Online business is changing rapidly, shifting all the way from traditional offices to home-based employees working in different regions. Such developments highlight the importance of working online or at least introducing collaboration tools for exchange of information in every firm trying to keep the pace. Working with online collaboration software can have its ups and downs. While […]
The cloud revolution is taking businesses by a storm and it doesn’t seem to cease anytime soon. In fact, tech pundits are estimating that a whopping number of Fortune 1000 organizations are all set to venture into the cloud in the near future and this includes moving their HR and payroll operations to the cloud […]
A good quality helpdesk system can assist your company to provide top rate customer support. You don’t have to look beyond Vision Helpdesk for your needs as this application offers a host of advantages including tracking the ticket’s lifecycle, empowering employees and improving their productivity, and boosting the prioritization of tasks.
A good Learning Management System (LMS) helps organizations and training institutions impart excellent education and courses to their employees and learners. If you are looking to invest in a suitable LMS for your needs, you don’t have to look beyond Docebo. It is a mobile-ready, scalable platform that is used by top brands such as […]
With an effective collaboration tool you are creating a motivational environment that makes a real difference to your success. By becoming better in supplier-demander communication, you’re enhancing back-scene operations a lot. You have enough tools on disposal to instruct and measure performance, and to distinguish good practices from ones that you don’t need. Employees like that, […]
All companies have to deal with customer requests, problems and issues every day, and the only thing that distinguishes the good company from the great one is the ability to deal with them accurately. Such responsiveness, however, is tied to huge systematic tracking efforts, overcrowded maintenance staff, and unlimited expenditure. Unless you have a formidable helpdesk […]
Regardless of its size and number of employees, every company strives towards the same goals: growth and prosperity. The service providers’ competitiveness, however, makes fear of staying behind a valid concern. Even at times when innovative competition offers sound disincentives against proved-to-work methods, email marketing picks up speed. Very soon, full-blown, traditional marketing will be disguised […]
What is the best HR management software? The best HR management software is BambooHR for its end-to-end workforce management solutions. From recruitment and onboarding to performance management and employee retention, this platform has everything businesses need to manage their employee lifecycle. What’s more, it has an easy-to-navigate and highly configurable interface, so you can ensure […]
It seems like the easiest thing in the world, yet, thousands of businesses lose millions of dollars because of it. I’m talking about pricing. Getting your pricing right is one of the harder challenges for any SaaS business. Price too high and you’ll scare away customers. Too low and you won’t be able to maximize profit. Which is […]
As our capabilities of mining Big Data keep growing, its effects on our global economy and just about every conceivable industry keep getting more pronounced and difficult to ignore. Due to their sheer volume and often speculative nature, discussions on the best ways to use this knowledge are themselves becoming as inscrutable as Big Data […]
How to define customer success? To define customer success effectively, businesses must focus on customers and not on their products. They must also know who their ideal customers are and be able to manage their expectations. Companies should involve every department on customer support and invest more in the onboarding process. In customers’ point of […]
What is the top LMS service? The top LMS Service is SAP Litmos, a corporate learning system that expedites the training process of external and internal teams alike. It’s a simple but powerful LMS that can automate learning programs and does not require dedicated training to operate. It can also scale to millions of users […]
RevampCRM is a leading sales and marketing CRM for e-tailers and small businesses. It was designed to automate reporting and streamline your workflow. In this detailed RevampCRM reviews, we evaluate the main features and functionalities of this app and discuss its key aspects. We will also take a look at the most frequent user comments […]
Brightpearl is one of the best multi-channel retail management applications. It helps companies manage all the main aspects of their business—accounting, reporting, customer data, inventory, and handling orders—in one place. In this Brightpearl reviews, we will scrutinize all the important features of the app and discuss the main aspects and benefits of this service. We will also […]
We frequently asses B2B solutions based on technical features alone. Reviewing LiveAgent is no different. However, we felt we needed to highlight the customer-centric approach of the vendor when developing the helpdesk software. Yes, many times we’ve encountered B2B solutions that are designed to have best-in-class features, but at the same time put actual customer […]
Samanage is a very popular ITIL-ready IT service desk and asset management solution that can be deployed via cloud. It promises to streamline your IT support workflows and give you full visibility of IT assets from purchase to depreciation. In this detailed Samanage review, we’ll analyze all the important aspects of the app and we’ll […]
KiteDesk FIND is a software that promises a smarter way to get leads. More importantly, it allows you to keep the pace of your lead volume month over month so your conversion rate maintains an upward swing all the time. Leads are everywhere; what KiteDesk does is it qualifies them based on your Ideal Customer […]
3dcart software is backed by more than 15 years of vendor experience in ecommerce, having supported over $4 billion transactions worldwide. But that’s not the reason why we like this ecommerce platform. We like it for what it is now. Aside from the expected standard shopping cart features, this software excels in providing one aspect […]
CRM software can be a very useful asset to almost any company. It’s a service that can be really helpful in terms of boosting your sales and ensure a high level of customer satisfaction. But, there is quite a lot of solid CRM service out there. One of them is PipelineDeals, a powerful and very […]
What is the best accounting software? The best accounting software is FreshBooks because it is easy to use but robust, with invoicing, time tracker, expense tracker, reporting, and more features in one intuitive app. It is a fit for those looking to streamline their financial management process at an affordable price. What do you look […]
What are the pros and cons of Zoho CRM? The pros and cons of Zoho CRM include an extensively AI-driven contact and lead management system that lets you focus on prospects based on how far they are to closing the deals. The software takes inspiration from emerging technologies and updates or upgrades regularly. It’s a […]
Branded by experts and simple users as one of the best cloud-based Customer Relationship Manager (CRM) for B2B sales teams, PipelineDeals CRM packs a powerful punch that is complemented by its simplcitity and user friendliness. This dynamic platform provides businesses with a plethora of functionalities that makes it easy for teams to stay organized, focused, […]
Help desk software is part of an umbrella category called service desk, which includes asset management and IT service management (ITSM). Although the two terms are sometimes used interchangeably, help desk specifically refers to the system that addresses customer queries. This means a help desk system, at the least, has a point of contact for […]
What is Freshbooks? FreshBooks is one of the best cloud accounting apps out there. It was designed to help companies handle their finances in a secure and easy manner. FreshBooks offers a simple yet efficient way to manage expenses, invoices, reports, and time tracking. The product was designed to help you save the time spent on difficult […]