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Customer Service Software Reviews

Our score: 8.0 User satisfaction: 93%
Average score
(0 user reviews)

A robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests.

Our score: 7.4 User satisfaction: N/A
Average score
(0 user reviews)

Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.

Our score: 8.0 User satisfaction: N/A
Average score
3.7/5 (6 user reviews)

ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.

Our score: 8.0 User satisfaction: N/A
Average score
(0 user reviews)

Zingle is a software solution which enables businesses to communicate with customers through text messaging.

Our score: 8.4 User satisfaction: 95%
Average score
4.6/5 (14 user reviews)

A versatile and affordable SaaS product that reinforces your Gmail account and Google Apps with the essential customer relationship management features. The platform includes CRM essentials like contact and opportunity management modules. NetHunt CRM is ideal for small startups and growing businesses with its affordable pricing plans and packages.

Our score: 8.0 User satisfaction: 100%
Average score
4.5/5 (4 user reviews)

AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.

Our score: 8.4 User satisfaction: 94%
Average score
(0 user reviews)

Sailthru is a customer retention system that offers personalized individual customer experiences for better engagement.

Our score: 8.0 User satisfaction: 100%
Average score
(0 user reviews)

Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.

Our score: 8.8 User satisfaction: 100%
Average score
(0 user reviews)

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Our score: 7.5 User satisfaction: N/A
Average score
4.9/5 (11 user reviews)

Innovative customer content suite with many useful modules for online retailers which updates the process of collecting reviews and ratings in a variety of ways.

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