Connecteam Pricing Packages: What’s Included in the Pricing Plans?

These days, it can be tricky to efficiently manage the performance of deskless workers without going over budget. This is why many time tracking software and employee management platforms offer multiple pricing plans to meet different businesses’ needs. One such software is Connecteam. Depending on the Connecteam plan you choose, you’ll get access to features such as employee time clock, employee task management and scheduling, and employee training and recognition.

This article discusses Connecteam pricing packages, including its Free plan and four paid pricing plans: Basic, Advanced, Expert, and Enterprise. The sections below also explore the features included in each plan so you can make an informed decision on the best Connecteam plan for your business.

Connecteam Price Plans and Features

1. Overview of Connecteam
2. Free Plan
3. Basic Plan

1. Advanced Plan
2. Expert Plan
3. Enterprise Plan

Despite comprising an overwhelming majority of the global workforce, deskless or non-desk employees often get overlooked when it comes to productivity and employee engagement solutions. Ironically, studies have found that deskless workers heavily rely on technology to be able to do their jobs properly. However, 60% of non-desk employees are unsatisfied with the technology they’ve been provided for their jobs.

Fortunately for this segment of the workforce, the tide seems to be shifting in their favor. Recent surveys indicate that companies plan to increase their spending on technology for non-desk workers.

Source: The Rise of the Deskless Workforce

Investing in the right technology brings various benefits to businesses employing deskless workers, not the least of which are improved employee engagement and more efficient collaboration. Two-thirds of deskless workers also consider the technology they’re provided an important factor when choosing a workplace to join.

As such, employee management platforms like Connecteam may prove to be a wise investment for businesses looking to make work easier for their deskless employees. The sections below discuss in more detail Connecteam pricing packages as well as the features included in the software’s free and paid plans.

Overview of Connecteam

Connecteam works as a comprehensive, scalable solution for employee management and accurate time tracking. The platform offers three main hubs: operations, communications, and HR and skills. With all these functions on one platform, Connecteam also makes an efficient tool for businesses with deskless or non-desk employees.

Moreover, to help streamline business operations, Connecteam comes with features for employee time clock, online timesheets, and employee scheduling. These features make it easier for employees to clock in and out and manage their schedules, even without physically going to the office. The software also has features for task management and digital checklists. In this way, employees can be productive and remain updated on pending tasks even when they’re out in the field.

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It can be difficult to communicate with employees who are at different locations, so Connecteam offers multiple options for helping employees keep in touch. Aside from work chat and surveys and polls, users also get access to updates and announcements, company directories, and internal knowledge bases. Moreover, the platform’s intuitive interface facilitates easier communication between teams and improves collaboration.

Lastly, to help keep deskless teams fully engaged, Connecteam comes with features for employee recognition and mobile training. You can also use the platform’s built-in rewards system to recognize outstanding employees and encourage a sense of belonging. Managers and trainers can also create engaging courses and quizzes for easier online employee training.

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Key Features of Connecteam

• Real-time clock in and out
• Online timesheets
• Kiosk station
• Mobile admin
• Absence management
• GPS Geolocation Stamps
• Maps display
• Payroll integration
• Shift management
• Schedule limitations
• User profiles

• Smart groups
• Private chats
• Group and team chats
• Anonymous surveys
• Events and announcements
• Company directory
• Multi-location, multi-branch management
• Unlimited courses
• Unlimited documents
• Course completion status
• Employee awards and recognitions

Free Plan

What’s great about Connecteam is that it has a Free plan, which provides free-for-life access for up to 50 users. The Free plan costs nothing, but it comes with a wide range of features for streamlining business operations and employee communications. This plan also allows unlimited admins, so you can create an organizational structure as you see fit.

Operations

For instance, one useful feature included in the Free Plan is an employee time clock feature for clocking in and out in real-time. Businesses can also set up kiosk stations so multiple users can use the same devices for clocking in and out. These features make it easier for businesses to track the working hours of their deskless employees. The Free plan also allows users to set up an employee schedule and tag up to five tasks for easier search and filtering.

Communications

Furthermore, users on Connecteam’s Free plan also get access to communication features, including updates and announcements, organizational chat and directories, as well as posts that support likes, comments, mentions, and replies. Managers can also set up events and send surveys to gather feedback from employees when needed.

HR and Skills

Moreover, managers can create up to three knowledge bases using the platform’s built-in knowledge templates library. These knowledge bases improve internal communications and ensure that deskless employees always have the resources they need to do their jobs properly.

To facilitate employee training, users of the Free plan can also set up online courses and quizzes with text, images, PDF files, and even YouTube videos. This online training method is ideal for deskless workers who can complete the courses wherever they’re located. Quizzes can also be added to the courses so managers can accurately track employees’ understanding of the material. To improve employee motivation, users can also distribute badges and rewards.

While Connecteam’s Free plan offers a comprehensive set of features, it has some limitations that make it a better fit for startups and SMBs. The Free plan also works as a great option for small businesses looking to improve engagement among their deskless workforce.

Connecteam also makes it easier to manage multiple schedules at multiple locations.

Basic Plan

Connecteam’s Basic plan costs $39 per month, billed annually. Just like the Free plan, the Basic plan can also accommodate 50 users. Each additional user costs $.5 per month.

Operations

For the Operations hub, the Basic Plan comes with all of the features of the Free plan and more. With this paid plan, though, users can add unlimited jobs and locations for time tracking. Users can also get push notifications as reminders to clock in and out.

The Basic Plan provides users with more control over employee time tracking functions. For instance, one significant difference between the Free and Basic plans is that this paid plan supports GPS geolocation stamps and maps display. With these features, managers can view exactly where employees clock in and out on a map. Managers will also be able to specify which actions will require admin approvals. Moreover, users get more control over timesheets, gaining the ability to view timesheets in more than the past 30 days.

Additionally, Connecteam’s Basic plan enables payroll integration. Users will be able to set payroll periods and export timesheets to payroll tools with a single click. Connecteam readily integrates with popular payroll platforms such as QuickBooks and Gusto.

For easier employee time tracking, the Basic plan also comes with absence management features. Absence requests from users must be approved by admins. These features also make it easier for managers to keep track of employees’ time off.

Aside from the ability to add unlimited jobs, users of the Basic plan also get more features for job scheduling. Managers can publish shifts or jobs so users can claim them if they’re available. Users can also search and export schedules and use basic filters.

Another useful feature of the Basic plan is its many task management features. Users can tag an unlimited number of tasks and create sub-tasks. Managers and admins will also be able to view past-due tasks to get a picture of employee productivity.

Communications

Like the Free plan, the Basic plan allows users to upload updates, announcements, and posts. With the Basic Plan, though, users can add media and file attachments. Users also get team chat for easier internal communication.

Similarly, the Basic plan allows users to create up to three knowledge categories and up to three 1GB knowledge bases for each category. In addition to text, users can also add files and links to pages. More importantly, the platform provides insights into knowledge base usage. In this way, users can tweak content to improve usage when needed.

HR and Skills

Unlike the Free plan, the Basic plan allows users to add up to three course categories and up to five courses within each category, for a total of 15 courses. Moreover, users will be able to create up to eight quizzes and view quiz insights. Aside from courses and quizzes, managers can also create employee timelines, which map out an employee’s careers and highlight milestones such as promotions and changes in job titles.

Managers can also show appreciation for employees and motivate them through tokens and badges. These tokens can be used to purchase gift cards for a wide variety of services.

Additionally, this plan allows users to upload up to 10 documents, including contracts, COVID certificates, licenses, and tax forms. Through this feature, deskless employees can send required documents to managers more easily, too.

Since the Operations, Communications, and HR hubs have more features in the Basic plan, this paid plan may be a good fit for businesses with more complicated requirements for their deskless employees. The Basic plan’s training features also make it a good choice for businesses that plan to launch different types of training for their deskless workforce.

Connecteam allows users to include polls in updates to the company feed.

Advanced Plan

Businesses with a larger, more distributed deskless workforce and complicated management requirements may benefit from Connecteam’s Advanced plan. The Advanced plan is Connecteam’s most popular paid plan. It costs $79 per month for the first 50 users. If you want to add more users to your account, you can also expect to pay $1.5 per month for each user you add.

Operations

Unlike the Free and Basic plans, the Advanced plan allows users to add up to three time clocks to their accounts. Having multiple time clocks can be beneficial to large multi-location or multi-branch companies. With its own time clock, each branch can have different admins, users, and settings.

With the Advanced plan, for instance, users get multiple options for tracking their work time, whether on the mobile app, the kiosk time clock, or their computer’s time clock. The software can also be configured to automatically clock out employees who have reached their daily limit of hours. In addition to these features, Connecteam’s Advanced plan also offers geo-fencing, so users can clock in only at listed work sites. The Advanced plan allows users to list up to 10 sites.

One of the major pros and cons of Connecteam is its full-featured job scheduler. In this plan, users can create up to three separate schedules and use Shift and Weekly templates for faster schedule creation. Managers can also use Quick Actions and the Action Button to save time and effort in publishing, unassigning, and duplicating shifts. In addition to these features, users can enable Work Preferences, where they can set their preferred working hours.

Moreover, through the plan’s task management features, users can enable mobile permissions and set which users can create tasks through the mobile application. Managers will also be able to view the company’s whole task list and get a general idea of employee productivity through the “All tasks” and “Overdue tasks” tabs.

Payroll integration is also available with the Advanced plan. However, with this plan, users can set automated reminders to check their timesheets and to remind admins to go over pending items before the payroll cycle ends. Admins also have the option to lock timesheets to prevent editing.

Communications

On the Connecteam Advanced plan, users get access to advanced chat settings. Through these settings, managers can specify which users can use the chat feature and which users can create team chats. These settings also come in handy for restricting who can create different team chats on the platform. Users will also have the option to activate read receipts.

In addition to regular text updates, users can also publish updates with polls and videos. These can help boost read rates of updates and make the content more engaging. You’ll also be able to control whether other users can like or comment on the updates you publish.

The Advanced plan also allows greater control over user visibility in the organizational directory. You get the option to hide specific user information or user fields from the rest of the directory. These capabilities come in handy for hiding sensitive information like the CEO’s phone number from other employees.

On the Advanced plan, users also get 5GB of storage for their knowledge bases, along with unlimited file uploads. You can also create as many knowledge bases as you want.

On this pricing plan, the software also helps with forms management by allowing users to mark fields as required and send automated reminders for form submission. Users can also create up to three customized form templates.

HR & Skills

In the Advanced plan, managers and admins can create unlimited courses and add as many different resources as they want to each course. These resources include videos, links, and quizzes. Admins also get the ability to duplicate courses when needed.

Users of this paid plan also get advanced document management features, including the ability to manage an unlimited number of packs and upload unlimited documents. Users with Owner roles will also be able to configure settings and restrict access to documents.

Through the Advanced plan, admins can also add event descriptions to employees’ timelines. Images and other files can also be attached to the descriptions as well.

Advanced Rewards settings in this plan also allow admins to set which users can manage the organization’s token balance, purchase tokens, and send tokens to other users. Moreover, the Advanced plan provides access to all default badges in the system and allows managers to attach personalized messages to badges.

Connecteam’s Job Scheduler has a visual interface that’s easy to understand.

Expert Plan

Connecteam’s Expert Plan costs $159 per month on annual billing. Like the platform’s other paid plans, this package includes the first 50 users. Each additional user costs $3 per month. As a result of this pricing, the Expert Plan is a better fit for large organizations with few budget restrictions.

Operations

The Expert plan allows users to create up to six separate time clocks. Since each time clock can have its own users and settings, this feature makes the Expert plan a great choice for multi-location businesses. This plan also lets users create unlimited geo-fenced sites and provides accurate location tracking through a Breadcrumbs feature. Furthermore, through these features, you always stay updated on your employees’ whereabouts while they’re clocked in.

Users of this plan can also activate a Limitations feature so employees can’t clock in outside their scheduled hours or daily limits. Users on unauthorized overtime will also be automatically clocked out. For more efficient employee management, the software can also send attendance reports and automated timesheets to your email.

Aside from the benefits of time tracking software, the platform also provides robust job scheduler features. Users can create up to six separate schedules to more efficiently manage different teams and departments. Managers can also add layers and shortcuts to shifts to give employees the information they need to work properly. You can also add shortcuts to tasks.

Moreover, managers can enable cross-schedule conflicts to ensure employees who are assigned to more than one schedule don’t go on overlapping shifts.

Communications

Similar to the features of the Operations hub, users will also be able to add shortcuts to updates, chats, and events and share links to relevant content and reminders. Managers can also create scheduled and recurring updates.

The Expert plan also allows users to create a custom publisher so you have the option to publish updates from the HR team or from your company. Moreover, you can add two different attachments to updates to make them more engaging.

HR & Skills

In the Expert plan, users can fully customize courses and choose “hierarchy” or “on date” course timing for employees. For instance, with the “Hierarchy” course timing, you can decide the order of the course’s sections. Meanwhile, “on date” timing makes the course sections available on a date of your choosing.

Aside from more course management features, admins also get the ability to approve or reject documents. Shortcuts can also be added to employee timelines to link other features like forms and checklists.

Moreover, the Expert plan allows users to create and edit Recognition badges. You’ll have access to the Badges library so you can set a customized name and choose a relevant topic for the badge you create.

For added convenience, this paid plan also lets you add publishers to your account. This means you can send rewards on behalf of the entire company or just the HR department.

Connecteam’s dashboard provides an overview of all updates published on the company feed.

Enterprise Plan

Lastly, Connecteam also offers an Enterprise plan, which is available at custom pricing. This plan is designed for large organizations who want a software that can scale with the rapid expansion of their deskless workforce. Connecteam also recommends this plan for organizations with more than 300 employees.

The Enterprise plan provides users with unlimited capabilities for Connecteam’s many features. For instance, users will be able to create unlimited time clocks and geofences. Similarly, users will also be able to set up as many auto reports as they want.

In addition to time tracking capabilities, this plan also allows users to create unlimited job schedules and add an unlimited amount of data layers and attachments to users’ shifts.

Likewise, for the Communications hub, users can attach as many files as they want to any update and create as many knowledge bases as their organization needs. These knowledge bases have unlimited storage as well. Meanwhile, managers can also create an unlimited number of badges to recognize employee efforts and milestones.

There are also some unique Connecteam features that can be accessed only through the Enterprise plan. These features include a biometric app lock for the mobile app, private branding app options, two kinds of APIs, and webhooks for forms. For easier onboarding, businesses on the Connecteam Enterprise plan users also get a dedicated customer success manager.

The Connecteam platform makes it easier to view which employees are currently clocked in.

What are the common challenges of using Connecteam?

While Connecteam offers many benefits for managing teams and projects, users may encounter some common challenges. Here are a few issues to be aware of:

• Learning Curve: New users might initially find Connecteam’s extensive features overwhelming. The platform has many tools and settings, and it may take time to understand how to utilize them effectively.
• Limited Customization Options: Some users report that while Connecteam provides a range of features, the customization options can be somewhat limited. Tailoring certain elements to fit specific workflows may require workarounds or may not be possible at all.
• Mobile App Functionality: Although Connecteam has a mobile app, some users have experienced glitches or limitations in functionality compared to the desktop version. This can affect usability for teams that rely heavily on mobile access.
• Pricing for Larger Teams: While Connecteam offers a free plan, costs can escalate for larger teams or organizations that require advanced features. Users may find the pricing structure less accommodating as their needs grow.
• Integration Limitations: While Connecteam integrates with some popular tools, it may not integrate seamlessly with every business application. This can create challenges in maintaining a cohesive workflow across different platforms.

What is the best Connecteam plan for you?

The best Connecteam plan for your business largely depends on your organization’s unique needs. Startups and small and medium businesses, for instance, can try automating the management of deskless employees through the Free or Basic plans. Connecteam pricing packages offer comprehensive features for time tracking, task management, and communications for businesses with simpler workflows.

On the other hand, organizations with multiple locations and a larger workforce may find Connecteam’s Advanced and Expert plans a better fit for their needs. These plans come with expanded capabilities for time clock, geofencing, and course deployment. These features also make it easier for businesses to monitor the performance of deskless employees spread out over different branches.

Moreover, you have the option to contact the vendor directly for more details on the Enterprise plan. This plan offers many unlimited capabilities for the software’s features, which also makes it ideal for companies with over 300 employees.

If you want to learn more about employee time tracking systems, check out our guide to the best time tracking tools of 2022.

Key Insights

• Diverse Pricing Plans: Connecteam offers a range of pricing plans to suit different business needs, including a Free plan and four paid plans: Basic, Advanced, Expert, and Enterprise. Each plan is designed to cater to businesses of varying sizes and operational complexities.
• Comprehensive Features: The software provides a wide array of features across its plans, including time tracking, task management, employee scheduling, communications, and HR functions. These features help streamline operations, enhance communication, and improve employee engagement.
• Free Plan Benefits: The Free plan supports up to 50 users and includes essential features such as real-time clock-in/out, task management, scheduling, and basic communication tools, making it ideal for startups and small businesses.
• Advanced Capabilities in Paid Plans: The Basic and Advanced plans introduce more sophisticated features like GPS geolocation, payroll integration, and enhanced task management. The Expert and Enterprise plans offer further customization, including multiple time clocks, geo-fencing, and unlimited course creation.
• Focus on Deskless Workforce: Connecteam is particularly beneficial for managing deskless or non-desk employees, offering tools that enhance productivity, engagement, and communication for employees who work remotely or in the field.
• Scalability: The Enterprise plan is tailored for large organizations, providing unlimited capabilities for various features and additional support such as a dedicated customer success manager and private branding options.

FAQ

1. What is Connecteam?
   Connecteam is an employee management and time tracking software designed to streamline operations, enhance communication, and improve engagement for deskless and non-desk employees.
2. What features does the Free plan offer?
   The Free plan offers features such as real-time clock-in/out, employee scheduling, task management, updates and announcements, organizational chat, knowledge bases, and employee recognition for up to 50 users.
3. How much does the Basic plan cost?
   The Basic plan costs $39 per month, billed annually, for the first 50 users. Additional users cost $0.5 per month each.
4. What additional features are included in the Advanced plan?
   The Advanced plan includes all Basic plan features plus multiple time clocks, geo-fencing for up to 10 sites, unlimited job scheduling, advanced task management, automated timesheet reports, and more comprehensive communication tools.
5. Who should consider the Expert plan?
   The Expert plan is suitable for large organizations with complex management needs and multiple locations. It includes up to six time clocks, unlimited geo-fencing sites, advanced scheduling features, and comprehensive communication and HR tools.
6. What are the benefits of the Enterprise plan?
   The Enterprise plan offers unlimited capabilities for all features, including time clocks, job scheduling, and knowledge bases. It also provides additional support such as a dedicated customer success manager, API access, and private branding options.
7. Can Connecteam integrate with payroll software?
   Yes, Connecteam integrates with popular payroll software such as QuickBooks and Gusto, allowing for seamless payroll processing based on tracked hours and timesheets.
8. Is Connecteam suitable for small businesses?
   Yes, Connecteam’s Free and Basic plans are ideal for startups and small businesses, offering essential features to manage and engage a small workforce effectively.
9. What industries benefit the most from Connecteam?
   Industries with a significant number of deskless or non-desk employees, such as transportation, manufacturing, retail, hospitality, construction, healthcare, and education, can benefit greatly from Connecteam.
10. How can I decide which Connecteam plan is best for my business?
    Consider your business size, the complexity of your operations, and specific needs such as the number of locations, employees, and the required features for time tracking, task management, and communication. Startups and small businesses might find the Free or Basic plans sufficient, while larger organizations may benefit from the Advanced, Expert, or Enterprise plans.

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.