20 Best Shopping Cart Abandonment Software for 2024

Every customer segment is distinct. To a certain degree, a lot of them have the same purchasing behaviors and wants. But one thing is indisputable: overall positive checkout experiences are more likely to cause online shoppers to continue with their purchases while negative ones lead them to abandon their carts. This is why modern brands often leverage technologies such as shopping cart software and cart abandonment management solutions. With these, it is easier to provide customers with top-level purchase experiences and convert them into paying customers.

In this article, we outline a few of the best shopping cart abandonment software—emphasizing their key features, price range, and requirements, among others—which you can choose from to increase your online sales.

The latest ecommerce trends show that shopping cart abandonment is unavoidable. Despite how well-optimized your checkout processes are or how crystal-clear your shipping fees are, some shoppers will still not proceed with their purchases after putting products in their carts.

The reason for this can be due to digital shopping concerns such as high shipping costs (63%), faulty discount codes (46%), and lengthy wait times (36%), among others.

For instance, in a recent cart abandonment study, websites offering cruise and ferry travel services had a 98% rate of abandoned carts, the highest one out of all measured categories.

While not all industries experience cart abandonment rates as high as this, each cart left behind can still affect your business’ bottom line. And this is one of the reasons why many ecommerce businesses continue to adopt novel strategies to minimize and recover abandoned carts, such as using retargeting ads or sending email reminders. These methods can easily be implemented if you have shopping cart abandonment solutions at your disposal.

Best Shopping Cart Abandonment Software in 2025

1. NetSuite SuiteCommerce

NetSuite SuiteCommerce boasts a dynamic, personalized email marketing module that can be used for recovering abandoned carts. With this, users can see a code that shows the name of a customer and includes it in the email, immediately setting the business apart from others that do not adopt it.

One example of NetSuite SuiteCommerce’s personalized email marketing is its abandoned cart email reminders. Its system captures whenever a customer puts an item into his or her cart and cancels the order at the last minute, then sends an automatic email reminder to remind the abandoned cart.

Contact NetSuite SuiteCommerce for more details about its quote-based plans.

NetSuite SuiteCommerce

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Why choose NetSuite SuiteCommerce?

1. Omnichannel ecommerce framework. NetSuite SuiteCommerce combines all principal business processes into one system and at the same time, coordinates and optimizes the customer experience across channels.
2. Perfect for any selling model. NetSuite SuiteCommerce was designed to serve both B2B and B2C models. Its code-level API can customize the site of B2B selling models based on the features unique to their businesses without any upgrades needed. Meanwhile, for B2C models, it was designed in a way that makes its easy for customers to locate certain products.
3. Sell to anyone, in any currency. Use this system to sell to anyone, even when they reside in another country. You do not have to set up a store for United States customers and separate ones for your customers in other countries. It updates currency, which means you can use just one website for all your customers regardless of their locations.

2. Wix

Wix is impressively streamlined in a way that buyers can finish and change their orders and pay for them on one platform. They can select and save products, and they are taken back to their carts every time they visit your site.

Wix also suggests related and top-selling products and allows you to offer gifts and coupons to establish customer loyalty. More importantly, it smoothly guides customers to the checkout page and tracks their orders to make sure that they will receive their items on time and without any problems.

You can set up your website with Wix for free. However, to get full advantage of its shopping cart features, you have to go premium.

Why choose Wix?

1. Access to leading marketplaces. Wix provides you with access to all leading marketplaces and seamlessly integrates with marketing, sales management, inventory management systems, and CRM solutions.
2. Solid website builder. Aside from e-stores, Wix can help you build websites and cater to your requirements whether you are a commercial or non-commercial subscriber.
3. Outstanding customer support. Wix’s customer support is always ready to assist you whether through phone or email. You can also learn best practices in their knowledge base.

3. Shopify Plus

By using abandoned cart push notifications and SMS, Shopify Plus is achieving high ROI. Concurrently, this platform uses scripts, which are small pieces of code that let online sellers make their own personalized checkout experiences. These scripts also allow them to change shipping costs or apply discounts depending on the customer. As a result, they are able to protect their profit margins.

Shopify Plus also makes it easy for stores to sell their products across top marketplaces and social media sites. These multichannel functionalities improve sales, customer engagement, and brand awareness.

The pricing of Shopify Plus is available on a quote basis only.

Why choose Shopify Plus?

1. Handles thousands of orders per minute with ease. If you use Shopify Plus, there is no limit to the bandwidth you need, the number of products you sell, and your sales volume.
2. Advanced reporting and analytics. Google’s Enhanced Ecommerce Analytics boosts Shopify Plus’ advanced reporting and analytics features, helping you to gather insights and better understand your customers.
3. Content Delivery Network (CDN). Shopify Plus’ huge network of servers is situated across the world to make sure that customers can visit online stores at fast speeds.

4. BigCommerce

With BigCommerce‘s abandoned cart saver tool, businesses no longer have to worry about losing sales. As one of the most reliable shipping cart abandonment tools, this sends customizable emails to customers and convinces them to continue buying the items they previously put into their carts.

Offering a number of sales and marketing features, BigCommerce also comes with a honed one-page checkout that makes it easy for customers to finish their purchases. Additionally, it supports more than 70 types of discounts and promotions.

BigCommerce offers a free trial period and three types of plans, starting at $29.95 monthly.

Why choose BigCommerce?

1. SEO features. Level up your online store with BigCommerce’s elite SEO features.
2. Simplified payment processes. BigCommerce has more than 65 payment gateway integrations. It also offers digital and mobile wallet options.
3. End-to-end order fulfillment. This solution guarantees that your items get shipped to your customers without any delays. From picking to shipping, BigCommerce makes end-to-end order fulfillment processes more efficient.

5. Shopify

Shopify is an award-winning ecommerce software that delivers a host of features that allow businesses to design and operate online stores plus, sell products in person. It also automatically recovers abandoned carts. On top of that, it offers tools particularly built for offline stores.

Shopify is recognized by business owners and experts alike as one of the ecommerce applications in today’s market. Over 600,000 businesses all throughout the world use this software.

Shopify offers a free trial and four pricing packages, ranging from $9 to $299 per month.

Why choose Shopify?

1. Simple and quick set up of online stores. Shopify has an exhaustive list of professionally built themes to make your online store corporate-looking.
2. Your store is Shopify-hosted. This means you are assured of the technical aspects of overseeing and maintaining an online store because your servers are secure and equipped with up-to-date software.
3. Dynamic marketing features. Get dynamic marketing features, user-friendly reports, and even operate your own payment gateway with Shopify.

6. Shift4Shop

Formerly 3dcart, Shift4Shop is an end-to-end ecommerce software that helps businesses recover abandoned carts with its Abandoned Cart Saver feature. With this feature, online sellers can construct well-branded, customizable email campaigns to reach out to customers with abandoned carts and encourage them to complete their purchases. Shift4Shop’s email campaigns can be tailored however sellers wish. These campaigns can be developed using templates or from scratch and automatically sent at specific intervals.

Shift4Shop offers a free trial, a free version, and priced packages starting at $29 per month.

Why choose Shift4Shop?

1. Powerful and effective platform. Sell your products online and provide your customers with a smooth and convenient way to purchase products online.
2. Secure administration interface. Be in charge of your entire system, customer information, shop inventory, and invoices safely from any internet-connected computer.
3. Reliable technical support. Shift4Shop offers technical support with skilled and trained representatives available 24/7/365.

7. Squarespace

Squarespace is a DIY website builder tool that provides an excellent abandoned cart recovery feature. Business owners can automatically send reminders to shoppers who put items into their carts and left without completing their purchases. These emails are sent automatically 24 hours after a checkout is abandoned. These reminders can be customized by modifying the subject, message, header, and footer to suit a certain brand. They also include A Complete Your Order button that links to the Review Cart page.

Squarespace’s free version comes with basic features, its abandoned cart recovery feature is available on a priced plan.

Why choose Squarespace?

1. Intuitive website builder. Squarespace can be used by both businesses and individuals who want to sell online and give their shoppers a pleasant online shopping experience.
2. Sell practically anything here. Product pages can be quickly added so you can start selling right away. From physical goods to downloadable services and products, anything can be sold here.
3. Stripe and PayPal payment gateway options. Squarespace provides you with two payment gateway options. You can also set up express checkout and publish terms of service and privacy agreements.

8. WooCommerce

WooCommerce Recover Abandoned Cart is a plugin that aids in recovering abandoned carts successfully. This plugin tracks both registered and guest customers and notifies them about their pending checkouts. It can send abandoned cart emails, alongside coupons, to entice customers to buy and immediately and avail of the promo. WooCommerce is free but priced updates and upgrades are also offered. The Recover Abandoned Cart plugin also comes at a price.

Contact the vendor for more pricing information.

Why choose WooCommerce?

1. Open-source codebase. Its code is available for free for anyone to view, alter, and contribute.
2. WordPress-powered. WooCommerce powers about 24% of the internet, letting you sell online using a system you already know how to use and enjoy using.
3. A range of extra features. WooCommerce’s extra features comprise membership system management, subscription management, shipping calculators and payment gateways for certain countries, advanced tax calculators, anti-fraud, and so on.

9. PayKickstart

PayKickstart provides built-in shopping cart abandonment tools. If a shopper inputs at least his or her phone number or email address and does not pursue the purchase, PayKickstart will put a new cart abandonment file in the leads section. Ten minutes after the shopper leaves the checkout, cart abandonment will then be triggered. He or she will also receive a cart abandonment email to finish the purchase.

PayKickstart offers a 14-day free trial period, three types of subscription packages, and an option for monthly or yearly billing.

Why choose PayKickstart?

1. No product-type restriction. From physical to digital goods, you can sell anything with PayKickstart.
2. Make various payment plans and charges. You can make various payment plans and charges, such as free/paid trials. one-time payment, subscription-based, usage-based, and more.
3. Real-time currency exchange. PayKickstart offers real-time currency exchange calculation. It also processes transactions in up to 32 currencies.

10. Volusion

Volusion‘s Abandoned/Live Carts is a robust tool that enables online retailers to know their customers better. Besides letting them view the products in a customer’s cart before they check out, they can also figure out why some customers abandon their carts. Furthermore, every time a customer puts a product into his or her cart, it will be reported with a random ID.

Volusion can send a reminder email to an existing email address of a customer as well. This email asks if he or she has any questions or needs any assistance in fulfilling the order.

Volusion has four subscription plans, plus a free trial period.

Why choose Volusion?

1. Convenient Transactions. Volusion speeds up the purchasing process for customers, thanks to the Volusion Sell module. With this, you can get paid directly, safely, and without delays. All you have to do is outline your services and products in a searchable catalog, with comprehensive descriptions and prices.
2. Advanced Reporting Tools. As Volusion can seamlessly connect with Google Analytics, it can collate and process customer information easily. With this, you can generate customized reports and gain insights into your online storefront’s data.
3. Dedicated Success Management. Volusion provides each user with a committed team of sales experts that is always available to help you to come up with the best strategies.

11. Salesforce Commerce Cloud

Salesforce Commerce Cloud offers an all-inclusive solution kit that assists online retailers when it comes to dealing with abandoned carts. It also helps them to provide shoppers with a personalized shopping experience, know what shoppers want, and augment shopper engagement.

This kit consists of the Abandoned Cart Solution Workflow that teaches online retailers how data flows through the configuration to turn neglected carts into actual purchases. This includes the Design Considerations to keep in mind such as configuring Salesforce Commerce Cloud to Marketing Cloud Data Feeds; the Integration Reference Implementation that instructs the use of Marketing Cloud reference implementation for B2C commerce; and Configurations that enumerate vital configurations like the collect.js code, setting up catalog importing in Marketing Cloud, setting up Behavioral Triggers in Marketing Cloud, and sending the cart abandonment emails through the Marketing Cloud. The kit also mentions the recreation of carts, adding Einstein Email Recommendations, and enabling click tracking.

Salesforce Commerce Cloud comes in two subscription editions: Salesforce B2C Commerce and Salesforce B2B Commerce. Contact them for more pricing details.

Why choose Salesforce Commerce Cloud?

1. Cloud readiness. You can introduce new sites or promotions in days, hours, or months.
2. Open architecture. This lets you create your own unique functionalities without affecting the cloud upgrade path. Its pre-built integrations can resist breakage when upgrades take place, letting you easily connect to third-party technologies.
3. A rich behavioral data set. Every shopper interaction runs through the Commerce Cloud, providing you with a rich behavioral data set that you can use to improve your processes.

12. PrestaShop

PrestaShop carries out a must-have abandoned cart reminder module and auto email tool to help online retailers send auto emails, recover lost shopping carts, and keep existing customers. This module is user-friendly, can be used on all modern browsers, and offers 24/7 support.

You can try PrestaShop via a free trial, then subscribe to its quote-based plan if you are satisfied with it.

Why choose PrestaShop?

1. Free forever. This free application was built by a community of open-source experts that is maintaining it to keep it that way.
2. Hassle-free online store creation. You can build your online store from the ground up. You can customize store elements and amplify their functions using extra modules.
3. Solid integrations. PrestaShop offers a vast array of top business services and applications.

13. Zen Cart

Zen Cart is a PHP/MySQL-based, open-source ecommerce shopping cart platform built and maintained by a huge organization of volunteer web developers, designers, programmers, and business leaders across the globe. This software is the fruit of their collective desire to launch a free ecommerce tool that can be used by anyone, even those with minimal IT skills.

In terms of abandoned carts, Zen Cart offers powerful plugins that allow online retailers to view who abandoned their carts, follow up on them, and send individual or bulk emails to them.

Zen Cart is free but offers robust services and features, making it a key contender in the shopping cart industry.

Why choose Zen Cart?

1. Highly customizable. Even individuals possessing only the most basic IT and web development knowledge can customize Zen Cart into anything they want.
2. Accept payments from the get-go. Once your site is up and running, you can begin accepting payments. Besides its built-in integration, you can also adopt a custom module from a wide array of community-contributed payment modules, from which you can also make your own.
3. Guides you toward understanding how it works. Zen Cart also provides training sessions hosted and presented by award-winning trainer and presenter Geoff Blake.

14. Yo!Kart

Yo!Kart is a shopping cart platform that aids online retailers and vendors and ecommerce startups in kicking off various stores. To help them step up, a built-in Abandoned Cart Recovery Solution is offered. It enables them to follow up on shopping cart abandoners and convince them to complete their purchases.

Yo!Kart has four plans, starting at $999, with lifetime licenses. It also offers a free trial and a quote-based plan.

Why choose Yo!Kart?

1. High-quality features at low prices. Yo!Kart’s packages are loaded with innovative tools and features at reasonable rates.
2. More visibility for your store. Stores designed with Yo!Kart rank highly on search results. It also offers SEO automation that can place your store in a higher ranking on search engines like Google.
3. Analytic features. Yo!Kart is enriched with online store and traffic analytics, conversion and leading products statistics, and social traffic counts. It also provides over 15 payment gateways and a toolkit for blog setup and theme management.

15. Zoho Commerce

Zoho Commerce is an ecommerce system that caters to budding entrepreneurs and fast-growing businesses. One effective way to combat abandoned carts is by using this system’s automated email. The key is filling it in with appealing content that makes a customer go back to his or her cart. These automated emails can be added with leads, enable the updating of a value for a preferred field, assign tags for easy identification, and remove tags.

Zoho Commerce has priced packages and a free trial.

Why choose Zoho Commerce?

1. Pre-built templates that are mobile-optimized. This time, design and programming will no longer be your concern. Zoho Commerce’s pre-built templates are mobile-optimized, letting your customers conveniently navigate your store and the check-out section.
2. Cost-effective. Without spending a lot of money on professional fees for a marketing and development staff, you can establish your own ecommerce store.
3. Novel features. Zoho Commerce boasts a set of modern features built to help you to easily promote your website straight out of the platform.

16. Drupal Commerce

Drupal Commerce is an open-source ecommerce application designed to help individuals and businesses create flexible ecommerce solutions and websites. It offers a downloadable module that automatically sends an email message to shoppers who have left their carts. These email messages are highly customizable. Sellers can also customize message limits and other options in the module settings.

Drupal Commerce is a free-to-use application.

Why choose Drupal Commerce?

1. Designed based on an enterprise CMS – Drupal 7. Drupal Commerce is the sole application designed with this framework. This is why it seamlessly connects products and content with the goal of driving online sales and influence offline sales using a rich and favorable user experience, effective SEO solutions, and optimized merchandising resources.
2. Suits all types of physical and nonphysical products. Drupal Commerce is the perfect solution for all types of physical and nonphysical products that call for unique payment mediums.
3. Functionalities for the development of an administration system and configurable processes. These enable nontechnical individuals to create and implement changes and delve into new concepts.

17. Ecwid

Ecwid is a web-hosted online store builder created for individuals and businesses who have existing websites. What they like most about this platform is that it lets them track and recover abandoned carts. Here, automatic recovery emails can be sent to customers to remind them about their carts. Email templates can also be personalized, as well as incorporated with images or illustrations.

Ecwid’s abandoned cart recovery feature is available to all Ecwid stores on the Business plan and Unlimited plan at $35 per month and $99 per month, respectively.

Why choose Ecwid?

1. Speeds up the website creation process. Ecwid allows you to create an online store that you can immediately embed into your existing websites, blogs, social business pages, marketplaces, and mobile apps.
2. Quick installation. All you need to do is put a few HTML/JavaScript lines to your website and you are good to go.
3. Highly responsive storefronts. Your Ecwid online stores are optimized for all devices and operating systems. Your catalogs are also displayed correctly across devices, from smartphones to desktops.

18. Miva Merchant

Miva Merchant is a popular ecommerce application that formed the Abandoned Cart Recovery Utility (ACRUe) for big online ecommerce stores. The owners using it claimed that they were able to use it to reach out to shoppers who abandoned their carts and figured out if they wanted to fulfill their purchases. This utility can also be used to perform statistical reporting on abandoned carts, providing online retailers with the reasons why shoppers left their carts. In addition, it also has an optional feature that automatically emails the ecommerce site manager whenever a cart is left, enabling them to follow up on a customer.

Contact Miva Merchant for more pricing details.

Why choose Miva Merchant?

1. Flexible and responsive. Whatever type of business you have, the customization options are limitless.
2. Attractive themes. Miva’s attractive themes enable you to display unlimited products. You can show them in a visual library or in tabs. You also get to create product bundles while managing prices.
3. SEO tools and keyword-based indexing. These features ensure that your online store lands on search engines. They focus on creating clean URLs with simple linking of your pages on your website.

19. CubeCart

As a feature-rich ecommerce script, CubeCart comes with all the solutions people need to sell online and more. To help sellers tap into lost opportunities due to abandoned carts, it offers the CubeCart Abandoned Cart module. This module sends automated emails to customers who have neglected carts. It maximizes the CubeCart’s email template system and supports different languages. It knows the amount of time that should pass before a cart is deemed abandoned, while excluding carts that are older than a configured amount of time. It also configures the total number of emails to send to customers, coming in handy for sending frequent reminders.

CubeCart is a free software.

Why choose CubeCart?

1. A trustworthy option for individuals and small to midsized businesses. If you are searching for an ecommerce application that will not break your budget, CubeCart is absolutely free.
2. Simple and effective. CubeCart boasts an array of benefits for those who are seeking an easy-to-use application filled with all the business essentials.
3. Customizable extensions. CubeCart’s extensions are highly customizable. Plus, its themes can definitely meet your business requirements.

20. API2Cart

API2Cart is an integrated shopping cart data interface that allows vendors to connect with 40+ shopping carts. One of the most valuable features of this application is its ability to send abandoned cart recovery emails right away. With this API method, sellers can easily gather the list of abandoned carts.

API2Cart offers a free trial, the Standard plan at $500 per month, and quote-based plans.

Why choose API2Cart?

1. Secure. OAuth and SSL certificates make API2Cart secure. This means that you can build a store without putting your customers’ and your own personal credentials at risk.
2. Time-saver. With API2Cart’s integrations with top shopping carts, you do not have to reinforce separate integrations, as well as think about upgrading and maintenance.
3. Knowledgeable and friendly technical support. API2Cart has a team of professional technicians who are always willing to guide you.

The Right Shopping Cart Abandonment Software

Cart abandonment cost online retailers a lot of money. By using any of the shopping cart abandonment software discussed in this article, you can prompt more shoppers to hit that order button. And even if they do quit the order, you are already equipped with the right tools to get them back to your site and buy your goods.

If you have not decided yet on what to use, try NetSuite SuiteCommerce. It captures last-minute shopping cart cancellations and sends automatic email reminders to customers about their abandoned carts. These are personalized emails as they come with a dynamic code that shows the name of a customer.

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."