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How to Keep a Virtual Eye on Your Employees?

Category: B2B News

In a business arena that’s teeming with competition, every company is under pressure to achieve the consistency of employee productivity. Alas, operating at peak level is borderline impossible unless each and every employee contributes to set assignments and goals. Fortunately, the technology lends us a helping hand in this department.

There is no need to constantly loom over your workers and spy on them the old fashioned way. Likewise, it might not be the best idea to go full Big Brother with video surveillance because stress and dissatisfaction cause workers to underperform and feel disengaged. So, instead of ruling with an iron fist, you can harness the incredible soft(ware) power.

Time management

Platforms for time management are an indispensable tool in the arsenal of business owners and managers. They track day-to-day tasks in real time and ensure that workers do not waste time on non-pertinent activities. For instance, solutions like Time Doctor record employee internet use and shed light on the apps they are using and websites they are visiting.

Dashboards most often provide clear visuals and the solid proof comes in form of periodic screenshots. Many business organizations also use time management software to keep in touch with remote teams and confirm that they are really pulling the weight.

Grasping the patterns

This is a chance to figure out which employees are actively engaged and which get distracted easily. Individuals process similar units of work differently, and it pays off to uncover the truth behind these work patterns. Identifying unproductive behavior in real time makes in-the-moment coaching possible.

Of course, it is just as important to single out top performers for the purposes of rewarding them, but also replicating their habits across the board. Finally, advanced software tools empower us to allocate workload more effectively by discovering overworked employees as well as underutilized skill sets.

Field tracking

Another essential aspect of employee monitoring is field service. It encompasses management of resources on the route to clients, following the logic that the supervision policy should extend beyond the office walls. There is a wide array of tasks that field tracking software enables users to carry out.

They include the location of vehicles, workers’ activity supervision, preservation of driver safety, as well as handling of the billing, accounting, and inventory. Considering this variety and different industry requirements across sectors, it does not come as a surprise that the software market is quite fragmented.

Driving force of productivity

Solutions can be deployed on the premises or used as a hosted or cloud-based platform. Features and functionalities vary from one tool to another, which is to say that they are tailored to the needs of multifarious business users.

For example, companies that employ a large number of drivers are inclined to go for fleet management platforms. They utilize GPS tracking technology for real-time, automated location of multiple vehicles. There are many versatile packages that also involve scheduling, routing optimization, hours-of-service tracking, remote vehicle diagnostics, etc.

A matter of choice

Furthermore, solutions like Praxedo and Coresystems Field Service Software are quite popular for managing field workers. When picking the right tool, though, a businessman should not just jump on a bandwagon. He needs to weigh key factors like real-time tracking features, flexibility, ease of use and advanced configurations that suit specific business needs.

In any regard, the automation of field service is something that facilitates optimization of every facet of service delivery. Nowadays, in the age of extreme mobility, customers expect service excellence and field tracking is a way to grant them this wish.

Project management

Project management software is an incredible asset to take productivity to a whole new level. Users are able to define individual assignments, team tasks and high-priority projects, and attach deadlines to each one. Here, productivity is observed in regard to on-time completion.

Many of these platforms are cloud-based, which means that anyone in the company can access them via the device of their choosing. Tools like Trello visualize the workflow and streamline the organization structure: Creating boards for different business functions is seamless and managing processes has never been easier.

The cutting edge

Monitoring employee productivity is key to successful reviewing. Moreover, it allows you to pinpoint core areas in which the changes and tweaks need to be implemented. Therefore, try to unravel the root cause and deal with it sooner rather than later.

Strive to eliminate detrimental habits such as multi-tasking and allow employees to focus on top priorities. Remember that your prime goal is to obtain actionable information and use it to step up your business game. Ultimately, you should be able to gain a powerful edge over the competition and get ahead of the curve.

All-watchful business overseers

Employees’ behavior is rather unpredictable, and understanding it – a daunting task. The good news is that software can do heavy lifting for you: It conducts data analysis, and provides invaluable insights. So, keep an eye on the screen of team members and ensure that plummeting levels of productivity do not put your business to ruin.

Real-time tracking capabilities deal with the uneven spread of workload and acquire actionable, succinct information. Keep in touch with business goings-on and improve the distribution of work. Working under the optimum is not an option anyway, thus accept nothing less than a sustained, peak productivity.

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

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