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Jenny Chang

Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Articles published by Jenny Chang:

Best Affiliate Marketing Platforms with Top-Paying Programs

Best Affiliate Marketing Platforms with Top-Paying Programs

What is the best affiliate marketing platform with top-paying programs? The best affiliate marketing platform with the top-paying program is Tipalti. It accomplishes this feat by eliminating as much as 80% of manual errors in commission computations through extensive automation. Minimizing errors is backed up by an efficient, fast payment system that also pays in […]

Pros & Cons of Bench: Analysis of a Leading Accounting Software

Pros & Cons of Bench: Analysis of a Leading Accounting Software

What are the pros and cons of Bench? The pros and cons of Bench are seen in its robust and competitive set of tools for streamlining your bookkeeping process. It helps you to consolidate financial statements, requirements and data sets, plus, it has communication and reporting tools secured with military-grade data encryption. While it helps […]

What is a Knowledge Management System? Analysis of Features, Benefits, Pricing, Issues and Trends

What is a Knowledge Management System? Analysis of Features, Benefits, Pricing, Issues and Trends

What is a knowledge management system? Knowledge management system is a solution used to document, record, and manage information that is produced by organizations in their day-to-day activities. It provides tools to organize, consolidate, and facilitate the indexing and retrieval of a company’s institutional knowledge and information for customer service and internal support, resulting in […]

12 Best Embedded Analytics Software of 2019

12 Best Embedded Analytics Software of 2019

What is embedded analytics? Embedded analytics is a widget, module or any tool that is integrated into an existing system to gather and analyze data, the result of which is displayed using easy-to-understand visuals. Information culled from analytics can be used by businesses in coming up with sound decisions. As opposed to business intelligence software, […]

Business Intelligence Analyst Skills: Which Ones Must You Have?

Business Intelligence Analyst Skills: Which Ones Must You Have?

What skills do you need to be a business intelligence analyst? The must-have skills for business intelligence analysts include having a good grasp of analysis methods and reporting techniques so that they may make sense of data more efficiently. Moreover, they have should be familiar with the latest tech and programming tools to use BI […]

Top 10 Richest Women in the World for 2019

Top 10 Richest Women in the World for 2019

Who is the richest woman in the world in 2019? The richest woman in the world in 2019 is Francoise Bettencourt-Meyers with an estimated net worth of over $50 billion. The owner of the beauty conglomerate L’Oreal inherited a fortune when her mother, Lilliane, herself the richest woman of her time, passed away in 2017. […]

12 Best Mobile Marketing Platforms with Automation

12 Best Mobile Marketing Platforms with Automation

What is the best mobile marketing platform with automation? The best mobile marketing platform with automation is SharpSpring. This widely used, fully featured mobile marketing automation tool streamlines processes, consolidates relevant marketing data and, overall, helps boost lead conversion rates. It is also priced at small business-friendly tiers and integrates with a wide range of […]

How Do You Manage Emails Effectively? Key Email Management Tips

How Do You Manage Emails Effectively? Key Email Management Tips

How do you manage emails effectively? You can manage emails by simply organizing your inbox, keeping it clutter-free, and ensuring that you read and respond to your emails promptly. This way, you spend less time sifting through spam and old emails and focus more on other attention-demanding aspects of your business operations. To further boost […]

eWorld Fulfillment Reviews: Pricing, Storage and Order Processing

eWorld Fulfillment Reviews: Pricing, Storage and Order Processing

eWorld Fulfillment is a full-service fulfillment company. It has a unique climate-controlled warehouse, which sets it apart from its competition and which allows it to preserve the integrity of products, especially those that are consumable. eWorld Fulfillment enables retailers to become scalable with its fast and flexible order fulfillment services. The company offers accuracy in […]

30+ Key VPN Statistics: 2019 Analysis of Trends, Data and Market Share

30+ Key VPN Statistics: 2019 Analysis of Trends, Data and Market Share

You’re not as safe online as you might think. Cybersecurity continues to be a major concern for many companies as well as individuals around the world. This is where VPN services come in. These tools serve as the last line of protection for most systems, making them practically invisible to cybercriminals. In this regard, it […]

20 Best Procurement Software of 2019

20 Best Procurement Software of 2019

What is the best procurement software? The best procurement software is Tradogram because of its centralized approach to the eProcurement process. This cloud-hosted software solution is purpose-built to streamline how you screen vendors, create contracts, manage expenditures, as well as schedule order management. It is also available at affordable rates, making it ideal even for […]

12 Best VPN Service Providers: Is NordVPN Better Than ExpressVPN?

12 Best VPN Service Providers: Is NordVPN Better Than ExpressVPN?

What is the best VPN service provider? NordVPN is the best virtual private network service provider based on robust features, strong security, business usability and budget-friendly pricing. NordVPN uses powerful military-grade encryption to protect your internet privacy and identity, your first concern when conducting sensitive transactions online. The application also comes handy when you want […]

12 Best eCommerce Platforms Like Shopify and BigCommerce

12 Best eCommerce Platforms Like Shopify and BigCommerce

What is the best eCommerce platform? The best eCommerce platform is Wix when it comes to native integration between a website builder and shopping cart system. While it is popularly known as a website builder software, it comes with an eCommerce module that not only allows you to build your online store but also manage […]

40+ Essential eCommerce Statistics: 2019 Analysis of Trends, Data and Market Share

40+ Essential eCommerce Statistics: 2019 Analysis of Trends, Data and Market Share

Perhaps none other than when we match the kings of ecommerce vs. the kings of brick-and-mortar can we see more clearly the future of retail. Walmart still outpaces Amazon by about $11 billion in sales, but the pace of Amazon’s growth at 28% annually is way ahead of Walmart’s 3%. Does it mean ecommerce will […]

12 Best Cloud-based Salon Software for Small Business of 2019

12 Best Cloud-based Salon Software for Small Business of 2019

What is the best cloud-based salon software for small business? The best cloud-based salon software for small business is Rosy Salon Software. This advanced, yet easy-to-use full-suite salon and spa management platform provides businesses in the beauty industry some of the best-in-class salon technology to help them enrich client relationships, drive productivity, and boost earnings. […]

Pros & Cons of mHelpDesk: Analysis of a Popular Field Service Management Software

Pros & Cons of mHelpDesk: Analysis of a Popular Field Service Management Software

What are the pros and cons of mHelpDesk? The pros and cons of mHelpDesk are: it streamlines a lot of the mundane tasks in field service from job orders to invoicing; it has great field-based tools like on-site data sourcing and GPS tracking; and it offers an offline version so your workflow won’t be disrupted. […]

Pros & Cons of SoGoSurvey: Analysis of a Leading Survey Software

Pros & Cons of SoGoSurvey: Analysis of a Leading Survey Software

What are the pros and cons of SoGoSurvey? The pros and cons of SoGoSurvey are: it has a smart editor that lets you customize the design with a wide range of question formats; it provides you with multiple distribution options; it has real-time feedback via email alerts; but some of the tools take time to […]

12 Best Data Analysis Software for Mac in 2019

12 Best Data Analysis Software for Mac in 2019

What is the best data analysis software for Mac? The best data analysis software for Mac is Sisense. Known for its award-winning In-Chip technology, this platform provides users with the tools they need to collect, combine, and analyze their business data. It also offers users a wide number of options so that they can present […]

39 Key ERP Statistics: 2019 Analysis of Trends, Data and Market Share

39 Key ERP Statistics: 2019 Analysis of Trends, Data and Market Share

ERP software is unmistakably one of the most useful platforms that a company can invest in. However, it is important to note that there are many factors that can make your ERP implementation succeed or fail. One of these is having a clear picture of the industry and trends that are shaping and influencing ERP software […]

List of 20 Best Cybersecurity Software Companies in 2019

List of 20 Best Cybersecurity Software Companies in 2019

What is the best cybersecurity software company? The best cybersecurity software company is Zoho Corporation. Zoho harnesses the knowledge acquired from its myriad business and productivity solutions to recognize how vulnerabilities could undo the power of other software solutions without proper security coverage. The result is a wide range of cybersecurity solutions that provide the […]

Best Project Management Books To Read In 2019

Best Project Management Books To Read In 2019

What is the best project management book? The best project management book is PMI’s PMBOK, that is, if we go by a comprehensive “body of knowledge” for professional terminologies and industry guidelines. If we talk about understanding leadership-relevant truths that have withstood time, nothing comes close to Sun Tzu’s Art of War, which is as […]

20+ Essential POS Statistics: 2019 Analysis of Trends, Data and Market Share

20+ Essential POS Statistics: 2019 Analysis of Trends, Data and Market Share

POS software is indispensable for retail, e-commerce, and restaurants of today. For entrepreneurs and business owners, it is crucial that you have a firm grasp of the current key trends in POS software to help you leverage such insights in your purchase decision and, ultimately, to gain a competitive edge in your market. To help […]

12 Best POS Apps To Consider For Your Business In 2019

12 Best POS Apps To Consider For Your Business In 2019

What is the best POS app? The top POS software is Toast, given the features and functionalities that it offers. It is perfectly suited to all manners of restaurants in the U.S., helping them boost revenue by streamlining processes and improving services. It comes with stock and booking management, along with online ordering features. Powerful […]

What is Compliance Management Software? Analysis of Features, Benefits and Pricing

What is Compliance Management Software? Analysis of Features, Benefits and Pricing

What is compliance management software? Compliance management software is a business system that centralizes, consolidates, automates and streamlines processes, files and communication relevant to an organization’s adherence to meeting government and professional standards and regulations required in their industry. This type of software helps you manage risks, deploy an optimized workflow and empower staff with […]

Best 15 Online Grammar and Punctuation Checker Tools 2019

Best 15 Online Grammar and Punctuation Checker Tools 2019

What is the best online grammar and punctuation checker tool? The best online grammar and punctuation checker tool is Grammarly. Trusted by millions of users to enhance their writing, this simple, yet robust grammar solution uses advanced AI technology to help you compose direct, clear, and error-free text. It also helps improve writing style and […]

Guide to AI-Powered Customer Service

Guide to AI-Powered Customer Service

The trend in customer service has revolved around artificial intelligence, and this sophisticated technology is predicted to take over 85% of customer service by 2020 (Forbes.com). This sophisticated technology has been trusted by various organizations to take their customer service experience to the next level. In this article, we will delve into how AI works […]

Pros & Cons of PayKickstart: Analysis of a Leading Shopping Cart Software

Pros & Cons of PayKickstart: Analysis of a Leading Shopping Cart Software

Cart abandonment is a reality that’s impossible to solve as there’s no guarantee that even an engaged consumer will always make a purchase. It can, however, be curtailed by observing practices that help increase the likelihood of closing a sale—such as integrating down-selling, offering free shipping, etc.—and by using a shopping cart solution that does not only […]

Pros & Cons of YouScan: Analysis of a Leading Social Media Monitoring Software

Pros & Cons of YouScan: Analysis of a Leading Social Media Monitoring Software

What are the pros and cons of YouScan? The pros and cons of YouScan are centered around its AI-powered image recognition technology that levels up your ability to execute real-time reputation management. Where before you can only track shoutouts and replies to arrest potential issues that can harm your brand or amplify positive mentions, YouScan […]

20 Best POS Systems for Sales for 2019

20 Best POS Systems for Sales for 2019

What is the best POS system for sales? The best POS system for sales is Toast POS, which offers an extensive package by providing U.S.-based restaurants with both software and hardware needs. It offers a special handheld device and integrates with multiple third-party software to effectively boost sales and engage customers in new ways. The […]

20 Best Accounting Software for Retail in 2019

20 Best Accounting Software for Retail in 2019

What is the best accounting software for retail? The best accounting software for retail is QuickBooks Enterprise. It gives you the entire core accounting functionalities that QuickBooks is known for plus the features and flexibility you need for your retail business such as managing and reporting on your finances, monitoring sales orders and controlling inventory. […]