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Help Desk Software Reviews
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
An ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind.
An integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.
Salesforce Essentials is a CRM platform that combines sales and customer service tools in one place. You can manage leads, sales opportunities, and accounts. It also includes support functionalities for various channels such as phone, chat, email, and social platforms. You can even automatically track meetings and emails.
Powerful and comprehensive CRM solution that integrates well with other Salesforce products.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Iperius Remote is lightweight and versatile software for connecting remotely to any Windows computer or server.
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
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