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Customer Service Software Reviews

Our score: 7.7 User satisfaction: 98%
Average score
(0 user reviews)

Simple CRM System is an out-of-the-box CRM with a friendly interface, which will allow you to perform all important CRM functions literally on a single spreadsheet.

Our score: 8.1 User satisfaction: N/A
Average score
4.4/5 (5 user reviews)

The Natero Success Engine is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics.

Our score: 8.0 User satisfaction: 100%
Average score
(0 user reviews)

NterAKT by RapidValue is a digital customer engagement suite that enhances end-customer experience, attracts customers, and increases loyalty.

Our score: 7.6 User satisfaction: 100%
Average score
5/5 (1 user reviews)

Salesboom.com is a popular online CRM software company that offers user-friendly, web-based CRM software apps.

Our score: 9.0 User satisfaction: 96%
Average score
4.5/5 (14 user reviews)

A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.

Our score: 9.8 User satisfaction: 100%
Average score
4.7/5 (22 user reviews)

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Our score: 9.6 User satisfaction: 97%
Average score
4.7/5 (12 user reviews)

A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.

Our score: 8.5 User satisfaction: 90%
Average score
(0 user reviews)

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.

Our score: 8.8 User satisfaction: 100%
Average score
4.7/5 (16 user reviews)

A multi-featured customer service and business management software for service providers and professionals such as consultants, accountants, lawyers, and others. This solution utilizes essential tools to manage everyday tasks such as calendar and online scheduling, email and SMS marketing, client portal and management, lead generation, and billing and invoicing.

Our score: 7.2 User satisfaction: N/A
Average score
4/5 (1 user reviews)

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.