Electronic health record (EHR) software helps to automate the clinical operations of healthcare providers. They offer digital storage of patient charts and facilitate tracking of patient demographics, test results, medications, SOAP notes, histories and more. Show moreElectronic health records are also called electronic medical records (EMRs), computerized medical records, and digital medical records. EHR is the full collection of patient medical records created and stored at multiple locations. EHR software stores a patient’s medical history, laboratory and test results, radiology images, allergies, immunization dates, treatment plans, medications, and diagnoses. Start by checking our leader Care360, and other recommended solutions in this category. Show less
To develop this list of best EHR Software we have examined 237 different tools currently present on the market, analyzing their features, ease of implementation, customer support, offered integrations and mobile support with our exclusive SmartScoreTM rating algorithm. This list has been developed by Louie Andre, our software authority responsible for the EHR Software category.
CloudRank™ system is a unique algorithm that our research team uses to evaluate EHR Software solutions in a detailed and accurate way. The Winter 2022 edition of the ranking was prepared by Louie Andre, our leading expert in the field of EHR Software, who has authored 1380+ product reviews in this category. The goal of CloudRank™ is to present an unbiased, multi-layered perspective on EHR Software, considering a wide range of metrics and factors, and educating potential customers about both opportunities and challenges associated with each piece of software.
In order to achieve full objectivity the position in our CloudRank™ is based on:
We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. You can see the methodology below on how the calculations were made.
Regardless of their tier, all products included in our CloudRank™ are popular, quality products considered top-performers by our team of experts. Make sure you read a more detailed review of each solution to find one that will work best for your specific needs and budget.
Show lessMARKET POSITION
A score between 1 and 10 based on popularity and market reach of each product.
TOTAL score
A score between 1 and 10 based on the average of our Expert Score and User Score.
Market Position
A score between 1 and 10 based on popularity and market reach of each product.
Total Score
A score between 1 and 10 based on the average of our Expert Score and User Score.
CloudRank™ tier
Based on product's total score.
Rising Star
Contender
Front Runners
Here is a list of all 25 EHR Software solutions evaluated with our CloudRank™ analysis. We have compared their features, user satisfaction, market presence and other key factors in an in-depth analysis you can find below:
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Our report covered 25 most popular products from the EHR Software category. We’ve analyzed their features, performance, integration, customer support, pricing, and several other key buying factors and combined it with feedback from user reviews to come up with the current list of best solutions:
Topping our EHR Software CloudRank 2022 is Quanum EHR (formerly Care360) with overall consistency across key EHR functionalities, namely, lab management, eprescribing, a network of over 470,000 clinicians, multi-system interoperability and drill-down analytics. An established healthcare brand with more than 60 years of experience, the software provides a robust, mobile-enabled EHR system that lends to medical practices efficiency and a healthy bottom line.
Quanum EHR features allow practices to strike the right balance between quality patient care and sustainable productivity. These are two of the main business goals the EHR solutions on our list are evaluated in. Similarly, Quanum EHR’s documentation and data storage are user-rated to be highly secure and accessible via a wide choice of devices. Its advanced, redundant architecture is also an EHR benchmark, one that affords practices to spend more time with patient care and less with administrative work.
Further, the software is part of a larger Quantum Solutions infrastructure that allows clinicians to consolidate an end-to-end system managing their practice. While you may choose Quanum for its EHR features initially, you can grow the practice built on the entire Quanum ecosystem, thus, future-proofing the practice.
Most users of EHR Software solutions confirm that in most cases these tools allow them to reach the following business goals:
The Winter 2022 version of the report includes a total of 25 EHR Software products that were compared and analyzed by our team. We selected them based on the following factors:
Artificial intelligence, combined with machine learning, has started to figure in various aspects of healthcare, from medical research to the use of robots in surgery. Cerna, one of the big names in the EHR segment, is working on a software prototype that incorporates AI and voice recognition that streamlines data entry in regard to patient appointments and diagnoses, slated to be released in 2020. Other developers are expected to follow suit. After all, 54% of business executives have attested to AI’s positive effects on worker productivity.
So, how exactly can AI and voice recognition impact electronic health records? Typically, bulks of information are keyed in in relation to patient care, with the data serving as basis for diagnosis and succeeding medical procedures. Diagnosing patients can take time, especially if a lot of tests are involved. An EHR platform equipped with AI and voice recognition hastens the aforesaid procedure, as patient records can be instantly pulled when doctors voice out commands to the system. In addition, AI, when used in conjunction with machine learning, can predict diseases and medical procedures to be undertaken based on patient data. This eases a large chunk of the burden off of the shoulders of healthcare professionals.
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Source: Klas Research 2020 | HealthLeaders - Epic Dominates EMR Market Share Wars; Cerner Loses Ground
Highly engaged patients work to the benefit of medical facilities. Appointment cancellation rates go down and physicians can monitor the conditions of patients even when they’re away from the medical facility. With this in mind, EHR platforms like Intergy carry patient portals that have messaging features. And this can become an industry standard in the foreseeable future.
In using systems that have patient portals centered on engagement, patients can access their records and confirm appointments with their doctors at any given time. Doctors, on the other hand, can have the patients update them on their conditions and the treatments they have administered. Parallel to employee engagement’s positive effects on workplace productivity, patient engagement reduces guesswork on the part of doctors, decreases administrative tasks in clinics and hospitals, paves the way for more accurate diagnoses and treatments, and gives the impression that the medical institution leverages world-class facilities, which boosts its image with prospective patients.
The technology behind cryptocurrency is more than just a means of recording transactional data as its applications have expanded to take on other industries and was recently considered one of the foremost trends in financial technology. Likewise, the EHR segment of healthcare sees a lot of potential in blockchain technology to improve data accuracy and security.
The advent of EHR systems has drastically increased the amount of information taken in by healthcare facilities, and blockchain can be leveraged to track down hospital transactions and monitor inventory. Information is listed down on a decentralized digital ledger that is hard to tamper with. By this definition, blockchain also beefs up the security of patient data, keeping it safe from online threats and upholding the privacy of the people checked in in hospitals or clinics.
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Source: Statista
5G is currently billed as wireless network technology that can change the way people live and communicate with its blinding speed and potential to automate most, if not all, human activity. Its latency is less than one millisecond, rendering the human reaction time of 300 milliseconds as an eternity. EHR happens to be one of the areas in which 5G can work its magic. Its usage can potentially consolidate patient information across offices and medical facilities, even those from other hospitals and clinics.
5G is set to be rolled out soon. However, in the case of EHR systems, compatibility issues have yet to be addressed. But once an agreement has been settled on among providers, new norms would likely be set thereafter in the healthcare industry.
EHR platforms come with a long list of benefits, but despite that, 59% of primary care physicians are not too happy with the ones they’re using. Two of the most prevalent errors are the vast number of notifications and the system not recognizing certain conditions, say, patients with implants.
Given the wide scope of existing systems, notifications for their every functionality are received by doctors, possibly burying alerts that need immediate attention. This can be addressed by assigning priorities to notifications or creating a more extensive sorting system. As for systems not recognizing conditions, they will need a database that reflects every possible patient condition and a greater bandwidth to accommodate such. In any case, the said concerns would likely be mitigated in the near future.
EHR tools help to automate and computerize the complete details of a patient’s health record. Therefore, they are an invaluable asset to healthcare providers and medical institutions. However, how can they do informed comparisons to select the best EHR software from the numerous quality platforms out there? They can read this buyer’s guide which provides a list of factors to consider and features to look for in their search.
You can start your search for the best EHR software programs signing up for the free trials or demo offered by leading EHR software providers. This will help you to test each solution’s main features free of cost and learn whether they are what you are looking for. You can visit the websites of the following top EHR software systems to find out if they offer a free trial: Kareo Clinical EHR, NextGen, NueMD, EpicCare, and AdvancedMD. These apps have been given high rankings in our EHR software reviews that you can read to get a comparison of the features.
EHR tools can be categorized based on where the data is stored:
Enhanced quality of care
Features such as drug interaction verification, symptom checks, and integrated drug databases enable doctors to prescribe the appropriate medications and dosages. EHR software can also offer prompts to doctors on the patient’s complaints as well as risky demographic factors.
Improved collections
EHR software provides doctors the documentation needed to support claims sent to Medicaid, Medicare, and insurance companies. E&M coding feature also helps providers code visits correctly. Doctors can treat more patients which would also improve collections.
Treatment for more patients
Doctors and support staff do not need to worry about paperwork which can give them more time to treat more patients. EHR software allows doctors to document and complete patient treatment more quickly, which means they can treat more patients every day.
Enhanced efficiency
With EHR software, doctors can get lab test results electronically, prescribe digitally, accelerate medical charting, and minimize paperwork which can make their practice more efficient and productive.
Software as a Service (SaaS)
A good percentage of medical practices are interested in web-based EHR software solutions because of their many benefits. Vendors have improved data backup, server reliability, data encryption and security, and HIPAA compliance which has boosted the popularity of SaaS software. Plus, you can save the huge upfront costs needed for on-premise systems as the monthly subscriptions of cloud-hosted solutions are more affordable.
Support for mobile devices
More doctors are using mobile devices to do perform their work from anywhere. As a result, the popularity of Android devices as well as iPads and iPhones is growing in medical practices. To support this trend, EHR software vendors are providing mobile support for their software solutions. For example, MediTouch is offering medical software compatible with iPads.
AI and Voice
Advances in artificial intelligence and voice search capabilities are opening new doors in EHR. Questions posed via natural languages can help make search queries easier. With AI lending a helping hand, answers to routine questions can be made even when the users have their hands full.
User adoption
Many healthcare providers are used to dealing with paper, so they are wary of using EHR software. This is also the case with less tech-savvy physicians and support staff. The issue can be resolved by providing adequate training to doctors and support staff to enable them to productively use EHR software.
Data Security
Healthcare providers pay utmost attention to HIPAA compliance and patient privacy. Therefore, EHR software vendors need to ensure that they use standard security measures to protect and safeguard patient data. Leading vendors are not lagging behind in this regard as they are implementing the latest data encryption technology for both cloud-hosted and on-premise solutions.
Data Migration
Transferring data from paper to an EHR system is considered a challenging feat. In addition, private and sensitive information contained in the records have to be dealt with in a secure manner. For bigger health service companies, migration may become a nightmare if not managed properly.
Customization
EHR is not a one-size-fits-all solution as medical teams often have their own unique way of working things out. The EHR system they choose should be at least willing to conform to these practices and give them the ability to tailor fit the software into something they are familiar with.
Migration
Transforming a sea of printed documents into digital copies will take a lot of planning and effort. Make sure your provider has both the capability and the plan for migration before you sign that purchase order. Otherwise, you may spend the first few months making you work harder than necessary.
Costs
Take time to note if your desired EHR system will require specific hardware, specialized software, migration, or support resources that charge extra. This is important especially considering that EHR would be a long term investment if companies expect an ROI. In addition, if you plan on connecting to a health network using your EHR, you must anticipate the added costs as well.
Electronic Health Record software has been an overdue development in health care. Documenting individual health records is a complicated matter to track, not only due to the person’s medical history but also because of the people’s tendency to have themselves checked in at the nearest and most convenient health facility at the time. Collecting all these paper-based information, arranging them historically, and coming with a consolidated patient profile is hard, though not impossible. In addition, it would be hard to entrust document safekeeping when a patient recovers or improves.
Digitizing records simplify the process of gathering data, and also ensures that copies would be available on demand. This helps doctors piece together crucial information prior to prescribing treatment. Apart from the usual vital signs, you’ll need patient history, recent procedures, prescribed medication, known allergies, and more.
That said, we should expect that EHR platforms will soon overcome the resistance and completely replace paper records. The pros far outweigh the cons, and with everything going digital nowadays, this is bound to happen anyway. Soon, previous concerns such as accuracy, veracity, and location of information will be replaced with the challenges of security, privacy, and accessibility.
Digitizing medical records were once the wave of the future. That future is now, and EHR software will help lead the way into a more modern record-keeping on matters of health.
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Disaster recovery and security are two main elements that need to be considered by SaaS buyers when evaluating potential vendors.
Many SaaS vendors do not have a disaster recovery site. Therefore, ask the following questions to your shortlisted providers: How do you test your disaster recovery processes? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your main site and your disaster recovery site situated in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to deploy SaaS apps. Many systems have multiple providers. For instance, there may be a firewall provider, an Internet provider, and a few others too in the mix. If a concern rears up, there is a lot of finger-pointing. This problem is common with on-premise IT platforms. The solution is to minimize the number of vendors so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following queries about security: Is your organization SAS70 compliant? What security measures are used at your data centers? What security audits and guidelines does your organization follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research methodically and get the answers to the above queries before you invest in a suitable SaaS system.
The best EHR software is TherapyNotes, which earned the top spot in our list of best EHR software. It has helped increase efficiency in accessing and updating records, decrease the billing and invoicing cycles, A/R cycles, and improve health care collaboration primarily for behavioral health practices.
Utilizing TherapyNotes will help you ensure that all your records are up-to-date. Moreover, it will help you comply with governmental regulations. To top it all off, the platform also comes with built-in scheduling tools, a patient portal, as well as a payment processing system.
Enhanced quality of care
EHR software contains comprehensive information about medication and doses such drug interaction verification, symptom checks, and integrated drug databases to ensure that patients are prescribed appropriate treatment with the correct dosage.
Improved collections
EHR software helps streamline the processing of Medicaid, Medicare, and insurance claims. This helps patients feel less worried over pending claims while improving your collection rate as well.
Treatment for more patients
With less time over paperwork, doctors and support staff can focus more on treating patients. EHR software completes documentation faster, which means they can treat more patients every day.
Enhanced efficiency
EHR software can receive lab test results electronically, prescribe digitally, accelerate medical charting, and minimize paperwork — all of which can improve their efficiency immensely.
Below are some of the functionalities that EHR systems will help you perform:
Care360 offers ready, on-demand access for medical information via its cloud servers. Even better, you only need to log in using any desktop or mobile device that’s connected to the Internet.
TherapyNotes is user-friendly and easy to navigate due to its simple, clean interface. It also helps users take notes and track and update client data.
Cerner EMR makes creating content simple and straightforward. At the same time, it generates a lot of in-depth information when creating graphs from the data gathered.
Most free EHR software are open-sourced systems that will require you to have an in-house IT team. Moreover, they can be quite complicated to learn and navigate for those who are still transitioning to digital recordkeeping. That said, we will recommend the next best thing — TherapyNotes. This platform offers a free 30-day trial that lets you navigate around the software. For Mental Health training clinics, the unlimited version is free for a year, while for aspiring medical students, the use of the software within the classroom is totally free of charge.
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