- Home
- Research
Featured Articles
2020 SaaS Industry Market Report: Key Global Trends & Growth Forecasts
Last year, 2020, we witnessed many key developments in the SaaS industry. Excitement has been high owing to the introduction of newer technology in SaaS. These include even more powerful AI, machine learning, and the much anticipated 5G experience. Global SaaS trends indicate that in 2021 and beyond, we will witness a great increase in […]
Read the full story »Research
11 Top ERP Software Trends for 2024: New Predictions & What Lies Beyond?
As businesses start to open after months of dealing with the COVID-19 pandemic, many now realize that the market is not what it used to be. Limited resources, tighter timelines, and increasing customer demands are just some of the challenges that even large corporations find hard to overcome. With new problems come new ERP software […]
36 Best Business Intelligence Software Statistics: 2024 Market Share & Data Analysis
We have more data now than ever, 175 zettabytes by 2025, all of which can be leveraged by business intelligence (BI). And as the COVID-19 pandemic continues to disrupt our traditional ways and ushers in the new normal, so too must companies act with fastidious care to understand market shifts that can happen overnight. Organizations […]
20 Key Social Media Software Trends & Predictions for 2024
As the world starts to recover and adjust to the impact of the COVID-19 pandemic, social media remains a stalwart presence in people’s lives. In fact, the highlight of current social media trends shows that the number of active social media users worldwide rose 9.9% from October 2020 to October 2021 (Hootsuite, 2021). This amounts […]
13 Latest Customer Service Software Trends & Forecasts for 2024
Strong customer connections have always been a common denominator among successful companies. To maintain those connections means staying on top of the latest customer service software trends and checking how your organization’s customer service team is performing. Fortunately, technologies like customer support software are rapidly evolving to include modern features needed to level up a […]
17 Remote Work Software Trends for 2024: Current Forecasts You Should Know
With COVID-19 still plaguing societies worldwide, flexible work arrangements remain ubiquitous in the current business landscape. Even though some employees have returned to the office, a lot of enterprises are expected to rely on remote work until the pandemic is curtailed. This has caused a change in the way companies view work and their workforce. […]
7 Latest Customer Support Software Trends & Forecasts for 2024
Consumers have always been demanding when it comes to customer service. But the COVID-19 pandemic pushed their expectations to new heights, as the current customer support trends 2022 would show. This is why organizations need to stay on top of their game in providing top-notch customer support. To do that, companies need the help of […]
8 Business Intelligence Software Trends for 2024: Predictions You Should Be Thinking About
The COVID-19 pandemic has spurred technological developments and adoption worldwide and it’s no different in the realm of business intelligence (BI). With more people and businesses shopping online, working online, learning online, and generally moving a huge part of their daily lives online, BI has never been more swamped with data that quantifying the humongous […]
51 Key Online Payment Software Statistics You Must Learn: 2024 Data Analysis & Market Share
As businesses and the public switch from cash to online payment methods, the payments industry faces a bold change as it prepares itself for an optimistic future. At present, lockdowns, strict health protocols, and continuous health concerns have drastically transformed our daily lives, especially our spending habits. The COVID-19 pandemic has already expedited the digitization […]
2021 SaaS Industry Market Report: Key Global Trends & Growth Forecasts
A new edition of our annual report is available. You can get find the latest trends and statistics in our 2022 SaaS Industry Market Report. The year 2021 has been eventful. Reeling from the wide-ranging impact of the COVID-19 pandemic, many nations and industries have started on the road to recovery. Previous projections on SaaS adoption […]
55 Interesting Medical Technology Statistics: 2024 Data on Companies & Usage
Medical technology plays a huge role in the medical advancements that we enjoy today. It has made the early and accurate diagnosis of diseases possible, for instance. We also have medical technology to thank for innovative products and devices that help people survive and enjoy life as normally as possible. Additionally, modern medical technology has […]
25 Notable SoundCloud Statistics: 2024 Revenue & User Data
Digital music streaming has become the norm since the late 2010s and advancements in apps like distribution software have also made it possible for artists to sell their music without being dependent on record labels and contracts. Though physical sales of music have plummeted, people are listening more than ever via their mobile devices and […]
51 Significant Video Game Demographic Statistics: 2024 Data on Age & Gender
Young and old alike enjoy video games. Whether on mobile, PC, or a console, playing video games allows for enjoyment and gives a temporary escape from everyday life. This is especially true during a pandemic when people stayed home due to lockdown measures. This compilation of video game demographics statistics will give you a glimpse […]
53 Important Statistics About How Much Data Is Created Every Day in 2024
You are on the internet almost daily. You check your email, send replies, maybe browse websites and even click on things. Every move you make online equates to data creation. So, have you ever wondered how much data is created every day? With around 4.66 billion active Internet users worldwide, the data produced daily surpasses […]
35 IoT Device Statistics You Must Read: 2024 Data on Market Size, Adoption & Usage
The world wide web has made a lot of things possible for both businesses and consumers. Among its gifts is the internet of things (IoT), which has been creating a buzz in the business space for many years. More recently, IoT devices have become more accessible to consumers, getting people even more connected than ever. With […]
33 Key WordPress Websites Statistics: 2024 Data on Costs, Plugins & Themes
For every ten websites you visit, four are probably created using WordPress. An open-source software, WordPress has made a huge impact on the internet that is perhaps hard to imagine, considering its roots as a primarily blogging platform. Today, individual bloggers and well-known brands—including Zoom, Grammarly, Microsoft, and Udemy—are using WordPress to create professional-looking websites […]
55 Mobile Gaming Demographics Statistics: 2024 Data on Market Share & Spending
Mobile gaming has come a long way from its earliest known version in 1994. That year, Hagenuk MT-2000 was launched and became the first mobile phone with a pre-installed game—Tetris. Playing on a bulky mobile device with a small, backlit screen and physical buttons might seem more cumbersome than enjoyable by today’s standards. It was, […]
56 Email Statistics You Must Learn: 2024 Data on User Behaviour & Best Practices
Emailing has become part of people’s everyday lives that they send and receive a staggering amount of emails per day. At a time when there are restrictions to face-to-face interactions, email is also an effective way to keep in touch with people and brands. This is why choosing the right email marketing software is crucial […]
700 Essential Smartphone Usage Statistics: 2024 Data Review & Analysis
No other human contraption has taken a more commanding piece of human attention than the modern smartphone: in fact, people of all ages lose their minds if left without their smartphones for prolonged periods of time. They simply have to find and grab it for various reasons. As a communication tool and entertainment device, it […]
100 Telegram Statistics You Must Know: 2024 Users, Security & Revenue Data
Security and privacy—these are two things that many communication platforms say they offer. But only a handful really live up to their promises—to a point. One of these is Telegram. It’s the brainchild of brothers Pavel and Nikolai Durov who also founded VK (previously VKontakte, meaning “in contact” in Russian). The messaging app is available […]
92 App Usage Statistics: 2024 Data on Downloads & Consumer Spending
The evolution of phones from bulky handheld devices to the smart gadgets we know today has led to the creation and remarkable growth of mobile apps. These apps have become so ubiquitous; not a day goes by that they go unused. In fact, recent studies show the time spent on applications has increased at a […]
68 Social Media Usage Statistics for 2024: Time Spent & Impact on Health
Social media has become so ingrained in people’s lives that it’s hard to imagine a world without it. More than half (50.64%) of the global population now uses social media and, out of 4.57 billion internet users, 83.36% are active users. With the staggering number of social media users, one might ask, just how much […]
178 Significant WeChat Statistics: 2024 Market Share & Data Analysis
WeChat was released in 2011 by parent company Tencent. Its original name was Weixin, which in Chinese literally means ‘micro message.’ The product is known to be the app for everything in China, thanks to its wide variety of uses. In essence, the application is a multi-purpose platform most popularly known as a communications software […]
85 Uber Statistics You Can’t Ignore: 2024 Market Share & Data Analysis
Ridesharing service is arguably the biggest innovation that has happened to the modern transportation landscape. Prompted by a terrible experience of hailing a cab in Paris during a snowstorm, Uber’s founders developed a mobile-based service that allows riders to request a ride within a matter of minutes. The service was officially launched in 2009 with […]
47 Lyft Statistics in 2024: Data on Revenue, Riders & Drivers
Ridesharing has become an important part of the economy. This is especially true in urban areas where consumers are looking to avoid the hassle of public transportation while dodging the costs of owning a private car. Among the most popular platforms used today is Lyft. Established in 2012 as a short-haul rideshare service under Zimride, […]
46 Nonprofit Statistics You Should Know: 2024 Financial, Donor & Volunteer Data
Nonprofits can be a force for good in the world, whether they are organized as charitable institutions, civic leagues, social welfare organizations, or social advocacy groups. They can tackle a variety of issues, ranging from healthcare to animal welfare to arts and culture. In a world where societal problems are aggravated by the pandemic, nonprofits […]
55 Important Pinterest Statistics: 2024 Users & Advertising Data
If you think Pinterest is just one huge online photo album, think again. If we look at the latest Pinterest statistics, we can definitely say that it should be among the channels you are managing in your social media management software. In 2020, the visual search engine registered 459 million monthly active users (MAUs) composed […]
109 Online Form Abandonment Statistics: 2024 Data, Trends & Impact
Not every internet user knows the importance of online forms. Yes, we use them whenever we make online transactions—from creating an email or just about any user account to making online purchases. It’s basically an online form that allows users to input information about themselves. Online forms for business serve one purpose: to capture leads […]
60 Compelling Netflix Statistics for 2024: User Demographics & Revenue
Most people know Netflix as the popular video streaming service that offers a vast selection of TV shows and movies. But before it became the media giant that it is today, it had its own humble beginnings as a small online DVD rental store. Fast-forward to 2021 and it has become one of the most […]
44 Essential Wikipedia Statistics for 2024: Data on Users, Readers, & Milestones
Anyone who has access to the Internet must have gone to Wikipedia at some point. As the most popular online reference source around, the online encyclopedia is powered by a wiki application, a robust collaboration software used by the majority of the public, enterprise, and personal wikis. Beyond its powerful engine, Wikipedia is run by […]
35 Latest Maintenance Statistics for 2024: Data, Adoption & Strategies
Maintenance is vital to many industries, particularly in manufacturing, real estate, hospitality, oil, gas, power, IT, and even food and beverage. There are two basic types of maintenance: reactive and preventive. Reactive maintenance is done when something breaks down unexpectedly. This is the type of maintenance you don’t want to find your team performing, as […]
39 Relevant Social Media Monitoring Statistics in 2024: Data Analysis & Market Share
Because social media is both powerful and potentially dangerous, it only makes sense for you to want to track every mention of your brand online. Social media monitoring lets you in on what other people are saying about your business, from reviews to product questions and even service repair complaints that your customers are posting […]
8 Demand Generation Monitoring Trends for 2024: New Predictions To Watch Out For
Traditionally, marketers used demand generation to fill the top of the funnel with prospective buyers. Today, however, this is no longer the case. As marketers re-evaluate their pipelines, they have started to focus on quality rather than quantity. The current focus on demand generation strategies that walk the customer through the buying journey is reflected […]
99 Search Marketing Statistics You Can’t Ignore: 2024 Data Analysis & Market Share
Search marketing refers to an online marketing technique that involves search engine optimization (SEO) and search engine marketing (SEM). It is a combination of marketing and advertising, presenting a holistic approach to promoting your brand online. With the majority of consumers conducting service and product searches online, search marketing is indeed an indispensable element in […]
8 Leading Social Media Monitoring Trends for 2024
Social media is the place to be for any company, organization, or professional that wants to reach customers or their community. With 4.6 billion people now using social media, it’s definitely a marketing channel you shouldn’t ignore. Marketers rely on social media management software to automate many of the tasks involved in creating, publishing, and […]
13 Content Marketing Trends for 2024 & New Forecasts
Nowadays, content has become the essence of marketing. Whether you choose to use blogs, videos, infographics, or user-generated content to boost your marketing efforts, your content can help you generate brand awareness, convince customers to take action, and drive revenue. With each passing year, new trends and techniques in content marketing emerge, transforming the way […]