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Jenny Chang

Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

Number of Smartphone Users Worldwide in 2019 & 2020: Demographics, Statistics, Predictions

Number of Smartphone Users Worldwide in 2019 & 2020: Demographics, Statistics, Predictions

How many smartphone users are there in the world? There are over 3 billion smartphone users in the world, two-thirds of which own Android-powered devices. There were 1.517 billion smartphones sold by the end of 2019. The increase is 88% over a ten-year period. However, there was a slowdown with smartphone sales in 2018, signifying […]

Pros and Cons of Kechie ERP: Analysis of a Leading ERP Software

Pros and Cons of Kechie ERP: Analysis of a Leading ERP Software

What are the pros and cons of Kechie ERP? The pros and cons of Kechie ERP are evident in its next-generation, cloud-first ERP features. The cloud-based ERP software streamlines all of your business processes while automating repetitive tasks. Even as the platform can be overwhelming at first, it promises to run your businesses efficiently and […]

Top 3 Procurement Software: Comparison of Tradogram, TradeGecko, and Procurify

Top 3 Procurement Software: Comparison of Tradogram, TradeGecko, and Procurify

What is the best procurement software? The best procurement software is Tradogram, a cloud-hosted solution with features that allow you to easily track your spending and organize your suppliers’ list to see who among them are reliable. There are also tools to help you increase the odds of negotiating better deals. Manual handling of procurement […]

Pros & Cons of Sevocity: Analysis of a Top EHR Software

Pros & Cons of Sevocity: Analysis of a Top EHR Software

What are the pros and cons of Sevocity? The pros and cons of Sevocity in mind, you’ll find the system able to accommodate a wide range of specialists in one platform. The EHR software also features unlimited and deep customization based on your requirements. Some may notice its lack of quick integration, but its bi-directional […]

Pros and Cons of Toast Payroll: Analysis of a Top Payroll Software

Pros and Cons of Toast Payroll: Analysis of a Top Payroll Software

What are the Pros and Cons of Toast Payroll? The pros and cons of Toast Payroll are apparent in its custom design that’s specific for restaurants. The payroll platform aims to increase efficiency by automating processes in food businesses. While its integration with other platforms requires technical knowledge, it partnered with providers to give assistance. […]

Top 3 Employee Monitoring Software: Comparison of Time Doctor, InterGuard, and Kickidler

Top 3 Employee Monitoring Software: Comparison of Time Doctor, InterGuard, and Kickidler

What is the best employee monitoring software? The best employee monitoring software is Time Doctor. It combines various features to ensure the productivity of employees in the office or remote work. It includes time tracking, automated screenshots, web, and app usage. It also integrates productivity tracking tools such as chat monitoring, GPR tracking, webcam shots, […]

Top 3 Email Marketing Software: Comparisons of HubSpot Marketing, vCita, and Wix Shoutout

Top 3 Email Marketing Software: Comparisons of HubSpot Marketing, vCita, and Wix Shoutout

What is the top email marketing software? The top email marketing software is HubSpot Marketing because of its advanced email marketing functions such as A/B testing and workflow automation. Moreover, it includes other digital marketing capabilities, such as social media and CRM integrations. It also has a highly configurable, end-to-end interface that makes it ideal […]

Top 3 Social Media Management Software: Comparison of HubSpot Marketing, monday.com and Zoho Social

Top 3 Social Media Management Software: Comparison of HubSpot Marketing, monday.com and Zoho Social

What is the best social media management software? The best social media management software is HubSpot Marketing because of the powerful Social Inbox feature that lets you schedule posts, monitor social mentions, and generate out-of-the-box social reports. It also enables marketers to connect with people who care about their brands and measure social ROI. There […]

How to Create a Customer Satisfaction Survey

How to Create a Customer Satisfaction Survey

What to ask in customer satisfaction surveys? What you ask in customer satisfaction surveys should be specific and measurable questions on how customers feel about your support or product at every touchpoint. That way, you can make informed business decisions or gain actionable insights into your service efforts. Understanding your customers’ sentiments is the first […]

15 Latest Sales Trends & Forecasts for 2020 You Should Know

15 Latest Sales Trends & Forecasts for 2020 You Should Know

You can’t travel to the future to find out what’s the next big thing in sales, go back in time, and pull the rug from under your competition. However, you can do the next best thing: take to heart the hottest sales trends today and use them to your advantage. For example, nobody expected the […]

20 New HR Trends & Predictions for 2020 You Should Be Thinking About

20 New HR Trends & Predictions for 2020 You Should Be Thinking About

The march of technology seems unstoppable, but human resource teams don’t have anything to fear. HR trends indicate that HR experts will continue to have plenty of work to do in the coming years. As long as businesses employ humans, HR will remain crucial in boosting employee engagement and supporting continued business growth.  We’ve gathered […]

10 Top Analytics Trends & Forecasts for 2020 You Should Be Thinking About

10 Top Analytics Trends & Forecasts for 2020 You Should Be Thinking About

Advances in data analytics are changing the way business is done. Analytics trends suggest that our reliance on these technologies—including the best data analytics software—will only grow in the coming years. Data analysts and businesses continue to collaborate on making use of data better, easier, and more efficient. As 2020 draws near, these 10 data […]

Top 3 Appointment Scheduling Software: Comparison of Acuity Scheduling, vCita Online Scheduling and SimplyBook.me

Top 3 Appointment Scheduling Software: Comparison of Acuity Scheduling, vCita Online Scheduling and SimplyBook.me

What is the best appointment scheduling software? The best appointment scheduling software is Acuity Scheduling. It has a flexible availability manager, which lets you block time slots or days on your calendar. With it, you can accept appointments around the clock. It also helps you increase bookings by integrating with Facebook, Instagram, as well as […]

5 Reddit Trends for 2020: Current Predictions You Should Know

5 Reddit Trends for 2020: Current Predictions You Should Know

Can a website with a simplistic UI comprised of conversations and shared links ever make it big? Reddit is a conclusive proof that it can. Since its foundation in 2005, the platform has become one of the biggest social media sites in the world. Naturally, it has also undergone modifications based on the changing demands […]

Pros and Cons of SEMrush: Analysis of a Top SEO Software

Pros and Cons of SEMrush: Analysis of a Top SEO Software

What are the pros and cons of SEMrush? The pros and cons of SEMrush are its comprehensive tools that help analyze site data, discover new keywords, and provide site audits as needed. Because of its robustness, SEMrush comes at a high price. But then again, it may be the only SEO tool you’ll ever need. Running […]

Pros & Cons of DatasiteOne: Analysis of a Top Virtual Data Room Software

Pros & Cons of DatasiteOne: Analysis of a Top Virtual Data Room Software

What are the pros and cons of DatasiteOne? The pros and cons of DatasiteOne are demonstrated by its efficient, secure virtual data storage. DatasiteOne gives dealmakers granular access to and control on how documents can be shared. DatasiteOne, however, needs to optimize its engine to support more users simultaneously uploading data. Is DatasiteOne your best […]

7 Top Virtual Reality Trends & Predictions for 2020 According to Experts

7 Top Virtual Reality Trends & Predictions for 2020 According to Experts

Virtual reality (VR) has gone beyond its gaming and entertainment roots. The most current virtual reality trends show the technology being applied across various industries, including healthcare, education, entertainment, tourism, and business institutions. But more importantly, key players in the industry, especially in the marketing sector, are still exploring ways to tap into the immense […]

11 Accounting Trends for 2020: New Forecasts & What Lies Beyond?

11 Accounting Trends for 2020: New Forecasts & What Lies Beyond?

Technology has many stories to tell. The word itself is synonymous with development and, in much of today’s business landscape, it continues to reshape industries and businesses. It transforms systems and processes, converting manual tasks into automated functions. With technology, businesses operate more efficiently and effectively. And this is where the latest accounting trends mainly […]

14 Supply Chain Trends for 2020: New Predictions To Watch Out For

14 Supply Chain Trends for 2020: New Predictions To Watch Out For

Supply chains are the lifeblood of most, if not all, businesses today. Keeping all supply chain components running as smoothly as possible ensures that your business can provide on-time delivery of products and services. Aside from reading up on the latest supply chain statistics, it’s always helpful to stay updated on the latest supply chain […]

11 Business Intelligence Trends for 2020: Latest Predictions You Should Be Thinking About

11 Business Intelligence Trends for 2020: Latest Predictions You Should Be Thinking About

There is no doubt, business intelligence (BI) has become an indispensable asset to organizations, big and small. Everyone wants to leverage every bit of available information and extrapolate possible future results to make on-the-spot decisions that increase revenue, improve productivity, and accelerate growth. But, with so many business intelligence trends shifting the ground, the BI […]

What Is Omnichannel Marketing & How’s It Different from Multichannel Marketing?

What Is Omnichannel Marketing & How’s It Different from Multichannel Marketing?

What is omnichannel strategy? Omnichannel strategy is a set of action plans optimizing the capability of a business to sell in the channels where its target customers are. In an omnichannel market environment, what matters is you know where your customers want to buy your products. And you can deliver the goods to them in […]

10 Cybersecurity Trends for 2020: Latest Predictions You Should Know

10 Cybersecurity Trends for 2020: Latest Predictions You Should Know

Hackers can expose your personal information or even shut down your entire business operations for any number of hours or days. The growing audacity of these attacks has led various organizations to clamp down on cybercriminals, the back and forth affair defining the cybersecurity trends we observe—or experience—today. Security deficiencies are costing for-profit and nonprofit […]

Pros and Cons of Fleetsmith: Analysis of a Mobile Device Management Software

Pros and Cons of Fleetsmith: Analysis of a Mobile Device Management Software

What are the pros and cons of Fleetsmith? The pros and cons of Fleetsmith are demonstrated in its ability to manage all Apple devices in your fleet and ensure each one has the latest version of its apps and software. It affords you visibility across company-authorized devices. Clearly, it only supports Apple devices, so you […]

11 CRM Trends for 2020: Top Predictions to Watch Out For

11 CRM Trends for 2020: Top Predictions to Watch Out For

These days, having the best products and services isn’t enough to ensure business profitability. Building relationships with customers to foster loyalty and retention, for instance, can significantly influence your bottom line. Customer relationship management remains a huge part of the game, and staying ahead of CRM trends can help give your business an edge over […]

13 Video Marketing Trends for 2020: Latest Forecasts You Should Be Thinking About

13 Video Marketing Trends for 2020: Latest Forecasts You Should Be Thinking About

Over the years, we’ve seen video marketing trends evolve from 30-second ads and viral videos to vlogs and live videos. Moreover, new technologies have paved the way for more engaging video formats such as 360-degree experiences, ephemeral videos, and shoppable videos. The only question now is, how do you incorporate these new video marketing tactics […]

10 New ERP Trends & Forecasts for 2020 – A Look Into What’s Next

10 New ERP Trends & Forecasts for 2020 – A Look Into What’s Next

In the modern age, people won’t let inflexible system solutions get in the way of holistic digital transformation. This is true for most of them, including enterprise resource planning or ERP software. In this light, keeping up with the latest ERP trends is beneficial to consumers and service providers alike. Our collection of ERP statistics […]

10 Future Business Travel Trends & Predictions for 2020 and Beyond

10 Future Business Travel Trends & Predictions for 2020 and Beyond

Corporate travel remains a crucial aspect of a business. Despite advancements in technology, business travel trends indicate that there’s no substitute for face-to-face interactions. Travel can also support business initiatives for networking, skills development, and recruitment. In this business travel forecast, you can read all about the direction the industry is moving in. We’ve also […]

Social Media Data Mining Techniques You Should Know

Social Media Data Mining Techniques You Should Know

What is data mining in social media? Data mining in social media is the act of collecting user-generated information from social media platforms. The goals behind social media data mining include extracting valuable data from consumers, identifying patterns and trends, and forming business conclusions. Social media in the past started merely as communication platforms. It […]

Top 15 Phone Systems for Small Business

Top 15 Phone Systems for Small Business

What is the best phone system for small business? The best phone system for small business is RingCentral. Trusted by more than 350,000 businesses, this all-in-one phone system is easy to use, dependable, and affordable. Since it’s 100% cloud-based, it’s easy to set-up, deploy, and manage. As the pace of technological advancements goes on at […]

Top 15 Social Listening Tools for Any Kind of Business

Top 15 Social Listening Tools for Any Kind of Business

What is the top social listening tool? The top social listening tool is HubSpot Marketing. This is an all-in-one tool that consolidates your entire marketing effort in one simple place. This gives you the ability to leverage each part of the buyer’s journey to generate leads and delight customers. With a social listening tool, you […]