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Customer Service Software Reviews

Our score: 9.6 User satisfaction: 98%
Average score
4.7/5 (32 user reviews)

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Our score: 8.8 User satisfaction: N/A
Average score
(0 user reviews)

A unified, omnichannel digital management platform for multiple customer support channels.

Our score: 8.7 User satisfaction: 100%
Average score
4.7/5 (15 user reviews)

An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.

Our score: 8.0 User satisfaction: N/A
Average score
5/5 (1 user reviews)

A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.

Our score: 9.0 User satisfaction: 98%
Average score
4.1/5 (11 user reviews)

Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.

Our score: 7.7 User satisfaction: N/A
Average score
(0 user reviews)

An easy-to-use, cloud-based customer service software for customer-facing teams, full-fledged contact centers, call centers, and small businesses.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

DeskMoz provides 24x7 (350+ days) Live Chat Operators for your Website for Lead Generation & Live Chat Support.

Our score: 8.4 User satisfaction: 93%
Average score
4.6/5 (10 user reviews)

A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.