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Help Desk Software Reviews

Our score: 8.0 User satisfaction: 100%
Average score
4.4/5 (14 user reviews)

Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.

Our score: 9.0 User satisfaction: 100%
Average score
4.9/5 (16 user reviews)

Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.

Our score: 8.8 User satisfaction: 96%
Average score
4.7/5 (15 user reviews)

A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.

Our score: 8.0 User satisfaction: 100%
Average score
(0 user reviews)

Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.

Our score: 8.8 User satisfaction: 100%
Average score
(0 user reviews)

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Our score: 8.7 User satisfaction: 91%
Average score
4.5/5 (11 user reviews)

Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.

Our score: 8.0 User satisfaction: 100%
Average score
(0 user reviews)

With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.

Our score: 8.0 User satisfaction: 90%
Average score
4/5 (1 user reviews)

A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.

Our score: 8.0 User satisfaction: 94%
Average score
(0 user reviews)

It helps to optimize services, offer end users exceptional experiences, and support business agility to meet the needs of every digital enterprise.

Our score: 8.1 User satisfaction: 83%
Average score
(0 user reviews)

Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.

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