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Help Desk Software Reviews

Our score: 8.3 User satisfaction: 97%
Average score
(0 user reviews)

BMC Remedy 9 is a mobile-first digital service management platform built for boosting workforce productivity. It makes complex IT simple.

Our score: 8.3 User satisfaction: 97%
Average score
4.5/5 (11 user reviews)

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.

Our score: 7.8 User satisfaction: 100%
Average score
4.6/5 (7 user reviews)

EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.

Our score: 8.5 User satisfaction: 99%
Average score
4.3/5 (4 user reviews)

CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.

Our score: 8.3 User satisfaction: 84%
Average score
(0 user reviews)

HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.

Our score: 9.0 User satisfaction: 96%
Average score
4.5/5 (14 user reviews)

A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.

Our score: 8.6 User satisfaction: 99%
Average score
4.6/5 (25 user reviews)

Spiceworks gives IT professionals a product and a community to do their jobs in a radically new way – one that's revolutionizing the IT economy.

Our score: 7.8 User satisfaction: 99%
Average score
(0 user reviews)

A knowledge management solution offered by Knowledge Powered Solutions to improve the efficiency of agents and minimize operational costs.

Our score: 9.8 User satisfaction: 100%
Average score
4.7/5 (22 user reviews)

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Our score: 9.6 User satisfaction: 97%
Average score
4.7/5 (12 user reviews)

A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.

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