Top 10 Business Process Management Systems


Business Process Management (or BPM) is a method that looks at a business as a collection of practices or workflows. BPM software helps companies to create, track, and optimize their business processes. You can use the solution to get full visibility into your organization. It helps you to discover, automate, and improve your business processes continuously to reduce costs and boost efficiency and productivity. There are scores of good quality BPM software systems available in the market. This makes it hard to choose a suitable one for your special needs. We help you out by listing the best business process management software systems as selected by our review team based on their main features, benefits and other key elements. We are sure you can find the right platform among them for your business.

1. Bpm’online – Our Score: 9.3/10

Bpm’online won our Great User Experience Award for 2017

Our B2B software review team is highly impressed with bpm’online functionality and has awarded it the highest SmartScore of 9.3/10 among all the apps in the BPM software category. Plus, the system gets a perfect customer satisfaction rating of 100% which shows it has been received very positively by users. We have recognized the software’s high quality by giving it two of our top awards, namely the Great User Experience Award for 2016 and the Useful Free Trial Award for 2016. The vendor offers a convenient free trial that lets you check whether the app is fit for your requirements. You can easily sign up for bpm’online free trial here.

What makes bpm’online the undisputed leader in the BPM software category? To start, it is a complete BPM suite that allows users to test, improve, and manage their operations, and adjust them to the changing business environment. The package is cloud hosted and compatible with mobile devices which makes it easy to track changes and adjust to them even on the go. The features are process driven which gives users access to industry best practices and enables them to apply the practices to enhance operational management. The best part is the system is user-friendly, and even lay users can get the hang of it in quick time.

You can use bpm’online’s extensive and configurable APIs to integrate it with the business apps you already use. The platform integrates seamlessly with a range of email, CRM, ecommerce, ERP and social networking solutions including leading providers such as Twitter, Microsoft, Google and more. Another great feature is the excellent customer support offered by the vendor whose friendly and knowledgeable agents are available on multiple channels to resolve your queries promptly. Finally, you can make use of the well-stocked knowledge base that hosts hundreds of training materials and resources to help all users.

2. Nintex – Our Score: 9.1/10

Nintex gets a SmartScore of 9.1/10 and its user satisfaction rating is a perfect 100%. It deserves second place because it is an online provider of workflow automation solutions for leading companies. In fact, Nintex is regarded by many industry watchers as the world’s leading workflow company. It automates processes between widely used enterprise collaboration platforms and content management systems, connecting cloud as well as on-premise workflows and mobile users. In short, the application helps companies to automate their business processes easily and quickly.

We are impressed that Nintex helps to streamlines processes in a simple and fast manner. You can integrate content and empower your employees regardless of their location. The design is people-driven and the app improves business processes – from simple to elaborate ones. To sum up, the app helps you to use content effectively by routing it in the best way to appropriate recipients.

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3. TIBCO BPM – Score 9.0/10

TIBCO BPM has been awarded a SmartScore of 9.0/10 and its customer satisfaction rating is a perfect 100%. This app deservedly takes third place because it is a popular BPM platform that enables digital businesses to coordinate their processes, context, people, and actions to improve business results. Companies can make their processes flexible to react to changing business events in real time. The app meets all the BPM needs of enterprises and helps them to go beyond automation to digitalize their processes and operations.

We are impressed that TIBCO BPM offers full visibility into your business processes. It provides smart work and resource management dashboards that let you track work, resource, and process details which can help you to find answers to pressing issues and problems to improve your planning. Plus, you can use the dashboards to track the success metrics and key performance indicators (KPIs) of your processes to monitor service level agreements (SLAs), follow progress towards business objectives, and ensure the processes are effective and efficient.

4. KiSSFLOW – Our Score: 8.9/10

KiSSFlow gets a SmartScore of 8.9/10 and its user satisfaction rating is currently a perfect 100%. We have included it in our top 10 list because it is a solution that helps users to easily design, create, and customize business apps. The vendor offers a lightweight approach to BPM and users can allot the task of creating workflows to those who understand the issues well.

The best part about KiSSFlow is it comes with a range of pre-installed business apps such as vendor payment, mileage reimbursement, purchase orders, employee onboarding and more. You can either install these apps and edit them according to your needs, or you can build your own from scratch. Each business app includes a form to capture data, a workflow with a sequence of human and system tasks, notifications, and reports.

5. Intuit QuickBase – Our Score: 8.8/10

Intuit QuickBase gets a SmartScore of 8.8/10 and its user satisfaction rating is currently a healthy 97%. It is a user-friendly app that is designed to help businesses create an efficient and organized database for improved collaboration and output. The application is very flexible and can be easily adapted to any work atmosphere.

QuickBase offers more than 700 productivity applications that can be customized to boost business workflow and processes. The best part is you don’t have to be a coding expert to create apps for your business needs. Plus, you can share data and create interactive reports with just a few clicks.

You can get more things done with your team members as you collaborate in the cloud. On top of that, you can accelerate work processes by automating essential operations. Finally, the vendor offers flexible pricing packages and you are charged only for what you use.

6. aMember – Our Score: 8.8/10

aMember gets a SmartScore of 8.8/10 and user satisfaction rating of 93%. We have selected this app in the sixth place because it enables businesses to easily manage their membership. It is specifically designed for companies that sell digital downloads and products such as images, audio files, software, and eBooks. The system offers a range of capabilities and features to help these businesses handle their subscriptions, accept payments, and deliver their products easily to customers.

aMember is a simple yet flexible membership management app that enables straightforward web-based administration and offers easy access to users. The system integrates seamlessly with shipping apps (ShippingCart), content management solutions (WordPress), and popular payment gateways (Stripe, 2CheckOut, Paypal). Finally, aMember also comes with a full-featured affiliate module and an integrated helpdesk.

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 7. Zoho Creator – Our Score: 8.7/10

Zoho Creator deserves a SmartScore of 8.7/10 and its customer satisfaction rating is currently a perfect 100%. This app is in seventh place because it is an online builder that enables users to easily develop apps. The system comes with an easy to use drag-and-drop interface and a range of customization tools. You can use these features to create custom apps and workflows for your data collection, and set up effective rules to expand your business. The best part is this feature-rich solution is easy to use even if you don’t have any technical skills.

What are the benefits of Zoho Creator? To start, it is a product from the Zoho stable which means the infrastructure is in place and you don’t need to worry about upgrades, backups, uptime, or security. Second, it is a pay-as-you-go service and there are no long-term contracts. Plus, you can access the app from anywhere, anytime. It is a flexible platform you can use to build databases over the web. Finally, the hosting infrastructure is secure, scalable, and highly available.

8. Microsoft Dynamics AX – Our Score: 8.6/10

Microsoft Dynamics AX has been given a SmartScore of 8.6/10 and its user satisfaction rating is a perfect 100%. It is a robust ERP system that is also known as the Operations module included in the company’s Dynamics 365 enterprise edition. This resource planning app offers industry- and brand-specific functionalities as well as core enterprise management features. It is used by many top brands around the world to maximize their business opportunities.

You can deploy Microsoft Dynamics AX either on premise or in the cloud. Plus, you can use the REST API to integrate the app with your existing business systems. The vendor offers the solution in multiple languages and it works with multiple currencies. Other outstanding features are a user-friendly interface, easy customization, high flexibility, and reliable customer support. On top of that, you get access to a busy user community that can offer you ideas on how to effectively use the app and to exchange user experiences.

9. ProcessMaker – Score 8.6/10

ProcessMaker has been awarded a SmartScore of 8.6/10 and its user satisfaction rating is a perfect 100%. It is an online software application that automates form-based, approval-driven workflow and enhances the way information flows between systems. You can use its intuitive, drag-and-drop interface to model approval-based workflows.

In a nutshell, ProcessMaker is an easy to use and cost-effective BPM and workflow software system. Its main advantages are it is lightweight, highly efficient, and has a low overhead compared to similar software apps in the market. Business analysts and subject matter experts use this solution for workflow management because it helps them accomplish more and communicate more effectively with their technical teams.

10. 17hats – Our Score: 8.5/10

17hats gets a SmartScore of 8.5/10 but its user satisfaction rating is not available. This system enables you to automate your business processes. It is an ideal app for small businesses which can use it to manage operations such as scheduling, meetings, billing etc. without needing to rely on paperwork.

17hats is also an ideal tool for freelancers as it lets them focus on their work. It is a favorite among photographers who use it to manage the necessary processes when dealing with multiple clients. The app was launched in 2014 and since then it has become a widely used application in the market. It is very flexible and versatile and has become a popular tool for business automation. Top features include templates, dashboards, credit card payments, invoice management, and client profile management.

Category: B2B News

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