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What are the best customer experience practices in 2018? In this article we’ll show you five strategic steps that’ll take your CX management to the next level:

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5 Customer Experience Best Practices: Is Your Team Following Them?

What are the best customer experience practices in 2018? In this article we’ll show you five strategic steps that’ll take your CX management to the next level:

How to Improve Customer Experience Using A Helpdesk Software

How to improve CX using a helpdesk? Although only comprising part of the customer experience management spectrum, helpdesk is central to the former’s successful implementation. There are three main aspects where helpdesk software adds value to CX, namely: Operational cost reduction Resolution time Agent performance. In this article we’ll explore […]

5 Creative Ways to Use Live Chat Software for Marketing

Did you know that live chat can be utilized for marketing, especially inbound marketing? If you have an established online marketing strategy and live chat isn’t part of that mix, you need to read this post on how live chat can help marketing. But first, let’s define the tasks of […]

5 Creative Ways to Use Live Chat Software for Sales

Even as you scour your CRM database spanking clean for potential deals, and still fall short of your revenue target, prospects may be right in front of you, ignored, their interest allowed to wither away. Ironic, yes, but that what happens when you fail to use live chat as a […]

How Live Chat Software Can Help You Get More Leads And Increase Sales

Do you want to know how live chat software can help you get more leads and increase sales? Your help desk solution automates the major aspects of your customer service. But beyond that, it provides you with more benefits in improving your bottom line through live chat.

7 Best Practices To Optimize Your Conversion Forms And Get More Leads

How do you optimize conversion forms? Here are 7 best practices to do it. These are proven techniques and are distinct from creating an intuitive website conversion path, which, as should be pointed out, is your broader lead generation goal.

7 Free Forms Automation Tools to Collect Quality Leads For Your Business

Imagine your web form acting like a threshing machine that separates kernels from husks with ease. Forms are your gateway between you and quality leads. Placed on a strategic landing page, forms can be automated to churn out leads after leads and, ultimately, the seeds to grow your business.

5 Common Mistakes When Choosing CRM Software

What are the common mistakes you can make when choosing CRM software? It’s important to know what the pitfalls are, because if you end up with a wrong CRM or one that frustrates you or your team, you probably are guilty of one or more of the following common missteps […]

Which CRM Should I Choose? Tips On How To Pick The Right Solution For Your Business

Which CRM should I choose? Agility is key to sales and can put your business ahead of the competition. And the most agile CRM solutions today tend to be SaaS or cloud-based and they can adapt to both small business and enterprise needs. That’s why these solutions are also often a […]

Salesforce or HubSpot CRM? Comparison of Two Leading CRM Software Solutions

Customer relationship management is a key tool in getting leads for your company and increasing your bottom line. But there’s more to CRM than just closing deals. CRM has become a management strategy that very often will ensure a steady growth of your business. It allows you to consolidate sales data […]

Top 20 Affiliate Marketing Software Solutions of 2018

Affiliate marketing has become an increasingly popular strategy for businesses to generate and convert leads with over 80% of advertisers and publishers utilizing an affiliate marketing program. To manage this kind of campaign effectively, however, you will need a good affiliate marketing software at your disposal.

A Breakdown of HubSpot CRM Free Features & Limitations

One of the typical problems with sales is the abundance of disparate data. Campaign feedback, customer conversations, lead profiles, performance indicators of sales reps and other important customer data reside in different databases and devices. Without proper visibility on such data you’re missing out on potential opportunities and glossing over […]

List of Best Service Desk Software Solutions for 2018

Service desk software facilitates the delivery of customer support at various levels of an organization through multiple channels. Levels may start from the front desk for simple customer queries and could go up to supervisory or managerial levels for bigger problems. Channels refer to contact points where customers can reach […]

What is Employee Monitoring Software? Analysis of Features, Benefits and Pricing

What is employee monitoring software? It is a powerful tool that boosts the employee oversight capabilities of companies, from ensuring that employees are following best practices when it comes to work-related tasks, access to sensitive company data, resources, and security. In this guide, we’ll explain the details and how it […]

5 Techniques to Automate Prospecting and Improve Quality of Your Leads and Marketing

Below, we’re sharing this insider-look to help you automate your prospecting and increase the quality of leads. These strategies will allow you to build a tested framework that qualifies leads from marketing to sales and promises higher conversion rate. We’ll be discussing the following strategies:

How to Leverage User Reviews for B2B & SaaS Lead Generation

The following article was prepared by Sebastian Lambert, CEO of FinancesOnline and an expert in the field of SaaS & B2B lead generation and growth hacking. All strategies are based on Sebastian’s personal experience, extensive research and opinions and data gathered from FinancesOnline users and clients.   If you’re like […]

Best Sales Tools For Salespeople That Will Help Your Team Succeed

What are the best sales tools to drive your team to more success? In this article, we focus on five essential tools that leverage technology to spur more won deals. They help increase sales velocity, identify promising leads, turns sales pitches into personalized conversations and, generally, shorten the sales cycle. […]

Top 20 Grammar Checker Software Solutions for 2018

There are a number of good reasons we are currently seeing a marked increase of ESL institutions and grammar checker software all over the world. One that easily comes to mind is the rising demand for English competency among non-English speaking countries whose own people are seeking admission to higher […]

Top 20 Freelance Websites for Beginners and Professionals in 2018

Freelance platforms have changed the way professionals do their job and how companies operate. Through these applications, businesses can easily source workers for projects that do not require permanent employment, and independent professionals can search for work without the pressure of aiming for tenure.

List of Best eCommerce Software Platforms for 2018

The increase in demand for eCommerce software solutions elevated the number of platforms emerging to provide you with solutions you need for managing and running an online store. But what sets the best platforms apart from the good ones?

Top 20 Legal Case Management Software Programs for Small and Medium Law Firms

Legal case management software programs are designed to assist lawyers or law firms manage their cases including client records, schedules and appointments, deadlines, billing and bookkeeping, computer files, and documents. It also facilitates compliance to policies and requirements laid down by judicial and legal authorities.

How to Build a Sales Forecast with Templates, Examples and Formulas

How to build a reliable sales forecast for your company? If you want an accurate prediction, this involves intuition, predictive analysis and a really good CRM tool. In this guide we’ll walk you through all the steps you need to take to be successful at sales forecasting:

Top 20 Digital Asset Management Software

What are the top digital asset management software products in the market today? In this article, we have gathered the leading DAM solutions with robust tools and features to match your business environment and needs. These are: What are the top digital asset management software? Adobe Experience Manager Cloudinary Bandicam […]

What Are Freelance Platforms? Analysis of Features, Benefits and Pricing

What are freelance platforms and what benefits do they offer to freelancers and businesses? To start, freelance platforms are a meeting place where qualified and skilled freelancers from anywhere in the world can find work and get payment. In this regard, online freelance platforms can be compared to eBay and […]

How To Reverse Engineer Your Revenue Goals To Ensure Sales Growth & Increase Profits

This article was prepared by Sebastian Lambert, CEO of FinancesOnline and our company’s guru on SaaS growth hacking and lead generation strategies. All strategies discussed below are based on both extensive research and Sebastian’s yers of experience with the SaaS and B2B market.   The CEO just handed you down […]

2018 SaaS Industry Market Report: Key Global Trends & Growth Forecasts

The report and trend analysis below was prepared by Sebastian Lambert, CEO of FinancesOnline and our company’s guru on SaaS growth hacking and lead generation strategies. All trends are based on both extensive research of external sources as well as Sebastian’s analysis of SaaS-related data from FinancesOnline users and clients. […]

What is IT Security Software? Analysis of Features, Benefits and Pricing

With the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now transferring and relying their crucial operations on software products, the importance of software security assurance must be taken seriously – now more […]

How To 6X Sales Revenue In 12 Months With A Simple Change In Mindset

In marketing, how you think is more powerful than what you do. And a change in mindset can bring in significant profits. In this article we’ll show you how a simple change of viewpoint on how you use your sales tools can 6x your revenue in the next 12 months. […]

How To Build A Sales Process That Drives And Improves Growth

This guide was created and researched by Sebastian Lambert, CEO of FinancesOnline and our company’s guru on SaaS lead generation and growth hacking tactics. Sales process advice given below is based on his extensive experience with the SaaS and B2B market.   What is a sales process? It is a […]

Top 15 Online Collaboration Tools for Virtual Teams

What are the top online collaboration tools for virtual teams in 2018? Our team analyzed the most popular solutions on the market and came up with a list of 15 best collaboration software systems you should consider for your company.  What are the top 15 online collaboration tools for virtual […]