIP Phone System for Small Business: Guide for Small Office Owners

With the cord cutting revolution going on full throttle, it is becoming more and more common to choose software solutions over cable connections. One such example of this is the increasing usage of VoIP software among businesses. Built for flexibility and convenience, these platforms offer a full range of features that will allow you to […]

What Are The Best Learning Management Systems For Schools?

What Are The Best Learning Management Systems For Schools?

Are you looking for the right learning management system (LMS) for your school? Getting the most robust solution may be your first instinct, but that usually isn’t the best way. LMS software solutions are wide and varied. For one, some LMS are targeted at corporate training, which you want to tick off the list if […]

Top 10 Alternatives to ExpressVPN: Analysis of VPN Services

Top 10 Alternatives to ExpressVPN: Analysis of VPN Services

As online security threats continue to worsen, safety concerns among today’s billions of internet users also further escalate. Fortunately, there are reliable online security solutions now available to everyone, particularly those provided by Virtual Private Networks (VPNs). A good example of a VPN is ExpressVPN. For a long time, it has been one of the […]

¿Qué es el Software CRM? Análisis de las Funciones, Tipos y Precios

¿Qué es el Software CRM? Análisis de las Funciones, Tipos y Precios

¿Qué es el software CRM? La definición corta es que el software CRM es un sistema que le permite fomentar relaciones con clientes y proyecciones para impulsar las ventas o mantener la rentabilidad a largo plazo. También agrega flujos de datos de clientes para aflorar conocimientos que te ayudan a tomar mejores decisiones empresariales. A […]

15 nhà môi giới quyền chọn nhị phân phổ biến của năm 2018: Ai mới là tốt nhất?

15 nhà môi giới quyền chọn nhị phân phổ biến của năm 2018: Ai mới là tốt nhất?

Hedging (Tự bảo hiểm) có thể là điều phức tạp đối với nhiều người và các công cụ truyền thống thì khó tiếp cận, thậm chí là ngoài tầm với. Đó là lý do vì sao khi Ủy ban Chứng khoán và Giao dịch Hoa Kỳ phê duyệt quyền chọn nhị phân vào năm 2008, các […]

How to Interview Someone in 5 Easy Steps – The Ultimate Guide for Employers

How to Interview Someone in 5 Easy Steps – The Ultimate Guide for Employers

Behind every strong company is a talented and engaged workforce. Hence, recruitment is one of the most critical practices to ensure a company not only remains healthy and thriving but it drives its course to growth and success. With the continually changing and evolving nature of recruitment like any other aspect of running a business, […]

Keys to Successful CMMS Software Implementation

Keys to Successful CMMS Software Implementation

It is often said that a product is only as good as how well it is used. Nothing is truer than when it comes to implementing Computerized Maintenance Management Software (CMMS) systems. While today’s CMMSs have become a household name in the facility management world, its growing appeal to companies spanning across a broad range […]

Customer Experience Strategy: The Ultimate Guide On How To Improve It

Customer Experience Strategy: The Ultimate Guide On How To Improve It

Do you know what can set you apart from the competition? A deal may come to mind easily—lower pricing or more features, maybe—but you’re barely scratching the surface here. Dig deeper and you’ll see why customers prefer and keep coming back to a particular company: they have a positive experience with it.

What is the Best Team Collaboration Tool: Microsoft Project, Trello, or Jira?

What is the Best Team Collaboration Tool: Microsoft Project, Trello, or Jira?

Team collaboration software solutions have changed the way companies tackle their projects and daily tasks by streamlining and optimizing operations. With tools that help project managers, entrepreneurs, and other professionals get complete visibility over their workload and schedule, these platforms are surely great additions to any company’s collection of business systems. The only question now […]

20 Best Website Builder Software Platforms for 2019

20 Best Website Builder Software Platforms for 2019

Today’s website development is increasingly a DIY project, thanks to SaaS website builders and their affordable pricing. The trend especially benefits small businesses that have come to realize the vast benefits that websites offer in terms of marketing. In fact, a survey conducted by The Manifest revealed that 91% of small businesses were planning to make their […]

How to Grow Your Business With Lead Generation

How to Grow Your Business With Lead Generation

We have discussed the 8 proven ways to nurture leads and increase sales to help you convert those leads in your sales funnel to paying customers. Additionally, we have walked you through the 7 best practices to optimize your conversion forms to get more leads, which leaves us with yet one of the most important […]

The 21 Best Online Survey Builder Tools for Businesses and Education

The 21 Best Online Survey Builder Tools for Businesses and Education

What is the best online survey builder tool for businesses and education? The best online survey builder tool for businesses and education is Qualtrics Research Core. The application simply gives you a slew of survey tools that work whether you need data for your research labs or for your next marketing drives. An AI engine […]