In today’s ever-evolving world, cybercriminals have developed advanced techniques to exploit and manipulate the patient’s medical information. They breach the patient’s medical records in an attempt to acquire healthcare services illicitly. A report states that in 2021, the healthcare fraud analytics market generated a revenue of $1.5 billion. The healthcare sector should limit access to patient’s medical records to prevent unauthorized medical service claims. They should conduct an extensive analysis of the patient’s identity before registering them in the medical databases. This can be done by incorporating an electronic verification system, which detects the customer experience management through digital methods.
Electronic Identity Verification
Electronic identity verification (eIDV) is a digital tool that can be used to prove an individual’s identity when he/she wants to do online things. It refers to confirming the validity of what the user types against sources acknowledged as authoritative, this consists of government IDs, data bases or credit bureaus. eIDV assists companies and organizations to confirm the true identity of their customers or users, to prevent fraud, and to fulfill the governmental regulations. Through an approach based on the latest technology such as biometrical data, machine learning, and artificial intelligence, eIDV accelerates the verification stage, combining high-level security with fluid use of digital operations and interactions.
Electronic Identity Verification – Fortify the Healthcare Services through Digital Solutions
Electronic identity verification is the process of detecting the authenticity of a customer’s identity by utilizing digital identity validation techniques. These services can enhance the medical services and operations of the healthcare sector. Electronic verification systems allow the medical sector to examine the patient’s identity before registering them for medical service access. These digital solutions protect the patient’s medical records from unauthorized access and illicit use. The automated identity validation services can detect several healthcare scams and provide countermeasures to eliminate them. The healthcare sector is susceptible to several medical scams. The patients often face problems of double billing, where they are charged multiple times for a single medical service.
The medical service providers manipulate the patients by charging them for an expensive service when, in reality, they have received the ordinary medical service. The doctors are also involved in medical crimes, such as kickbacks. Kickback is the action where doctors pay the patients a certain amount to give them frequent visits. Electronic identity verification services can eliminate such scams by conducting extensive identity analysis of various customers. The automated verification solutions can allow medical operators to examine patients’ identities against several watchlists by conducting an effective customer due diligence process.
E-IDV Check – Role of OCR Services in Limiting the Illicit Access
Optical character recognition (OCR) is an authentic data extraction service that enhances electronic verification services. The OCR technology can automate the validation process for patients. It converts handwritten medical prescriptions and records into digital formats for fast and accurate analysis. Optical character recognition stores the patient’s information into digital servers, allowing examiners to analyze the authenticity of the document’s credentials. It screens out all the alterations, substitutions, fabrications, and editing in the documents, limiting the illicit attempts of scammers to access the patient’s medical records. It prevents scammers from making false insurance claims, providing an additional protection layer to the patients.
The E-IDV checks are the main instrument that secures transactions and safeguards the sensitive data in such sectors as healthcare, finance, and government services. In this design, OCR services become integral in reducing illegal access due to the integration into recognition and verification systems.
OCR technology checks into the various types of papers, namely, identification cards, passports, and driver’s licenses, and converts them into machine-readable text. E-IDV checks and OCR services are the rapid and accurate methods of extracting the information from these documents by CRM Software, such as names, dates of birth, and identification numbers.
Definitely, OCR services are one of the considerable components in the IDV checking process while ensuring the prompt and precise handling of data from identity documents, and for that reason, they reduce illegal access to data and successfully develop security within various industries.
Electronic Identification – Impact of Biometric Verification Solutions
Biometric verification is an integral part of electronic identity authentication services. It ensures an accurate validation of a patient’s identity through enhanced face identity verification and fingerprint scanning. The face ID checks are the process by which the patients connect with an identity examiner through online video call servers. The patients are required to submit their documents, which are cross-matched with the patient’s live presence. It detects the patient’s facial characteristics through automated 3D depth and motion analysis features.
The healthcare sector can incorporate facial recognition and fingerprint scanners in hospitals to allow patients to enter the facility after crossing these checks. This service can reject the entry of illicit entities into the hospital premises, protecting sensitive medical rooms and laboratories from unauthorized access. Biometric verification can only allow authentic medical personnel to access medical emergency and equipment rooms. This protects the medical equipment from robbery and ensures the security of medical reports stored in the laboratories.
E-IDV Process – Ensure a Seamless Patient Onboarding Process
Electronic identity verification services can streamline the patient onboarding process. These services provide real-time verification to patients, allowing them to access medical services easily. The electronic services have launched special medical applications for patients through which they can store their medical prescriptions and records in an encrypted system. Electronic medical apps can provide instant access to medical services and reduce operational costs for both the medical service providers and the patients. The patients can track their clinical data and can use the automated services to acquire medical services remotely in case of a medical emergency.
E-IDV (Electronic Identity Verification) is a simplified process to eliminate the patient’s onboarding problems in healthcare settings. In this process, digital security or platforms or apps including EHR systems and patient portals are being used for the identity authentication of patients.
In this procedure, patients produce their personal information, which is compared with reliable databases for matching and ensuring that the exact and solvent identity of the patient is determined. Through the creation of this verification step, the healthcare providers will be able to reduce the paperwork, minimize the errors, and enhance the security and, in the end, the patient onboarding process will be accelerated.
Along with streamlining the enrollments and admissions, E-IDV also comes up with robust functionalities that allow the healthcare organizations to stay in compliance with the legal requirements, such as HIPAA, and the data privacy and security of patients. Overall, E-IDV, is the provider of care, an operational efficiency of the system, and the overall patient experience from the very beginning of the health care when they engage with the system.
Summing It Up
The emergence of an electronic verification system can enhance the medical services of the healthcare sector. These services can protect patients from unauthorized activities. The use of digital identity verification solutions can effectively detect medical theft attempts, such as double billing and kickbacks. OCR scanners can help medical service providers to authenticate the identity of patients and eliminate risky entities from accessing the medical services and crossing the hospital’s premises. The biometric solutions allow healthcare operators to examine the patient’s facial characteristics and compare them with the documents stored in official directories. The emergence of electronic apps can help patients to access medical services remotely.
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