Top 30 Software Solutions with Great User Experience in 2024

The best software developers spare no effort in infusing their applications with great user experience. The lesson from the field cannot be ignored: No matter how great your app is, your target audience will not care about it if its UX design stinks to high heaven.

To dodge this, developers spend countless days and nights A/B testing various iterations of the app, often with the help of professional artists and designers. When statistics show that the ROI on UX investments is 9,900%, no sane developer would let all efforts come to naught just because of a flawed UX design.

So the Holy Grail of software is great user experience, with some hitting it right off the bat while others play catch up. In this article, we list down the top achievers in incorporating great user experience into their applications. They’re not always your familiar brands, but it pays to be in full sync with the times.

In the early days of licensed desktop software, end-users barely had a say about the look and feel of the software that fell into their laps, either via their organization or from an ill-advised purchase. It used to be that the big company behind application suites could simply muscle their way into the market with astute hardware vendor partnerships, leaving consumers to live with what’s already preloaded in the computing systems. Those dark days are gone.

The global reach of the internet, strong consumer advocacy, the relentless digitalization of life everywhere, and buyers more than willing to vote with their money have shaken the old ways, leaving dead those who are unwilling to adapt to new realities. In this respect, the numbers do not lie: In the battleground of software user experience, around 90% would keep using an app if they’re having a great user experience.

Conversely, 90% of users would stop using an app due to poor performance. On the other hand, think of what this fact could do to your efforts: 80% of users are willing to pay extra for a good user experience, underscoring the role of quality in fetching you a better price model.

How do accessibility features enhance user experience?

In recent years, accessibility has become an essential element in software design, ensuring that applications are usable by individuals with varying abilities. By incorporating accessibility features, software providers not only comply with legal standards but also improve overall user experience and broaden their potential user base. Here’s how accessibility features can enhance your software’s usability:

• Inclusive Design for All Users: Accessibility features like screen reader support, keyboard navigation, and text resizing options allow people with visual, auditory, or mobility impairments to navigate the software effectively. These features make the software more inclusive, ensuring that everyone, regardless of ability, can use it without barriers.
• Improved Usability for All: Accessibility often enhances usability for all users, not just those with disabilities. Features like high-contrast modes and simplified navigation can be beneficial to anyone using the software in various settings, such as in low-light environments or while multitasking.
• Boosted Brand Reputation: A commitment to accessibility demonstrates social responsibility and positions the company as a forward-thinking, inclusive brand. This can enhance the company’s reputation and increase customer loyalty among those who value inclusivity.
• Expanded User Base: Accessibility expands your audience by catering to users who might otherwise be excluded. This can result in increased market reach, as people with disabilities represent a significant portion of the population, especially in digital spaces.
• Compliance and Avoidance of Legal Risks: By meeting accessibility standards, companies can avoid potential legal issues related to accessibility compliance. This is particularly important as accessibility regulations are becoming stricter in many regions.
• Enhanced Customer Satisfaction and Retention: Accessible software meets the needs of diverse users, leading to higher satisfaction and loyalty. Users who feel valued and accommodated are more likely to continue using the software and recommend it to others.

Top 30 Software Solutions with Great User Experience

Targetprocess

Targetprocess keeps an eye on your business goals with its comprehensive project management software package that organizations could employ to manage IT processes, along with provision for education, marketing, recruiting, and other workflows. Its power comes to light with its ability to visualize and manage complex works using Agile principles through Scrum, SoS, SAFe, Kanban, NEXUS, or other customizations, approaches, and frameworks.

Project management solutions excel best when organizations could easily tailor their capabilities to suit their requirements, and Targetprocess was fully designed to meet this need. But aside from its strong customizability, Targetprocess comes with robust automation and powerful integrations.

If you’re an IT professional, you would know how integration could be heaven-sent if you’re facing the wall of plugins in order to manage portfolios, intermediary spreadsheets, and manual syncing of ALM and PPM data.

Managing projects is usually a tedious, complicated affair. Not so much with Targetprocess, which brings along a powerful visual focus to let you plan and execute complex strategies unhindered by cumbersome processes.

Zenkit

Zenkit eschews the traditional one-size-fits-all project management route, electing to provide a collection of progressive web apps and public API to empower teams and collaborators everywhere. They only need an adequate internet connection to function and benefit from the app’s powerful implementation.

Aside from standing apart from its contemporary project management tools, Zenkit also features all the vital project management needs, including in-app communication tools, task management, resource allocation, CRM, scheduling, along with budgeting, reporting, and database, among several others. All these allow Zenkit to be used for various project types.

Zenkit allows project managers to publish any Zenkit collection separate from other websites. The compartmentalized approach is great news for collaborators and stakeholders, allowing them to interact with the website.

ProductPlan

ProductPlan offers plan roadmaps for planning, suggesting, viewing, and communicating service and product strategies. Users build and arrange plans on the fly via a simple drag-and-drop process.

The project management platform allows teams and stakeholders to see the whole picture at a glance. They can view each plan and see how product portfolios are connected to others.

The visual approach removes the challenges of information sharing, giving managers more time to focus on reaching project and organizational goals.

Pivotal Tracker

Pivotal Tracker is a unique web- and story-based agile project management solution. Its uses “stories” or an actionable bit of work as a starting point for a team conversation. Then, it can be developed into full-fledged projects. It features an automatic planning capability to keep your team in rhythm.

It does this by calculating your team’s velocity from the average number of story points that you have recently completed. In this way, your future pace will be determined by your historical performance. This intuitive feature is housed together with other modules in an interface sporting a sleek and clean design.

Other features include project management analytics, collaboration tools, and task management capabilities. Aside from native integrations with other popular software like Slack, Zapier, and JIRA, the product also allows users to expand capabilities further through its REST API. With this, users will be able to customize the product by creating various integrations and tools.

Furthermore, you can access Pivotal tracker through its native mobile applications for both Android and iOS devices. The product has a free version that supports three collaborators. Paid plans start at $15.

Escreen

Escreen is a popular digital signage platform. It is one of the top cloud-based digital display solutions available on the market. Some even consider it a genuine option for well-known premium brands as it rivals their functionality. In fact, its UI is comparably similar to pioneering tools out there.

Core features include cloud accessibility, a straightforward user interface, content creation, and scheduling. It also has plug-and-play hardware, screen network management, and free layout templates.

Moreover, like other high-end platforms, it offers live, email, and training support. The system also allows for the integration of Google Docs, Facebook, Instagram, and LinkedIn. Furthermore, it supports devices such as Windows, web-based, and Mac.

Sellsy CRM

Sellsy CRM is a French customer relationship management suite that integrates prospecting and sales with invoicing and management. It offers a wide variety of features for marketing, task management, collaboration, performance tracking, invoicing, and other financial features.

The features list might be long and comprehensive but the product has an intuitive UI with a clean and highly-visual design. In this way, great user experience and functionality gel together at the forefront of the platform. Furthermore, you can access the platform through its native mobile applications for iOS and Android devices. As well, the native applications have high out-of-the-box usability.

Moreover, the product also has good integration capabilities. In fact, it has telephony integration with Ringover—something many CRM platforms lack. Also, it has native integrations with Zapier, WordPress, and Gmail. For more possibilities, it provides a powerful API to connect it with other applications. Pricing starts at €37.5 per user per month or around $39.

Kapture CRM

Kapture CRM is another business solution with a great reported user experience. It is an easy-to-use mobile-first application with a web-based portal. Key features include a contact center, service center, field force, live chat, ticket management, and knowledge management. Moreover, the product provides a learning management system that can be used for onboarding and uptraining.

The product is fitted with lead management tools complete with lead scoring and lead tracking capabilities. Aside from its popular contact center module, it also provides users with email marketing features. Like other top tools, it has integrations for telephony, email, and websites. Taking advantage of its integration with popular social media sites, CRM teams can truly set up an omnichannel experience for themselves and their customers with Kapture CRM.

All of these features and modules are housed in an intuitive UI with a clean visual design. This, and its high functionality, makes the platform popular among leading brands. Users include teams from Skullcandy, Exxon Mobil, and Google. Lastly, pricing starts at $29 per user per month.

Salesforce Essentials

Salesforce Essentials, formerly RelateIQ, is Salesforce’s small business plan for its CRM package. Just like its predecessor and, of course, other products of the company, Salesforce Essentials is known for its great user experience. The software solution makes it easy for small teams, even new teams, to collaborate and manage CRM-related tasks. In fact, it is so intuitive that it is easy to use even for entrepreneurs who wear many different hats.

Key features include a 360-degree customer view, contact management, account management, case auto-assignment, and case escalation rules and queues. Moreover, its internal management features, including collaboration and task management tools are reminiscent of popular social media platforms. Thus, they have high out-of-the-box usability.

The platform also integrates well with other third-party solutions, including social media sites. Lastly, pricing starts at $25 per user a month.

Tableo

Tableo is a reservation management platform designed to help restaurant managers make better business decisions. It solves myriad modern restaurant management problems such as booking errors, high cover fees, frequent no-shows, and more.

With Tableo, you can automate many management tasks so you can focus on other important aspects of your business such as customer service and employee satisfaction.

Tableo is best for modern restaurant managers who want to digitize their management processes. Included in Tableo is the ability to modify, add, or cancel bookings. It can also send emails and automatic alerts to guests to reduce no-shows. All data of bookings can be found on one centralized platform and can be accessed online.

NCheck Bio Attendance

NCheck Bio Attendance is a popular employee scheduling platform. It is one of the top attendance monitoring systems available on the market. Some even consider it a genuine option for known high-end brands as it rivals their functionality. In fact, its UI is comparably similar to state-of-the-art tools out there.

Core features include remote location management, a biometric attendance system, and multiple biometric modes. It also has features such as liveness detection, location monitoring, and comprehensive reports.

Like other premium solutions, NCheck Bio Attendance offers ticket, email, phone, and training support. The system also allows cloud-hosted and on-premise deployment. Furthermore, it provides android, web-based, and windows device support.

Kockpit Analytics

Kockpit Analytics is a popular business intelligence software platform. It is one of the best business software available on the market. Some even consider it a legitimate alternative to popular premium brands as it rivals their usability. In fact, its UI is pretty similar to premium solutions out there.

Core features include pre-defined dashboards. It also has tools for creating financial data such as gross margin and profits. Moreover, like premium platforms, it also offers phone, email, and ticket support. The solution also comes with sales and purchase report elements. Furthermore, it works well with extract transform and load (ETL) services.

Pickspace

Pickspace is a property management software created for landlords to improve their real estate value and manage their properties online. With Pickspace, real estate owners can manage their properties, collect rent, communicate with tenants, and handle all real estate business operations from the web.

It can also provide reporting and analytics which can help your real estate business grow. According to Pickspace, landlords can increase their real estate value and profits by as much as 20% by using the software.

Overall, Pickspace is an amazing tool that can improve real estate business and make dealings and operations convenient and fast. Pricing starts at $299/month for its Basic plan, while its Premium plan is offered at $999/month.

WiserNotify

WiserNotify is a popular social proof and FOMO platform. It is one of the best marketing software available on the market. Some even consider it a genuine alternative to popular premium products as it rivals their ease of use. In fact, its UI is quite similar to the top premium solutions out there.

Key features include social proof notifications, FOMO widgets, and a live visitor count. It also has tools for displaying CTA buttons, announcements, and video pop-ups on your web pages. Moreover, like premium platforms, it also has email, tickets, and live support. The solution also comes with notification performance and engagement report elements. Furthermore, it works well with other solutions like Hubspot CRM and Sendinblue.

Xara Designer Pro

Xara Designer Pro is one of the fastest-growing graphics design suites that has features for photo editing, page layout, illustration, and web design. This makes it one of the most comprehensive platforms as well. Both the comprehensiveness of its features and its ease of use make it one of the go-to platforms for many designers and creative companies.

Key features include drawing tools, 3D extrude, intelligent scaling, magic erase, creative erase, blends, and even live effects. It even supports 25,000% zoom. Moreover, the product can also help create HTML websites and mobile-friendly sites. Moreover, it works seamlessly with Adobe Dreamweaver; so users can collaborate with others who use the more popular platform.

The software provider offers a free trial version so that you can take a firsthand tour of its platform. Lastly, pricing starts at $29.99 per month.

CloseOption

CloseOption is a popular binary options brokers software platform. It is one of the top binary options systems available on the market. Some even consider it a genuine option to known premium brands as it rivals their functionality. In fact, its UI is relatively similar to premium tools out there.

Its core feature is the TradeRoom, where all trading activities happen. It also offers features such as a unique referral program, dashboard, and weekly contests. Moreover, like other premium software, it also offers phone, email, and live support. The solution also supports demo, real, and contest account types. Furthermore, it provides multiple deposit and withdrawal options.

Doc Sheets

Doc Sheets is a lifecycle and requirements management solution marketed as an alternative to traditional word processors and spreadsheets. This multi-functional platform allows artifact management, version control, and traceability. Doc Sheets also works as a project management tool with a great collection of collaboration tools for business advantage.

Other key features of Doc Sheets include specification tools (auto-identifiers, standard attributes, formula columns, etc.), automatic change management, analysis, and workflow management.

Aside from a generous 60-day free trial, Doc Sheets offers various pricing options, starting with Small Team (SaaS) at $399/month to Small Team (Browser Edition) at $4,999. It also has different enterprise pricing for both on-premise and cloud-based solutions.

BuildTools

BuildTools is a web-based construction management solution that is known for providing a great user experience. This is thanks to a very intuitive design that houses comprehensive features with advanced functionalities. The software also supports unlimited projects and is used by businesses of all sizes, from SMEs to large enterprises.

Key features include an industry-leading budget module, templates, daily backups, and GuildQuality integration. Moreover, the platform is built by builders for builders. This ensures all the right tools are there that any type of project requires.

BuildTools also has native applications for both Android and iOs devices. Pricing starts at $149 per month and it supports five users.

Simply.Coach

Simply.Coach is a coaching management system that is designed for coaches to improve their client interaction, coaching outcomes, and business growth. It modernizes coaching management and helps coaches grow their business through different impactful coaching strategies.

Key features of Simply.Coach includes manageable and scheduled sessions which can be integrated through various third-party apps, an analytical insight tool that tracks progress and assigns actions, and a content repository for sharing and accessing documents.

Overall, Simply.Coach is a well-designed coaching management solution with features built to improve and revolutionize your coaching and consulting business.

HelpCrunch

HelpCrunch is a customer communication platform with a high ease-of-use rating. It delivers a great user experience by fitting all of its features in a UI with a sleek and clean design. The product is as intuitive as social media tools, providing users with high out-of-the-box usability. Also, it provides a comprehensive set of features that allows for omnichannel support.

Key features include live chat, help desk, customer conversion, email automation, ticketing, visitor targeting, chat ratings, and analytics and reporting tools. These are rounded out by other automation capabilities like auto messages and workflow customization. Moreover, the platform is accessible through its native applications for iOS and Android devices.

Also, it can work great with other third-party applications. These include FB Messenger, Facebook, Twitter, Viber, Slack, OpenCart, and Salesforce. Lastly, HelpCrunch has five available subscription plans. Pricing starts at $15 per month.

Acquire

Acquire is a multi-channel customer communication platform that is known for its comprehensive feature set and ease of use. The platform is designed especially for use by SMEs. Key features include live text chat, voice call, video assistance, screen sharing, and co-browsing. Moreover, it also has text-to-speech capabilities as a contingency for user accessibility issues. Of course, it also allows for file sharing.

These tools are housed in an easy and intuitive UI reminiscent of widely-used social media channels. Hence, it provides high out-of-the-box usability. The product also provides customization options for workflow and chatbots.

The platform integrates well with a host of third-party applications. These include SugarCRM, Salesforce, Slack, and HubSpot. The product also has native applications for both iOS and Android users. Lastly, pricing starts at $35 per agent per month. However, it also has a free plan that supports 250 customer profiles.

Grow.com

Grow.com is a business intelligence software solution designed specifically for creative executives in small-to-medium companies. Since it is not strictly targeted for the use of quants or numbers specialists, the platform needs to be as intuitive as possible while having the right comprehensive set of tools to perform advanced analytics. And, this is exactly what Grow.com is.

It has a beautiful compact dashboard where you can access all its advanced features with just a few clicks. Key features include real-time data stream, historical snapshots, and full-customizable analytics with simple data manipulation controls. Moreover, the product includes more than 300 pre-built reports and more than 150 instant integrations.

It has integrations for third-party applications like Freshbooks, NetSuite, MailChimp, and Salesforce products. Moreover, the software provider also has its expert onboarding team to help users get to know and set up the product to fit their needs. Lastly, as Grow.com is deployed tailored to client requirements, it is only available via quote-based plans.

GoodData

GoodData is another intuitive business intelligence software solution. It is known to present its key features and functionalities in an easy-to-understand UI; thus providing a great user experience. Its main features include visualizations, data modeling, real-time cloud access, pre-built analytics packages, and templates for marketing, analytics, and sales analysis.

The product can also connect with other third-party tools through its connectors and API. It also has multi-language support and even provides tools for compliance and governance. Also, the software runs in a single code base and allows users to customize their workflows along with the look and branding of their platform.

Furthermore, the product provides enterprise-grade security for clients’ data warehouses. So, you can rest assured that your company and customer data will be safe from malicious agents. Lastly, the product is deployed according to your needs. Hence, it is only available via quote-based plans.

Gamyte

Gamyte is a construction management solution designed for subcontractors. Using its AI-powered system, it can automate bidding, and construction submittals, as well as manage the whole order process. 

Key features include a smart dashboard where users can automate construction cost estimating. Gamyte has a centralized platform that allows easy collaboration for teams. Order management which is often a source of stress for many businesses is automated in Gamyte.

Gamyte’s AIA billing also allows subcontractors to get paid faster. They enjoy easy access to schedules, orders, and project progress. Overall, Gamyte provides an easy and seamless end-to-end digital solution for construction projects.

Chatter

Chatter is an intuitive social collaboration and remote work platform. Just like other Salesforce tools, Chatter has a great UI that translates to a great user experience. The web-based product is designed for small business users. And, users can also access its features via its native mobile applications on Android and iOS devices.

Key modules include those for managing groups, actions, topics, polls, and answers. Its features are designed to coax and maintain employee engagement. Also, it provides users with a central hub to keep teams in the loop at all times. Additional features include rich feeds, recommendations, and, of course, it supports Salesforce files.

Chatter also integrates well with third-party applications. These include Yammer, DNN, Zapier, and social media sites like Facebook and Twitter. Moreover, the platform has a free plan with basic collaboration features. And, it supports up to 5,000 employees. Its paid plan starts at $15 per user per app every month.

Drupal

Among go-to content management software tools, Drupal has proven to be one of the best when it comes to delivering great user experiences. Primarily a community publishing system, this content management app helps organizations set up and manage their own forums, wikis, blogs, and ecommerce touchpoints in one single hub.

Also, the product is completely open-source. Thus, it is free. As it is continuously being improved by a large and active community, it also gets upgrades from time to time. The developers use a common approach to achieve a modular and interoperable code with a common general interface.

Other features include graphics management, advanced user management, page content management, collaboration tools, and different modules, designs, and displays. This web-based platform, again, is always free and is being used by a wide range of businesses of all sizes, ranging from freelancers and small businesses to large enterprises.

Contentful

Contentful is an online content management software solution that doubles as a development platform. It has API embedded at the very core of its technology, enabling users to showcase their content anywhere for whatever purpose they have, be it marketing or knowledge base like onboarding materials and blog articles.

The platform is very easy to use. And, it has a clean design. Many users enjoy its high out-of-the-box usability that strikes a good balance between functionality and ease of use. Key features include flexible and modular fields, multilingual content support, webhooks, editor-friendly desktop tools, and global content delivery networks.

Moreover, the software provider makes Contentful’s multiple native applications available on mobile. These include those for creating product catalogs and references. Contentful also integrates with third-party solutions, including Google Drive, Dropbox, and Flickr. Lastly, it has a free plan available, and paid plans start at $39 per month.

Alma

Alma is an easy-to-use and intuitive cloud-based school management software tool. It combines a good range of management systems and features that help users simplify school management processes. Also, it is known for the great user experience it delivers through its course and attendance management modules.

Other key features include contacts management, medical records management, school bus route management, and workflow management. The platform is also customizable from its dashboards to automation. Alma provides users with collaboration tools as well. These include student and parent portals. Also, it seamlessly integrates with Google Classroom.

Reporting and data analysis tools are also included. In this way, users will be able to make data-driven decisions and optimize policy-making as they go. Moreover, Alma is a go-to application for learning institutions of different sizes. Lastly, it is available via a quote-based subscription.

Scholastic

Scholastic is not only one of the most popular learning brands out there. It is also known as one of the best in terms of delivering great user experiences. This and its core offering of publishing learning materials have made it an indispensable program for many institutions.

The platform is also a go-to resource for institutions that wish to improve student literacy through its tested-and-proven curriculum, classroom magazines, and professional learning services. In fact, Scholastic is used in 100,000 schools across the world, providing learning solutions to more than 53 million students and millions of educators and parents.

Key product features include individualized reading plans, data and reports, ebooks access, assessment tests, education materials access, and other resources. The platform also has intuitive class management and reporting modules. It also includes pedagogical tools like audio recording, comprehension quizzes, and a notepad.

Lastly, the web-based solution is deployed according to an institution’s needs. Thus, it is only available via custom subscription plans.

ClickTime

ClickTime is known to be an easy-to-use, no-hassle time tracking software solution. It helps users—from individuals to businesses—track working hours and keep productivity at a high level. Also, it provides modules for managing expenses and other resources.

Key features include workforce management, time tracking, project budgeting, enterprise management, and reporting. In fact, it also makes reporting very easy. This is thanks to its more than 70 pre-built templates.

Moreover, ClickTime has a mobile timesheet feature available,thanks to its native applications for Android and iOS devices. The platform also integrates with third-party solutions like Slack, QuickBooks, Trello, and Asana. And, it is priced reasonably at $10 per user per month.

Hubstaff

Hubstaff is also one of the most well-designed and intuitive time tracking software solutions. It is also accessible via the web, an on-premise client, and mobile. Key features include screenshots, automatic payroll, advanced reporting, activity levels, and hourly tracking. This makes it perfect for remote and distance working setups.

The platform also offers advanced detailed reporting tools. Aside from its time tracking feature, it also has a GPS tracking tool so businesses can track and manage their fleet and field workers. Moreover, the platform has more than 40 integrations available. These include those with third-party applications like Asana, Paymo, GitHub, and Trello.

The solution is also offered in tiered plans. Among them is its free plan that supports one user and provides simple solutions like time tracking screenshots, and activity levels. Paid plans start at $5 per user per month.

Utility + Usability = Usefulness

These products may not be the most popular ones. However, they provide users with great experiences by providing highly functional features housed in very intuitive designs. They provide users with a good mix of utility and usability, which is the key principle of usefulness according to expert UX definitions. And, this is what makes them count as some of the best digital platforms when it comes to user experience.

In fact, they provide great examples of executing a great customer experience strategy.  This comes not only from an excellent well-thought-out design strategy but also from listening intently to end-users’ needs. Also, multiple entries, as you have noticed, are open-source products that were created by end-users themselves. Thus, they can come as close as possible to what potential end-users need.

With a good design and listening strategies intertwined, these products come highly recommended and are quite popular in their respective niches. Many of these have free trial versions as well. So, you can try them out and find out for yourself. Maybe, you can find a great application that is not only full of features with high utility for your business but also a great user experience design that makes it highly usable.

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.